David Taylor Ellisville Chrysler Dodge Jeep RAM

Absolutely garbage this time around! I have been going here forever and I'm pretty sure I'm never coming back!!! The guy that serviced my car was rude when I walked in didn't do any work on my vehicle and here forever and I'm pretty sure I'm never coming back!!! The guy that serviced my car was rude when I walked in didn't do any work on my vehicle and somehow it took three to four hours to do absolutely nothing to it... and then called me and was rude on the phone and tried to get me to pay for a diagnostic that I told them not to do, that apparently they had already done while it was there. Given the info that he was telling me it was clear that they already did it and I caught him up in it, but tried to tell me that they still needed to do a diagnostic and charge me for it!!! Seriously just do the job that I was asking you to do, that the other guy that I had talked to on the phone and made the appointment with said they could do without a diagnostic because I had already had a diagnostic done on it and had the code! overall the experience was horrible and to have my car for hours to call me and tell me that you did absolutely nothing to it I was seriously so mad!!! More

I really felt like they were looking out for me . Everyone was very friendly and very informative. They also made sure I was comfortable with my wait by providing me with a loner . I would highly rec Everyone was very friendly and very informative. They also made sure I was comfortable with my wait by providing me with a loner . I would highly recommend this dealership More

Every time I get service I am treated very professionally and the communication from the service reps is impeccable. Casey and Chris are top notch! and the communication from the service reps is impeccable. Casey and Chris are top notch! More

Great dealership, I had reservations about buying, but Rich and Justin made it a great experience! Quick and easy and we just love our new car! I would definitely go back and highly recommend! Rich and Justin made it a great experience! Quick and easy and we just love our new car! I would definitely go back and highly recommend! More

Rich Pfuhl was easy to work with, listened to my questions, was not pushy and made sure I got what I wanted. I will recommend him to everyone! questions, was not pushy and made sure I got what I wanted. I will recommend him to everyone! More

Rich Pfuhl is awesome to work with! Not pushy and listens to the needs of the customer. Thank you Rich for the above and beyond customer service! to the needs of the customer. Thank you Rich for the above and beyond customer service! More

I had a great experience at this dealership. Everyone was super helpful and knowledgeable and made the buying process smooth for getting my dream car! super helpful and knowledgeable and made the buying process smooth for getting my dream car! More

Great guy friendly always willing to assist I love my keep second one I purchased through Ted . I am very pleased with my experience with the dealership . keep second one I purchased through Ted . I am very pleased with my experience with the dealership . More

Got a oil change and came home and had a leak. I had to crawl under the vehicle and tighten the plug and now I have a big oil stain in my driveway. crawl under the vehicle and tighten the plug and now I have a big oil stain in my driveway. More

I wish you would honor Royal Gate Dodge lifetime oil changes! This I think was a great customer come back service.Your service department our professional and courteous. changes! This I think was a great customer come back service.Your service department our professional and courteous. More