David Taylor Ellisville Chrysler Dodge Jeep RAM

The service i wanted for my car was spot on, but you need to teach your service advisors to be more helpful and to reach them sensitivity. I had mentioned to my service advisor my husband had fallen out of to teach your service advisors to be more helpful and to reach them sensitivity. I had mentioned to my service advisor my husband had fallen out of the attic onto the concrete garage floor. All he could say was did he watch Family Vacation too many times. My husband sustained a fractured skull and numerous broken ribs among other injuries. HIGHLY INAPPROPRIATE. Also one advisor who was on a personal call would not help me with checkout. He told me I had to see the one who checked me in and that person was already helping someone. I miss Casey Drese! More

Everyone was friendly and very helpful. Scott was great to work with! He found exactly what I wanted. I love my new Jeep! I highly recommend this dealership! Scott was great to work with! He found exactly what I wanted. I love my new Jeep! I highly recommend this dealership! More

I liked the excellent customer service that my wife and I received at the dealership. Your team was very nice and pleasant with the way took care of us when we arrived. They didn’t try to force us to take an received at the dealership. Your team was very nice and pleasant with the way took care of us when we arrived. They didn’t try to force us to take any vehicle but they were there to answer all of our questions and that made us want to purchase a vehicle there. More

Ease of getting a service appointment, work done in a timely manner, did only the work requested, and did not try to sell extra work on my vehicle to me. timely manner, did only the work requested, and did not try to sell extra work on my vehicle to me. More

Service is horrible. I drove my jeep in for the reverse being out. They should have replaced the reverse sensor but instead decided it was the transmission at the cost I drove my jeep in for the reverse being out. They should have replaced the reverse sensor but instead decided it was the transmission at the cost of $7000. They put something in to clean the egr valve but the check engine light was still on and charged use $160 for that. Should have walked the other way when we walked in and a lady was there complaining about her van being in there 6 times for the same thing. I will never be back. We took the jeep to someone else and decided to sell it More

Great service for a unique service call to replace transmission installed by third party garage but still under warranty. Thorough and prompt work was much appreciated transmission installed by third party garage but still under warranty. Thorough and prompt work was much appreciated More

It was perhaps the smoothest dealer transaction since 1968. The only problem was the credit card limit of 3,000.00. 1968. The only problem was the credit card limit of 3,000.00. More

I loved my experience at this dealership. I’m in love w my new truck.I was so nervous about getting denied but i went through with applying and getting the info in that i needed .I was approve I’m in love w my new truck.I was so nervous about getting denied but i went through with applying and getting the info in that i needed .I was approved fast and I was in and out .No long wait at all.I will be getting my cars from this location only .I trust no one else More

So I was charged $165 for a diagnostic check after my 2016 Dodge Journey kept throwing itself into limp mode, and giving an engine code for a solenoid issue. They contacted me by the next morning and con 2016 Dodge Journey kept throwing itself into limp mode, and giving an engine code for a solenoid issue. They contacted me by the next morning and conclude that I needed a whole transmission replacement based on the computer results, and the technician saying that my transmission fluid was in terrible shape. A month or so prior, I had a transmission specialist tell me my fluid looked great and they thought it might be a computer module issue. I had not driven my car for about a month after it started acting up again. Then to be quoted a $7,000 job to replace the transmission, seemed a bit absurd. I took my car to a highly recommended transmission shop in the area, they replaced the solenoid pack, and the pressure sensor, gaskets, fluid, and the rest of the transmission passed their inspection. So $1,200 is what it actually cost me to get my car back on the road and my transmission running like a champ. David Taylor needs to start doing criminal background checks on their service department, because this kind of overinflated diagnosis could be considered robbery. It's this kind of business that makes many people avoid taking their vehicles to dealership service departments for anything after their warranty coverage has ended. I'm also sure the Better Business Bureau would like to know about this too. More

Very quick and efficient service. Our wait time was minimal, which made our experience so pleasant Our wait time was minimal, which made our experience so pleasant More