Davis Chrysler Dodge Jeep Ram - Service Center

Great sale and service. All staff members helped in getting my new ride thanks again. All staff members helped in getting my new ride thanks again. More

It is an establishment that I can rely on for service on my vehicle since the day of purchase. my vehicle since the day of purchase. More

These folks are simply incompetent.Went to purchase a simply replacement Jeep fob and promised 2 week fulfillment. They were quick to charge me over $333.00 Now being told it will be a total of five week simply replacement Jeep fob and promised 2 week fulfillment. They were quick to charge me over $333.00 Now being told it will be a total of five weeks. Simply would not use again if they gave me a vehicle. It is worth your drive to travel to Jacksonville than deal with these clowns in Yulee! More

I’m not one to leave bad reviews. But driving from New Jersey to Florida in the company truck our DEF pump went out. So I had it towed to this dealership to have them run diagnostics on it the following Jersey to Florida in the company truck our DEF pump went out. So I had it towed to this dealership to have them run diagnostics on it the following morning. I pulled in the parking lot at 9:20 just as they were moving the truck from the spot that I parked it the night before. I walked over to chick fil a to have breakfast. Then I walked back over. At 10:30 I watched the service technician close the hood and park the truck. That is 1 hour and 10 minutes. Somehow we got charged for 2 hours of labor for a whopping $318 bucks! I think that’s ridiculous. I don’t think they realized I was watching. More

I have serviced my RAM 1500 for two years and the service is consistently exceptional. The staff is well trained and the wait time is usually an hour or less. is consistently exceptional. The staff is well trained and the wait time is usually an hour or less. More

Service Department was very accommodating and prompt OK, I was late to get my appointment....my mistake. I called and they said it was no problem, bring the vehicle in. My vehicle problem was promptly OK, I was late to get my appointment....my mistake. I called and they said it was no problem, bring the vehicle in. My vehicle problem was promptly diagnosed, I was called and given an "estimate" on the repair. The repair was still completed before the end of the day. My vehicle is a 2016 Jeep Wrangler. The problem was not a fault of the vehicle or failure of any part.....a squirrel or other rodent chewed a wiring harness..... More

I've been a service department customer since 2016 when I relocated to Amelia Island. The service department manager Krystle Guzman & her staff of technicians are excellent! relocated to Amelia Island. The service department manager Krystle Guzman & her staff of technicians are excellent! More

Krystal and Billy were awesome. They were very helpful and explained everything to me. I will definitely return again to get my car serviced there. and explained everything to me. I will definitely return again to get my car serviced there. More

Urgent repairs during cross state trip. During a trip from South Carolina to Florida, we began having issues with a recently purchased 2015 Chrysler Town and Country. It was late in the day During a trip from South Carolina to Florida, we began having issues with a recently purchased 2015 Chrysler Town and Country. It was late in the day but fortunately we happened to take the exit where Davis Chrysler was. After calling the dealership, Ryan offered to check the vehicle codes even though he could have easily said our techs are gone and we are closed. After checking what the computer said, he gave honest and important feedback on what he thought we needed to do. We decided to spend the night and Ryan said they would expedite us first thing in the morning. After dropping the van off in the morning, they diagnosed the problem, presented our alternatives, effected the repairs and got us back on the road by lunch. This was a very important trip to my family as it dealt with seeing my dying mother so my gratitude toward you and your staff cannot be overstated for getting us back on the road so quickly. Thank you all! More

Quick/Thorough/Customer Service was excellent. Ryan and the service team took great care of my rig! ABS Module swap for a great price too! Ryan and the service team took great care of my rig! ABS Module swap for a great price too! More