David Wilson's Toyota of Las Vegas

I have new car RAV4 2024 mis top so I had to take it to the shop to fix it it’s sty almost 10 days didn’t fix and I use my car as Uber Driver they didn’t give me any refund the shop to fix it it’s sty almost 10 days didn’t fix and I use my car as Uber Driver they didn’t give me any refund More

I’m not happy with my payment. They refuse to take stuff off that I didn’t want. They told me if you don’t want it somebody else will buy it. They refuse to take stuff off that I didn’t want. They told me if you don’t want it somebody else will buy it. More

Frankie and Trevor took excellent care of the process, trading in older Camry hybrid for a new one. trading in older Camry hybrid for a new one. More

I love this toyota customer service, excellent front and back of the house, definitely coming back fir more. Lester and Eggar the best guys back of the house, definitely coming back fir more. Lester and Eggar the best guys More

Rick has outstanding customer service, a true professional. Harold is an amazing person. Thank you!. professional. Harold is an amazing person. Thank you!. More

10/10 experience buying my first toyota. Gave me amazing service and Vinny/Perry gave me the best deal possible! Gave me amazing service and Vinny/Perry gave me the best deal possible! More

Jason and Jay were both very helpful with great costumer service. My issue was with Junior with financing, he was very short didn't seem to care and looked bother when I would ask questions. He just wanted service. My issue was with Junior with financing, he was very short didn't seem to care and looked bother when I would ask questions. He just wanted to me sign the paperwork as quickly as possible in which I felt uncomfortable and pressured. More

Large selection of vehicles I was looking for. Marc Preston was excellent to deal with. Marc Preston was excellent to deal with. More

Our sales person was polite and responsive. He answered all of our questions in a timely manner He answered all of our questions in a timely manner More

The grief and inconvenience this dealership has caused my family is insurmountable. They sold us on an EV, assured us chargers were easy to find and also charging was free through EVgo who is partnered throu family is insurmountable. They sold us on an EV, assured us chargers were easy to find and also charging was free through EVgo who is partnered through Toyota corporate. They also said the range was at least 300mi, and if you didn’t use the regenerative braking it was 252miles, we realized the charging company is shutting down almost every operation in Las Vegas, and contacted EVgo confirming this, we need a full charge every single day for my husband to get to work and back, charging at home takes basically 3 days to get a full charge and I don’t have the option for a level 2 charger outlet at my apartment. I called them the day after we bought the car saying it’s a huge inconvenience charging, it’s expensive since there is no EVgo chargers near us and would cost $30-$40 a day to get a full charge so my husband can get to work, and at that point a gas vehicle is cheaper to drive. They said they can’t swap the car out or cancel the deal because it’s funded through the bank, I call Toyota financial and they said there’s no reason the dealer couldn’t call them and cancel and help us out, they just didn’t want to. They claimed they didn’t know about EVgo shutting down but a sales guy told my husband one of his clients had the same issue not finding chargers. When I went in they offered to install a charger but I’m renting and that’s out of the question, then they offered $500 for charging plus my down payment back, then took back what they said and asked me to save my receipts and they will reimburse me at the dealership level for having to charge at stations out of Toyota network that are expensive, so I ask for them to give that in writing because I do not trust them. I get a call back saying the dealership isn’t actually going to do any reimbursement at all and to save reciepts and give them to Toyota corporate eventually. I have spoken to Toyota corporate multiple times about the removal of EVgo chargers in Las Vegas and if they plan on reimbursing BZ4x owners who charge on other charge networks and they said there is no plan to do that at all despite the dealership saying they would. The constant lying and lack of empathy dealing with the sociopaths that are employed here has prevented me from referring any one to this dealer ever, I have a vehicle that is a huge inconvenience and unable to charge in a way that isn’t more expensive than gasoline. And also I couldn’t use the chargers at Toyota because the dealer themselves doesn’t even have a dc fast charger, only a level 2 which I’ve learned takes 6-10 hours to get a full charge. More