David McDavid Lincoln Frisco

Purchased via internet, flew in from Nashville. Everything was perfect, straight up deal, perfect vehicle, smooth & quick delivery. Great experience, highly recommended. David Wallace is a person w Everything was perfect, straight up deal, perfect vehicle, smooth & quick delivery. Great experience, highly recommended. David Wallace is a person who represents the best in the auto sales. Be sure to ask for him as he will ensure you are treated right. Dealer is easy to find on Plano Parkway. More

Great purchasing experence. Great follow up with customer from internet sales and sales personnel. No preasure for a sale from sales or financial people like other dealerships. Service personnel were very fr from internet sales and sales personnel. No preasure for a sale from sales or financial people like other dealerships. Service personnel were very friendly and expressed a great desire to help. More

My 2007 Jaguar XK was in a wreck and they were very vague with telling me what's wrong, 3 times I had to ask about bent frame, and the danger of me driving my grand daughtr in this car They are a certified d with telling me what's wrong, 3 times I had to ask about bent frame, and the danger of me driving my grand daughtr in this car They are a certified dealer for State Farm Ins. and tried to fix a car that they knew was a total loss. They gave me a bid of a little more than 27k and told me NO ONE else in TX worked on Aluminum body cars. They refused to release it to Park Place Jaguar and John Eagle Dealership. John Eagle looked at 4 an hour and found 10k more damage. John in the body shop REFUSED to release my car twice and I had to threaten them with the police. The bottom line here is they tried to salvage it and supplement the damages AFTER they started.They put me and my family in danger of trying to do what saved the insuranc co. a few dollars in storage because they don't charge for storage being a preferred...anyhow, David McDavid DID NOT care of the safety of my family and myself in this car. They are trying to make as much money and work directly with Insurance Co., with no regard for your or my safety. John Eagle Dealership told me within the first 2 hours of looking at the car the severity ...they are awesome. At the expense of losing the work, my car was totaled the following day. I can verify any and all of this. These people are thieves. More

I have never had getting a new car any easier than it has been at David McDavid Lincoln Mercury in Plano. This is the sixth new car. The reason for the rating is the service has been excellent in both the been at David McDavid Lincoln Mercury in Plano. This is the sixth new car. The reason for the rating is the service has been excellent in both the sales department and the maintenance department. We did have a problem with our previous car and it was handled promptly. More

I took my Mercury Mountaineer, which I purchased new at the dealership in for service. The service tech apparently did not agree with my political beliefs and used a tape gun to duct tape over a bumper st the dealership in for service. The service tech apparently did not agree with my political beliefs and used a tape gun to duct tape over a bumper sticker on the rear windshield. The jagged edge of the tape gun scratched the paint on the tailgate and the dealership refused to offer anything--not even an apology. Furthermore, the service tech (probably the same one) rubbed grease all over the interior upholstery and dash. And they wonder why I haven't been back. More

I would not purchase a vehicle from this dealer. That do not stand by hide there vehicles. I purchase a car and 9 months later my brakes are 90% used and need to be replace. They should have replaced them not stand by hide there vehicles. I purchase a car and 9 months later my brakes are 90% used and need to be replace. They should have replaced them before they sold the car. Know they should do the right thing a replace the brakes at their cost. More