Davidson Ford of Clay

I scheduled an appointment to look at a specific vehicle, the internet customer service rep Rob told me that the vehicle would be transported overnight to be ready to go at the scheduled time of 9:00 AM. I t the internet customer service rep Rob told me that the vehicle would be transported overnight to be ready to go at the scheduled time of 9:00 AM. I told him I'd be coming from an hour away. In the morning, I arrived and the truck was not transported. If I wanted to see it I'd have to drive another 45 minutes. Davidson Ford does not seem to value my time. When politely telling the sales rep that it wasn't his fault, but these are the impacts on me for not having the truck here, he didn't listen, rather was muttering uncomfortably. Value your customers' time or they simply will go elsewhere. Have empathy when they are expressing their disappointment. More

Dealership was very Clara’s and sales people were very friendly. Everything was gone over and was so any body would understand what was said. Would go back a buy another suv from them. friendly. Everything was gone over and was so any body would understand what was said. Would go back a buy another suv from them. More

Very helpful in getting me into a vehicle, salesman understands our needs and worked with us to accomplish our goals understands our needs and worked with us to accomplish our goals More

Very efficient and professional. Got my Suv ready in a flash. Worked out a tricky deal with ease. Thanks !!! Got my Suv ready in a flash. Worked out a tricky deal with ease. Thanks !!! More

We were having trouble finding a car we wanted at the right price, Davidson For of Clay had no trouble meeting all of our wishes! right price, Davidson For of Clay had no trouble meeting all of our wishes! More

I am very happy with my salesman, he was very patient and understanding in what I wanted in a car and exceeded my expectations. I would recommend dealing with Matt. Matt Rupp is the best!! Thank you understanding in what I wanted in a car and exceeded my expectations. I would recommend dealing with Matt. Matt Rupp is the best!! Thank you More

Davidson Ford made it a seamless process while purchasing my new vehicle. My family and I will continue to purchase vehicles from the staff at Davidson for years to come. my new vehicle. My family and I will continue to purchase vehicles from the staff at Davidson for years to come. More

We are very satisfied, third car purchase, always a pleasure to work with Matt Rupp pleasure to work with Matt Rupp More

The dealership was an easy, no pressure experience. They brought the truck from watertown and within a half hour I purchased the truck. brought the truck from watertown and within a half hour I purchased the truck. More