David Wilson's Toyota of Las Vegas

I went to Fletcher Jones Toyota to buy a Scion. Billy Chang has been a great help to me everytime I visit for tune ups. He always makes sure my wait isn't too long and that my car is well cared for. I re Chang has been a great help to me everytime I visit for tune ups. He always makes sure my wait isn't too long and that my car is well cared for. I really appreciate his help and would definitely recommend Fletcher Jones to my friends. More

I went to locate a particular Prius I could not find at any other dealership. Tony Gatto helped me locate the exact one I was looking for and got it for me within a few weeks, straight from port. I am very any other dealership. Tony Gatto helped me locate the exact one I was looking for and got it for me within a few weeks, straight from port. I am very happy with my new Prius. I got everything I wanted and the quality of the process of purchasing was excellent. I am looking forward with working with this dealership in purchasing another car for my fiance. More

I have a 2005 Corolla and I love it! Im a single Mother and dont know much about cars so I depend on proffesional advise and I know I can always count on Mr. Chang for true honest and very friendly advise. and dont know much about cars so I depend on proffesional advise and I know I can always count on Mr. Chang for true honest and very friendly advise. I highly recomend Fletcher Jones Toyota, specially Billy Chang in service, my car is always serviced fast and washed, every one is very nice and the waiting area is very comfortable, there is a room for kids and a really nice coffee bar, free wi-ffi and free coffee and donuts, all i can say is wow, thats customer service. More

I live in New York and was helping my son look for a car in Las Vegas via the internet. This is the first time I ever used the internet to place an offer on a car, and Shawn Locke responded back quickly. I in Las Vegas via the internet. This is the first time I ever used the internet to place an offer on a car, and Shawn Locke responded back quickly. I was able to negotiate a price without having to haggle. He made the whole experience hassle free. I appreciated his straightforwardness and honesty. My son went right down to look at the car, and was able to purchase it, and drive it home the same day! We Thank you Shawn for making the whole experience so pleasant! More

This is my 2nd car that I bought from Fletcher Jones Toyota. I traded in my 2006 Rav 4 for a 2011 Rav 4. The employees and Dennis Yujuicoa made it a simple, honest, and hassle free vehicle purchase ex Toyota. I traded in my 2006 Rav 4 for a 2011 Rav 4. The employees and Dennis Yujuicoa made it a simple, honest, and hassle free vehicle purchase experience. Dennis was the best in getting me what I wanted. Overall, I will definitely recommend this dealer to anyone looking to buy a car. THANK YOU SO MUCH!!! More

I had a great experience at fletcher jones toyota the employees are honest they have the best customer service and are the best in getting you what you want, Tony g. and Beth k. are the best, overall I employees are honest they have the best customer service and are the best in getting you what you want, Tony g. and Beth k. are the best, overall I will definitely recommend this dealer to anyone looking to buy . THANK YOU SO MUCH!!! More

Beth and Julian were amazing! Beth hunted across the country for the car we wanted and when it didn't exist she went out of her way to order a specially built one to meet our desires. She also kept us country for the car we wanted and when it didn't exist she went out of her way to order a specially built one to meet our desires. She also kept us appraised throughout the whole process, how the build and delivery was going. Both Beth and Julian's proactiveness of tracing our vehicle down when delivery got directed to the wrong city prevented a 2 week delay in us getting our car. Julian took extra care in showing us every feature and how to operate them before we decided on which car to buy as well as again (with superb patience!) when we picked up our new car. He even made sure my 2 kids each had a game controller for our entertainment system since he knew the standard 1 it came with would cause sibling fighting! His professional attitude, in-depth knowledge and "customer first" approach sealed the deal for us switching from long time "Ford owners" to "going Toyota". Thanks for the great experience and awesome pricing! Keep it up Fletcher Jones Toyota Scion!!! Don S. More

HORRIBLE!!! I have bought many new cars in the past and have always had a great experience. The only reason we bought at this dealership was because they had the car we wanted in stock. Every step of the have always had a great experience. The only reason we bought at this dealership was because they had the car we wanted in stock. Every step of the purchase including the sale, financing, registration, etc was a complete disaster. Not only was the dealership unprofessional,they lacked knowledge of the process. Not only did they continue to make mistakes, their efforts to remedy those mistakes only made them look worse. I will never recommend this dealership to anyone. STAY AWAY! More

I ARRIVED AT THE FJ TOYOTA/SCION SERVICE DEPARTMENT ON 09-06-11 @ 0800HRS, WITH MY NEWLY PURCHASED FJ TOYOTA 2011 MATRIX A LITTLE DIRTY AFTER THE LABOR DAY HOLIDAY RAIN, AND NO APPOINTMENT SCHEDULED. T 09-06-11 @ 0800HRS, WITH MY NEWLY PURCHASED FJ TOYOTA 2011 MATRIX A LITTLE DIRTY AFTER THE LABOR DAY HOLIDAY RAIN, AND NO APPOINTMENT SCHEDULED. THE SERVICE STAFF WAS ABSOLUTELY BOGGED DOWN WITH VEHICLES SCHEDULED FOR SERVICE. MR. GRAY ASKED ME WHAT I NEEDED, I TOLD HIM MY NEW VEHICLE WAS DIRTY AND NEEDED A WASH. HE, WITHOUT QUESTION JUMPED RIGHT IN AND MOVED MY VEHICLE TO THE BACKLOT AREA FOR WASHING. THIS HAPPENED RAPIDLY. WITHIN A MATTER OF TIME, MY NEW VEHICLE WAS WASHED AND READY @ THE SERVICE PICKUP/RELEASE AREA, JUST LIKE THAT. MR. RICKY GRAY HAS ALWAYS GONE OUT OF HIS WAY TO ASSIST MYSELF & OTHER CUSTOMERS, SINCE I PURCHASED MY 2008 SCION XB, ACROSS THE STREET AT THE "OLD" FJ TOYOTA PROPERTY LOT FROM THE CURRENT FJ TOYOTA "NEW HOUSE" LOT. I AM VERY HAPPY TO KNOW THAT FLETCHER JONES TOYOTA HAS A TERRIFIC SERVICE/PARTS DEPARTMENT MANAGER ON DUTY, CONSTANTLY MAKING SURE THAT I GET TREATED FAIRLY AND MY VEHICLE GETS SERVICED ON TIME. HE ALWAYS WANTS TO KNOW IF EVERYTHING IS GOING OKAY WITH MY VEHICLE'S. THAT MAKES ME FEEL LIKE HE REALLY, SINCERELY CARES ABOUT MY SERVICE NEEDS. PROMOTE THIS MANAGER SOON!! HE IS REPRESENTATIVE OF THE FEELING OF THE FLETCHER JONES TOYOTA FAMILY OF ASSOCIATES WHOM CARE ABOUT THEIR CLIENTS. THANX AGAIN MR. RICKY GRAY FOR ALL YOU DO AT FJ TOYOTA/SCION. More

Shawn was great. He really worked hard to find the right care for us. No pressure, just great service. I would definately recommend him and this dealership to anyone. care for us. No pressure, just great service. I would definately recommend him and this dealership to anyone. More