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David Stanley Chevrolet

Oklahoma City, OK

4.6
4,856 Reviews
At David Stanley Chevrolet, our commitment to customer service is our priority. Interested in a Chevrolet or a great previously owned car? Our trained sales team is here to answer your questions and provide you with the information you need. Our comprehensive parts department serves Chevrolet owners with original factory parts and accessories to keep your Chevy happy. Our service department features state-of-the-art equipment and factory-trained and certified technicians. Let us show you how we are different from other dealers in the metro. Please contact us or stop by today!
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614 SW 74th St

Oklahoma City, OK

73139

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Showing 4,856 reviews

September 23, 2013

The finance dept lied and cheated me out of 1050 by adding in identity theft and other garbage and hiding it as aftermarket accessories after I stated multiple times I did not want them and was told mu More

by Moor0966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager
Oct 03, 2013 -

David Stanley Chevrolet responded

Hello Kasey, Thank you for your review, we apologize it was not a positive experience for you. Per Ruben, he said he spoke with you in regards to the aftermarket products that you purchased from us. He said you stated that you wanted to cancel the dent, MyStar, paint and fabric, and Tri-Pac protection packages that you had purchased with your truck. Ruben said you explained that you did not know you purchased these items. Ruben explained to you that you would have had to sign multiple forms that disclosed all these items, and unfortunately, we could not cancel these items because it was a non-cancellable purchase. Ruben also explained to you that you also had purchased warranty and gap protection, and those items were cancellable. In an effort to make up for the non-cancellable items, Ruben said he would do so if you chose to cancel them. We are sorry about your experience and if there was any misunderstanding. If we can further assist you, we are willing to help you and/or answer any questions that you may have. Please call Ruben Cervantes at (405) 632-3600. Thank you.

Oct 04, 2013 -

Moor0966 responded

I was well aware when I purchased the vehicle that these were in the contract. I was told by the finance department that they were included in the extended warranty I was purchasing. I stated to the finance officer that these were seperate forms and each had a price at the top which made it appear to me they were not part of the extended warranty. He said no they are included and it is how they are packaged and there would not be additional charges associated with these because they were included. I have filed a claim with the better business bureau and received and unhelpful legal response from your general council, however, I was not wanting a legal response I am educated and aware of contract law. I was concerned with the ethical standards your business is using to conduct business when you flat out lie- absolutely no regard for your customers or customer service. I have since contacted the additional companies directly and some have agreed to return the items but I will continue to ensure that I do not have friends relatives or aquitances purchase from David Stanley. And I have told everyone about my experience, you can ask the entire tag agency, my office, and my bank. More surprisingly you can ask the many people I have told of my experience who have agreed and stated they have never heard anything good about this dealership.

September 21, 2013

Taneal and Roy made it very easy to walk in and buy the vehicle we were looking for! They were both very friendly and answered all the questions I had! It was a pleasure to work with them. Next time I'm in More

by ChantelM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

David Stanley Chevrolet responded

Thanks so much for the great review! We're glad the process was so easy and our teammates were so helpful. Thank you again and we look forward to seeing you soon for your next car purchase.

September 20, 2013

Great service all the way around to top everything off he was a Pokes fan recommend him to anyone regardless of who they cheer for. More

by kedaray2287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2013 -

David Stanley Chevrolet responded

Thanks so much for the recommendation and comments! We're thrilled to hear you enjoyed your experience, and we're happy to hear you enjoyed some sports talk as well.

September 17, 2013

Purchased a new 2013 Chevy Cruze. Only 3 of its kind left in the state and Shane and Wes found me the best deal! Thanks More

by B-Dubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Brooks, Wes Osborne
Sep 17, 2013 -

David Stanley Chevrolet responded

Congrats on the new Chevy Cruze!! We're happy to hear you were able to get one, and our team was so helpful. Enjoy, and thanks for the review!

September 17, 2013

I had a very bad experience with David Stanley Chevrolet. We desperately needed a car to fit our expanding family, and we decided to search Auto Trader. I stumbled on a post for a three row Chrysler Pacifi More

by whitneyjeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 27, 2013 -

David Stanley Chevrolet responded

Dear Customer, I would like to start off by saying thank you for your business. We know you have a choice when it comes to purchasing a vehicle for your needs. I am contacting you personally to see what we can do to assist you regarding your vehicle. When we sell a vehicle, the process does not stop there. We strive to satisfy our customers in hopes to earn all of your future purchases. Please feel free to contact me at (405) 632-3600 ext. 216. I will be looking forward to your call. Thank you, Jeff Nguyen

Oct 09, 2013 -

whitneyjeane responded

We called the dealership back, were told we would hear back from them concerning possible solutions, and now we have waited over one week with no reply.

September 16, 2013

I swung by David Stanley right after work on a Saturday. In hindsight, this was probably a bad dicision due to it being one of their busiest days of the week. Never-the-less, I walked in needing a truck wit More

by Msrogers09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2013 -

David Stanley Chevrolet responded

Thank you for taking the time to leave us this review. We're excited to hear you were able to get a pickup so easily that fit your needs, and despite being a busy day you felt like you received the best customer service. We are sorry to hear about the condition of the vehicle and that is did not meet your expectations. Please let us know if you'd like to speak with one of our service reps to see what we can do to help. Thank you again for the review!

September 13, 2013

Saul Rodriguez was very friendly and informative! My husband and I were very satisfied with the whole car buying experience, thanks in large part to Saul. Wonderful dealership and dealer!!! More

by kileygroff08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Rodriguez
Sep 16, 2013 -

David Stanley Chevrolet responded

Thanks for the great review! We're happy to hear Saul was so helpful and courteous during the sale. We look forward to seeing you again soon!

September 10, 2013

I purchased a new 2013 Chevy Silverado at David Stanley Chevrolet from Jessie Clark. He was exceptionally professional, friendly and informational through out the process. The reason I would recommend not More

by jdaniels4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

David Stanley Chevrolet responded

Thank you for letting us know how exemplary Jessie was! He's a wonderful teammate at our dealership and we're thrilled to hear he provides the best service possible to all of our customers. Thank you for taking the time to write us a review, and we look forward to seeing you soon.

September 09, 2013

I was very disappointed with my visit at David Stanley Chevrolet on 7 Sep 2013. I live 150 miles away and found a truck I wanted online. I called the dealership and told them it was a long drive for me to More

by antswaim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
September 05, 2013

I will have to say with the amount of attention and care that Roy Stillwell offered I can truly say I walked away with a feeling of satisfcation and excitment for my brand new 2013 Chevy Sonic LT! I did get More

by jodiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Stillwell-my main sales rep/& Jessie Clark helped me as well!
Sep 11, 2013 -

David Stanley Chevrolet responded

Congratulations on your brand new Chevy Sonic LT! You chose a wonderful vehicle! We're so happy to hear the experience was so top notch as well, and thank you for recommending us on this page and to your friends. Thank you again!

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