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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
697 Reviews

697 Reviews of Davis Gainesville Automotive- Service Center

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May 01, 2024

Tyson is a very kind man. I like him.The crews are professional and fast service. More

by sbcheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Davis Gainesville Automotive responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Davis Gainesville Chevrolet provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 01, 2024

Carla did great as a service writer. I'm a little disappointed that the service manager wouldn't call me and explain things. However I understand why they did what they did. More

by GEORGEGR75
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla. 5 stars
May 03, 2024 -

Davis Gainesville Automotive responded

George, thank you for providing this feedback about your experience at Davis Gainesville Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 27, 2024

We have purchased two vehicles from them and I don’t like there service department. More

by JFLCREWS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sherry?
Apr 29, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experiences in our service center do not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 26, 2024

Service advisor Sharon Keen. was awesome and very helpful. Kept good communication with me during the process and was not out to just sell me something I did not need. More

by motorman190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Ostolaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Keen
Apr 29, 2024 -

Davis Gainesville Automotive responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Sharon does for Davis Gainesville Chevrolet and our customers. Hope to see you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 26, 2024

They did a comprehensive check of my vehicle and updated the software for my display. The video was very clear and thorough. More

by ANADMC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Davis Gainesville Automotive responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 20, 2024

Joshua was great to work with understood completely the service request and assisted with recommendations More

by AHADSOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Davis Gainesville Automotive responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 19, 2024

The visit was easy to schedule and check in. All staff were friendly. I really liked the short video of the review of my vehicle when doing the tire and filter checks etc. More

by tras4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Davis Gainesville Automotive responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 18, 2024

Good advisor, excellent customer service, quick response, nice service of the shuttle, and nice environment. More

by REYSONI1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor, Richard
Apr 19, 2024 -

Davis Gainesville Automotive responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Davis Gainesville Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 14, 2024

Everyone was very professional and kind. Thank you for the help. I needed to get this oil change quickly and they got me in within 24 hours. :) More

by MelRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Davis Gainesville Automotive responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 13, 2024

Tyson Adams is an excellent service representative! During my previous visit, he recommended a tune up for my vehicle, which improved the performance, and increased my gas mileage by 4 miles per gallo More

by marc_frazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Davis Gainesville Automotive responded

Thank you so much for the nice review, Marc! I really appreciate this feedback and I'll be certain to share your compliments with Tyson. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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