Davis Gainesville Automotive

I’m very disappointed with my recent visit. My vehicle is still under warranty, and my power liftgate consistently stops halfway when opening. The service manager first told me it was a common My vehicle is still under warranty, and my power liftgate consistently stops halfway when opening. The service manager first told me it was a common issue and should be covered by warranty, but later they couldn’t find the cause and suddenly blamed a bumper impact from two years ago. The liftgate issue only started this month and has nothing to do with the old bumper damage. They asked me to pay a diagnosis fee without giving any technical explanation, and they could not tell me how the bumper would affect the liftgate or why the liftgate still opens and closes normally but stops halfway. The only answer I got was ‘it’s weird, we don’t know.’ I left without any solution, and it felt like they were avoiding warranty responsibility instead of helping me fix the problem. More

Tyson is always a pleasure to work with. The video from the mechanic was the most detailed, easy to understand I've experienced. Would love to have him every time. The video from the mechanic was the most detailed, easy to understand I've experienced. Would love to have him every time. More

The process was smooth, fast and transparent. Best experience in a dealer in years. Mark is super professional and the main responsible for this great experience. I reccomend. Best experience in a dealer in years. Mark is super professional and the main responsible for this great experience. I reccomend. More

Good people,good service, this holiday season here should be good choice for people find their new car, Mr.Weston Sutton is the best one be good choice for people find their new car, Mr.Weston Sutton is the best one More

My salesperson, Juan, went above and beyond to find the car I wanted. He was outstanding. The sales manager needs to work on his people skills. He seemed to get irritated with me because I had a lot of imp car I wanted. He was outstanding. The sales manager needs to work on his people skills. He seemed to get irritated with me because I had a lot of important questions I wanted answered before making a purchase More

Easy transaction a very easy and pleasant transaction nice dealership, friendly people Knowledgeable staff clean environment nice dealership, friendly people Knowledgeable staff clean environment More

Easy to schedule the appointment, and it took about half as long as I expected. Reasonable cost, too. as long as I expected. Reasonable cost, too. More

I waited with my toddler for 2. 5 hours for a simple oil change. Nobody informed me why the wait was so long. I had to go up to the front to ask because I thought I was forgotten abo 5 hours for a simple oil change. Nobody informed me why the wait was so long. I had to go up to the front to ask because I thought I was forgotten about . I’ve been getting my oil changed at this facility for years, and I’ve only waited an hour every time. I was very disappointed with my service. More

Friendly and knowledgeable service. Good briefing on the features of the car and expected delivery time Good briefing on the features of the car and expected delivery time More

Josh was absolutely amazing. My car broke down 20 minutes from Gainesville and I had it towed to Davis Chevrolet. Once there, Josh took over and kept me informed throughout the e My car broke down 20 minutes from Gainesville and I had it towed to Davis Chevrolet. Once there, Josh took over and kept me informed throughout the entire assessment and repair. Very honest and sincere. He actually gave me a ride on his own time back from the rental car store. That's above and beyond customer service! Someone needs to give him a raise! More