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David Stanley Chevrolet

Oklahoma City, OK

4.6
4,841 Reviews
At David Stanley Chevrolet, our commitment to customer service is our priority. Interested in a Chevrolet or a great previously owned car? Our trained sales team is here to answer your questions and provide you with the information you need. Our comprehensive parts department serves Chevrolet owners with original factory parts and accessories to keep your Chevy happy. Our service department features state-of-the-art equipment and factory-trained and certified technicians. Let us show you how we are different from other dealers in the metro. Please contact us or stop by today!
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614 SW 74th St

Oklahoma City, OK

73139

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Showing 4,841 reviews

June 15, 2015

Quick and painless I found the vehicle online and was directed to work with Derrick Manning. I told Derrick was kind of deal I was looking for and he made it happen. I More

by JW0128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Manning
June 14, 2015

Very kind and VERY attentive! Curtis was awesome! We truly enjoyed our David Stanley experience! He even offered to buy us dinner while we discussed our decision. (we were sta More

by MzOSU89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Curtis Mays
June 13, 2015

nice and easy He was very helpful and he got my lockes fixed. He is putting get gas in my car got us water and was quick and easy More

by chief koda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 13, 2015

Awesome! He was very attentive and met all of our needs. Worked hard to find the best car for our budget. I am very happy with the outcome! More

by Holly1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 12, 2015

Amazing experience Steven and Curtis were wonderful! They made my first time car buying experience a breeze. I feel completely confident in my purchase! Their manager wa More

by Justynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Musgrove, Curtis Mays
June 12, 2015

Beep Beep We recently totaled a vehicle and needed one to replace it. Everything was unplanned so we needed to stay at a certain price. I was just waiting for t More

by Braddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Lightle, Carson Schriver
June 12, 2015

Awesome purchase Great people! Love the truck! Very happy with the purchase. I will gladly send friends and family here for any of their future vehicle purchases. More

by Jonkimmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 10, 2015

Meh They had the car I wanted at an unbeatable price. Which is why I traveled from Denver down to OKC and drove my new car home. But, the price was unbeat More

by MileHighGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 09, 2015

Car shopping a breeze Very very very Friendly sales department! Very Easy to understand and very helpful I had a Great experience. I will buy my next vehicle here ! More

by Jsimp1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 07, 2015

Exceptional service! My experience with Kevin Byrd, Steven Leon and Tyler Phillips was EXCEPTIONAL!!! I came in looking for a basic work truck for a business I'm starting More

by Jasoneveritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Phillips, Kevin Byrd
Sep 30, 2015 -

Jasoneveritt responded

I purchased a truck for my small business in early June and the sales process was great! Unfortunately, post-sale has been full of broken promises originally discussed at the time of sale. I was told and got it in writing by Kevin Byrd, backed by Tyler Phillips that the headlight covers would be cleaned up due to being foggy, which took until July 28th to even get my truck in. I made a few wasted trips to the dealership on Saturdays, finally to be told they can't get my truck in on Saturdays. I was also provided a toolbox for the bed of the truck and made it clear I needed the keys to lock it. I was again promised keys, but no follow-up by anyone but me reaching out to Kevin, just like the headlight covers. We then came to an agreement to just have the locks changed and Kevin said David Stanley would pay for it. Well, we ended up paying for it on 7/2/15, because this didn't happen and Kevin said David Stanley would reimburse me. I texted him a copy of the receipt based off his request and he said he will get it taken care of. I didn't hear anything or receive a check for a couple of weeks, so as before, I did the follo-up and Kevin asked that I resend him the receipt on 7/17/15. In my follow-up about the reimbursement check on 7/24/15, I also asked when we can have the headlight covers cleaned and he told me the following week and stated the check should have already been mailed to me. We finally agreed on the date and afterwards, the headlights looked as bad as they did going in and all I could do was smell bug spray on the headlight covers. Kevin Byrd told me to give it a few days and they should clear up, well, I knew better than that, but gave it a shot and just as I thought, no change. I texted Kevin on 8/8/15, 8/10/15, 8/25/15, 8/27/15 with no responses from him, but his read receipts (iPhone function) showed as read, so I know he got my messages and chose to ignore them. This is all via text, so my facts are 100% accurate. Finally, 9/7/15, I sent s text advising this was my last attempt to get this resolved through him before escalating. I feel I had been patient enough, probably too patient! He responded this time and said he would check into it again. He requested me resend the receipt to him for a 3rd time, so I did. And to my surprise, no follow-up, no check and my headlight covers are still cloudy. I had Tyler Phillips card from when I bought the truck and called and left him voicemails on two different occasions, but sadly he also did not return my calls. My last message to him was advising I would escalate if I did not hear back from him. I also advised I would be updating my review online to show how terrible I've been treated post-sale! I called the dealership a couple of weeks ago and said I need to speak with someone who will get the things promised to me done, so I was transferred to general mailbox to leave a message. Do you think I received a call or the reimbursement check? NO! I called yesterday and made it clear I did not want to leave another voicemail, but needed to speak to someone with the ability and authority to make some decisions. The rep tried getting ahold of Tyler Phillips, but supposedly he was off. I was then transferred to the used car sales manager, who I cannot recall his name and he took down all the facts and said these things would have to be in writing, because their process is to use a specific fund for these types of instances. I told him the headlight covers were absolutely in writing from the day I purchased the truck and the toolbox lock change reimbursement check was after the fact when it was determined there were no keys for it. I told him I have plenty of texts to support this from Kevin Byrd. He said he needed to research this issue and would call me back. I'm now waiting to hear back and to see how David Stanley plans to make this right. At this point, I think I deserve a call from the general manager. We will see.....

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