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David Stanley Chevrolet
Oklahoma City, OK
4,844 Reviews
At David Stanley Chevrolet, our commitment to customer service is our priority. Interested in a Chevrolet or a great previously owned car? Our trained sales team is here to answer your questions and provide you with the information you need.
Our comprehensive parts department serves Chevrolet owners with original factory parts and accessories to keep your Chevy happy. Our service department features state-of-the-art equipment and factory-trained and certified technicians.
Let us show you how we are different from other dealers in the metro. Please contact us or stop by today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,844 reviews
September 30, 2015
Terrible post-sale follow-up & follow-through I purchased a truck for my small business in early June and the sales process was great! Unfortunately, post-sale has been full of broken promises ori I purchased a truck for my small business in early June and the sales process was great! Unfortunately, post-sale has been full of broken promises originally discussed at the time of sale. I was told and got it in writing by Kevin Byrd, backed by Tyler Phillips that the headlight covers would be cleaned up due to being foggy, which took until July 28th to even get my truck in. I made a few wasted trips to the dealership on Saturdays, finally to be told they can't get my truck in on Saturdays. I was also provided a toolbox for the bed of the truck and made it clear I needed the keys to lock it. I was again promised keys, but no follow-up by anyone but me reaching out to Kevin, just like the headlight covers. We then came to an agreement to just have the locks changed and Kevin said David Stanley would pay for it. Well, we ended up paying for it on 7/2/15, because this didn't happen and Kevin said David Stanley would reimburse me. I texted him a copy of the receipt based off his request and he said he will get it taken care of. I didn't hear anything or receive a check for a couple of weeks, so as before, I did the follo-up and Kevin asked that I resend him the receipt on 7/17/15. In my follow-up about the reimbursement check on 7/24/15, I also asked when we can have the headlight covers cleaned and he told me the following week and stated the check should have already been mailed to me. We finally agreed on the date and afterwards, the headlights looked as bad as they did going in and all I could do was smell bug spray on the headlight covers. Kevin Byrd told me to give it a few days and they should clear up, well, I knew better than that, but gave it a shot and just as I thought, no change. I texted Kevin on 8/8/15, 8/10/15, 8/25/15, 8/27/15 with no responses from him, but his read receipts (iPhone function) showed as read, so I know he got my messages and chose to ignore them. This is all via text, so my facts are 100% accurate. Finally, 9/7/15, I sent s text advising this was my last attempt to get this resolved through him before escalating. I feel I had been patient enough, probably too patient! He responded this time and said he would check into it again. He requested me resend the receipt to him for a 3rd time, so I did. And to my surprise, no follow-up, no check and my headlight covers are still cloudy. I had Tyler Phillips card from when I bought the truck and called and left him voicemails on two different occasions, but sadly he also did not return my calls. My last message to him was advising I would escalate if I did not hear back from him. I also advised I would be updating my review online to show how terrible I've been treated post-sale! I called the dealership a couple of weeks ago and said I need to speak with someone who will get the things promised to me done, so I was transferred to general mailbox to leave a message. Do you think I received a call or the reimbursement check? NO! I called yesterday and made it clear I did not want to leave another voicemail, but needed to speak to someone with the ability and authority to make some decisions. The rep tried getting ahold of Tyler Phillips, but supposedly he was off. I was then transferred to the used car sales manager, who I cannot recall his name and he took down all the facts and said these things would have to be in writing, because their process is to use a specific fund for these types of instances. I told him the headlight covers were absolutely in writing from the day I purchased the truck and the toolbox lock change reimbursement check was after the fact when it was determined there were no keys for it. I told him I have plenty of texts to support this from Kevin Byrd. He said he needed to research this issue and would call me back. I'm now waiting to hear back and to see how David Stanley plans to make this right. At this point, I think I deserve a call from the general manager. We will see..... More
by Jasoneveritt
Employees Worked With
Tyler Phillips, Kevin Byrd
September 30, 2015
Great Experience Fabulous customer service. Definitely would recommend them to friends and family. Alex was awesome. Love my new car. Would certainly do business w Fabulous customer service. Definitely would recommend them to friends and family. Alex was awesome. Love my new car. Would certainly do business w/ them again. More
by Babs
Employees Worked With
Alex Rasor
September 29, 2015
Great...Hassle free and Steven was honest Treated with respect through the entire process! Steven was honest and thorough. I would most definitely recommend him to my friends and family's do Treated with respect through the entire process! Steven was honest and thorough. I would most definitely recommend him to my friends and family's do know they will be just as pleased as I have been! More
by devrievlines
September 29, 2015
Overall great Experience I went in not to sure if they would be able to help me because I don't have the best credit. But Kevin and Steven took the time to make something happ I went in not to sure if they would be able to help me because I don't have the best credit. But Kevin and Steven took the time to make something happen and their managers got me approved and get me into a decent reliable car, while I rebuild my credit. I'll definately be returning to them when it's time for my upgrade. Thanks again guys More
by Pleased Buyer
Employees Worked With
Kevin Byrd
September 28, 2015
Wonder Salesman Brian Jennings Actually methe with Brian on three different occasions. Gave him my requirements. He called me back with what he thought would be a good fit. Third ti Actually methe with Brian on three different occasions. Gave him my requirements. He called me back with what he thought would be a good fit. Third time is a charm! He'll be my guy from now on. More
by rstringer
September 27, 2015
Very nice and courteous I was preaproved for a loan, but Justin and Derrick found better financing for me. They talked to me about what I was looking for and gave me choices I was preaproved for a loan, but Justin and Derrick found better financing for me. They talked to me about what I was looking for and gave me choices without making me feel overwhelmed. More
by Starfayce
Employees Worked With
Derrick Knight
September 27, 2015
asome Good fast sevice good price, brian jennings very friendly bent over backwards to find my price range and he did thanks brian. Would recommend to anyon Good fast sevice good price, brian jennings very friendly bent over backwards to find my price range and he did thanks brian. Would recommend to anyone More
by TruckGuy
Employees Worked With
jeremy houghton, Tyler Phillips
September 26, 2015
The search for that special Automobile I was looking for a loaded Impala LTZ, but David Stanley did not have one in stock. So my Salesman Hunter Goat, got me one. I was looking for a loaded Impala LTZ, but David Stanley did not have one in stock. So my Salesman Hunter Goat, got me one. More
by sompey
Employees Worked With
Hunter Goat
September 26, 2015
Understanding, courteous, respectful. My greatest appreciations go to Derrick and Tom of David Stanley Chevrolet for providing me the best car buying experience that I could ever have leas My greatest appreciations go to Derrick and Tom of David Stanley Chevrolet for providing me the best car buying experience that I could ever have least expected? They took the time to listen (heavy emphasis on LISTEN) to what I wanted, done their homework then presented well thought options for my consideration that fit my vehicle needs, and most importantly, the budget I had to work with all within 1-2 conversations. I suppose they could have wandered me through the parking lot hoping to find a car that would "work" but they didn't and I liked that. The end result? I was presented with 3 lovely Challengers that were above and beyond what I was hoping for! All I had to do was choose, "which color?" : 0 )) Awesome job guys! SJ Rawlins More
by SJ Rawlins
September 25, 2015
Kevin did good. Kevin did really good selling a us a 2014 Chevy Silverado 1500. He was very patience an got us an awesome deal. He was very friendly. Kevin did really good selling a us a 2014 Chevy Silverado 1500. He was very patience an got us an awesome deal. He was very friendly. More
by Godblessmynewcar
Employees Worked With
Kevin Byrd
