Davis Gainesville Automotive- Service Center
Gainesville, FL
676 Reviews of Davis Gainesville Automotive- Service Center
I have always been happy with the service I've received at Davis Mazda before this. However, on this occasion, there was a serious miscommunication. I dropped off my car before 8 a.m., assuming that the ro at Davis Mazda before this. However, on this occasion, there was a serious miscommunication. I dropped off my car before 8 a.m., assuming that the routine service it needed would be completed before noon, and then -- if the mechanics had time -- the other issues I had mentioned would be addressed. When I texted after noon to see what the status was, having heard nothing all morning, I was told nothing had been done and the car would not be ready until after 3, with ONLY the routine maintenance done. I've been a very loyal customer since getting this car, and I was not happy with the fact that my request for information about other minor issues meant my car was left there all day long, disrupting my whole plan for the day. And with no apology for the inconvenience. I cannot realistically rate the individuals here because other than Tyson Adams, I don't know who did what. I will say that this is the first time I've had a negative experience, and I have to wonder if it stems in part from moving the Mazda service to the Chevrolet area. More
First time using this facility for my Mazda MX-5 servicing, excellent service, advice and overall courtesy! servicing, excellent service, advice and overall courtesy! More
Excellent Service, professional Staff, great quality, Fast, Easy, willing to negotiate prices, with fair trade in value. Fast, Easy, willing to negotiate prices, with fair trade in value. More
Davis Automotive Group dealership treats you like FAMILY and and the BEST customer service from the time you walk in the door till you walk out with the BEST RIDE for your wants and needs and and the BEST customer service from the time you walk in the door till you walk out with the BEST RIDE for your wants and needs More
I took my car in for an oil change, which I have been doing for the last 10 years. This time they damaged my oil pan which the screws won’t fit anymore, they said it’s going to cost 1,300 Or I can ride doing for the last 10 years. This time they damaged my oil pan which the screws won’t fit anymore, they said it’s going to cost 1,300 Or I can ride with an oil leak. That’s bad business, They break, they fix . More
Service was fast and done right. They gave me a video update that made it much easier to see what was being done. I will definitely use them again. They gave me a video update that made it much easier to see what was being done. I will definitely use them again. More
Sharon Keen (svc advisor) and Richard Taylor (shuttle) provided excellent service! Professionalism and knowledge were outstanding. They both deserve a shout out and raise! provided excellent service! Professionalism and knowledge were outstanding. They both deserve a shout out and raise! More
The team worked well together. To pull everything together. It is very apparent the customer is number 1 in there mind. To pull everything together. It is very apparent the customer is number 1 in there mind. More