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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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November 16, 2020

Great service great prices ! The guys in the body shop are top notch ! Got my car in and out the same day ! Would recommend for any service More

by Bfowler77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Nordman, Mike Gebken, Bobby Brooks
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you enjoy our prices and service and we hope that you will continue to visit us at David Taylor Ellisville Chrysler Dodge Jeep RAM!

November 16, 2020

Service department tried but could not solve the car’s problem. This is the second effort so not real happy. Have spent $700+and not corrected More

by JECORNELISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron green
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Please know that we appreciate your feedback. If you would like, feel free to reach out to me so that we can discuss this further. You can reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

November 16, 2020

David Taylor is a great place to have your Dodge, Jeep, or Chrysler services at. Great service, knowledge and all around awesome quality of work! More

by JCSTATLER33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Tyler GreenWald, Brent Durbin, Justin Welch, Mike Wilson
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 16, 2020

Mad they charged me $17.50 “environmental fee” to make replacement key and remote key fob. When asked they said that’s the fee based on cost of service/labor. Makes no sense More

by DAKCLOTHING
Price
Recommend Dealer
No
Employees Worked With
Bobby Brooks
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review. If you would like, please feel free to reach out to me so that we can discuss the fee in question. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

November 15, 2020

Service Department was great. The work was done quickly and to specifications. Commincated with all issues that arosed during the service visit. Helped out with good info. More

by fivefourg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us your feedback in regards to our Service Department. We hope that you will continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM as your dealership!

November 13, 2020

Make updates to the waiting room. Do not require me to check in on Facebook to use your internet. Staff more than one quick service techs so that those with appointments do not have to wait 40 minutes for More

by CMILESKI19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea the names of the people I interacted with.
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your review. If you would like, please feel free to reach out to me directly so that we can discuss your feedback further. You can reach out to me at your own convenience. Thank you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

November 13, 2020

Service was great! I called and they were able to schedule me quickly, with no problems. All of the staff I spoke to were very friendly and polite! More

by MURF9346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are happy to know that you had a good service experience with us and that our team was friendly. We value your business at David Taylor Ellisville Chrysler Dodge Jeep RAM!

November 12, 2020

I arrived early for my oil change and said I could just wait until someone was free to do it but the service department went beyond expectations and completed the oil change without any delay. I was very p More

by JEANMARIEEWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Tyler GreenWald, Brent Durbin, Justin Welch, Mike Wilson
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM provided wonderful customer service and we hope that you will continue to visit us in the near future!

November 12, 2020

Actually not happy at all...the same things are coming up again that they said that we’re fixed. The squeaky window and the rubbing sounds around my tires. The only reason I gave it a 2 star was that I felt More

by Katemyrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. Please feel free to reach out to me so that we can discuss your service experience. You can reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

November 12, 2020

Went in for a synthetic oil change and rotation. i was not happy when i picked up my vehicle because the air pressure was wrong. i don't mind paying for service but i expect it to be done professionally s More

by davidsilistria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Welch
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate your feedback. If you would like, please feel free to reach out to me directly so that we can discuss your experience. I look forward to connecting with you. Thank you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

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