David Taylor Chrysler Dodge Jeep Ram of Belleville

Best in class This is a top-notch family-owned business with impeccable customer service and professionalism. Our son's vehicle had finally bit the dust and he ne This is a top-notch family-owned business with impeccable customer service and professionalism. Our son's vehicle had finally bit the dust and he needed a reliable vehicle immediately for school and work. Greg Castelli, our sales person put us at ease immediately - he was exceptionally courteous, knowledgeable and professional. He was in constant communication with us and treated like we were family - we knew we were in good hands. He explained all the vehicle options and went above and beyond to accommodate us. By taking care of our situation in a such a timely manner, allowed our stressful situation to run much smoother than we ever could have anticipated. The entire staff at Oliver C Joseph are first class and their crew is the best in the business. They truly care about making certain their customers are happy. Their integrity, professionalism and customer service are unmatched. The entire experience wowed us! One thing is certain, it doesn’t get much better than these guys! More

Great dealership!! I have bought 3 cars from OCJ now! Always a great experience! They are very helpful and work with you. Greg Castelli always goes above and beyond for I have bought 3 cars from OCJ now! Always a great experience! They are very helpful and work with you. Greg Castelli always goes above and beyond for his customers! Have recommended them to friends and they were very pleased as well. Highly recommend OCJ! More

Hassle free experience! My husband and I have bought 5 vehicles at this dealership over the years and been very satisfied with everyone involved. I have read many of the more My husband and I have bought 5 vehicles at this dealership over the years and been very satisfied with everyone involved. I have read many of the more recent but previously posts to mine. Some of the negative ones appear to be fake. Why? Because I've seen them almost word for word written by the same named people on different dates and on sites for other dealers. Is this someone's idea of a joke? More

Customer I got a car from there they didn't explain much to me about my contract I find out after word. Also before I sign any paper I told them to fix the bre I got a car from there they didn't explain much to me about my contract I find out after word. Also before I sign any paper I told them to fix the break they trying to make pay after I sign the contract but I say no I come next day they say my car ready but a have the same problem More

Great place to do business Gave me a great price for a new truck and a fair value for my trade. This is my for life dealership. I would recommend this dealership to anyone in th Gave me a great price for a new truck and a fair value for my trade. This is my for life dealership. I would recommend this dealership to anyone in the market for a vehicle More

awful experience Please do NOT go to this dealership. They are dishonest. I had my own financing so when I went to them to purchase a vehicle, they gave me a total sel Please do NOT go to this dealership. They are dishonest. I had my own financing so when I went to them to purchase a vehicle, they gave me a total selling price. I called my credit union and pucked up the check bright and early the folliwing morning. Less than 24 hours later, they tried to swindle me out of an additional two thousand dollars. When I did not take the bait, they tried to put me in an older year vehicle. Worst expereience ever!!! Beware!! Do not shop here!! More

Terrible Sales Manager- Jason Vice Me and my wife entered this store in hopes of trading in her 1 year old jeep for a new model. I told the salesman what we owed and what our price ran Me and my wife entered this store in hopes of trading in her 1 year old jeep for a new model. I told the salesman what we owed and what our price range was and he acted like it was manageable so he ran the numbers. When he came back with the payment plan from the sales manager, it was much higher than we said we could do which was no big deal, he told us to come back in a few months with some more to put down and we could make it work. Before leaving, he told us that the sales manager, Jason Vice, wanted to speak with us just as a professional courtesy. The manager marched over to us and instantly started questioning us as to "WHY WE WERE WASTING HIS TIME!?" As if his job is not to run numbers and make sales. He said "Why are you making us jump through hoops for a vehicle that you knew you were not going to be able to afford?" I told him that HIS salesman had told us that our target payment was reachable to begin with.. and we did not even test drive the vehicle. We were there maybe 25 minutes. He stormed away and said we better just leave. The original salesman apologized to us and said he "had no idea why that guy is such an xxxxxxx" and gave us the man's name, since he didn't bother introducing himself. My wife ran out of the store in tears. I wrote emails to both the store owner AND the store manage and never got a response. WORST SERVICE I HAVE EVERY RECEIVED FROM ANY BUSINESS! More

Poor customer service. On December 12 my daughter and I went to this dealership to buy a Dodge Dart. We had looked at several places and found the one she wanted there. W On December 12 my daughter and I went to this dealership to buy a Dodge Dart. We had looked at several places and found the one she wanted there. We arrived at 10:00 am and did not get done with the transaction until 3:00 pm. There was a small scratch on the drivers side door which they agreed to fix. The contract had the Moose package in the contract which I was not asked if I wanted it. When asked if I had to take this the sales person said no but maybe we could get a discount. The manager came back and discounted it to $695. from $995. When I still said no he said that the chemicals in the air could damage the paint job and that the pigment in the paint was not any good. About this time I was ready to walk away since he did not stand by his product. He really tried to pressure us into taking the package but again I said no. We waited again for the finance rep. When we finally went into talk to him again we were pressured about an expended warranty. When I said no he told my daughter why are you listening to her your buying the car. We finally finished with the car and when the sale rep went through the functions of the car the tire pressure light was on and he told her it was because it was cold outside and it would go to normal once she drove it. It did not .She was told to come back the following Monday to get her door fixed. She was going to come back that Monday and was told it was too cold and the paint would freeze to come back the following Monday. She went back the next Monday and they were closed. She went back the following Monday and they were closed. She finally got it fixed today. They fixed the paint, Check the tires and left two of the caps off which we did not find out till we got home and had to fix the speedometer. My daughter was told she would get a gas card for all her trips and when she got there no one knew anything about it. Also the day she left with the car the windshield washer fluid was empty. Really, a gallon will only cost you under $2.00 and this was a new car. The sales person was very nice but the rest of the experience was horrible. I will never recommend this dealership to anyone.. I bought a second car from another Dodge Dealership and did not experience any of this. They could have had another sale. More

do your research and find your own bank use only banks that don't have gap so they can use contracted gap company. tell you that you can't get better than them. choose banks with the highest use only banks that don't have gap so they can use contracted gap company. tell you that you can't get better than them. choose banks with the highest interest rate. pnc have 5.9% interest but doing my own research c&cu gave me 2.59% on the loan. ocj ran my credit 9 times and they chose one of the highest quotes but passed up Catholic and Community cu which was one of the smallest quotes . bad talks credit unions but majority of the places they ran credit was with credit unions. run for the hills. go to any dealer informed. the process for the car not in front of finance manager was hours. unnecessary. did not want to budge on car price. we should have ran but just refinance after doing our research after the fact. if you made a deal than find a credible company that is lowest in rates and payment. also charge highest price for car that it's not worth therefore your upside down and need gap. More

Horrible!!! In the end I'm happy that this dealership was so awful / unbelievably arrogant because it helped me get a better car / deal elsewhere. OCJ was very po In the end I'm happy that this dealership was so awful / unbelievably arrogant because it helped me get a better car / deal elsewhere. OCJ was very pompous and refuses to negotiate a single penny off their vehicle prices in hopes they can stick it to you. They will tell you that you can't find a better deal anywhere, but don't fall for it because they are completely full of crap! The sales team at their Dodge Chrysler location will try various slimy sales tactics so be careful. Luckily, for me my xxxxxxxxxxx meter was on high alert and it sent me permanently packing right out of their doors. Going there was by far the worst experience I have ever had with any dealer. I will never step foot in that snake trap again. The good news though is that OCJ's sales techniques led me directly over to Royal Gate Dodge in Columbia where I found a much better deal on a much better / quality vehicle. Royal Gate was so easy to work with and I cannot be happier with the vehicle and price they gave me. Hats off to Royal Gate for earning my business. xxxx off Oliver c Joseph you suck! More