Davis Honda

Dealing with Tom was a very rewarding experience. He was knowlegeable on all the vehicles I had questions about. He was extremely polite and courteous. He set me up with John in the sales department. Joh knowlegeable on all the vehicles I had questions about. He was extremely polite and courteous. He set me up with John in the sales department. John was very patient with me in all the questions I had for the cars I was interested in. If I had to recommend either one of them, I would do so without reservation. More

My husband and I decided that we wanted a minivan and we researched several makes and models. It was a toss up between Honda and Hyundai. We chose Honda because there were more features for the price. We researched several makes and models. It was a toss up between Honda and Hyundai. We chose Honda because there were more features for the price. We chose Willis Honda because your employees were kind and courteous to us. Two years ago, I purchased a 2007 Odyssey. Very satisified with it. Two weeks after we bought it, it was hit from behind in a parking lot. My insurance company wasn't handling the situation the way I thought it should be handled. I called up Willis and spoke to Karen. She reassured me that she would take care of all the paperwork, order me a new bumper, and gave me a loaner car. I didn't have to worry about anything. Then in November, several months later, the same thing happened. Again Karen took care of it. They have taken care of all my oil changes amd other maintenances. With the kind of service that I received I decided to come back to purchase a 2009 Honda Odyssey. Kevin made me feel very comfortable and as always satisified. He is excellent at his job. Very courteous and kind. The first salesman was Leonardo. He also was excellent. Again, thank you for service. I will be back. More

After we filled out the papers we were sent to the office with the manage(Shawn). I thought here is where the deal changes! Shawn went over all of the finacing papers and offered a selection of extended wa with the manage(Shawn). I thought here is where the deal changes! Shawn went over all of the finacing papers and offered a selection of extended warranties. I felt that the 8 year/120 mile bumper to bumper was a good deal and we took it. All agreements and costs as were what was explained by Kevin. After we bought the car Kevin asked me if I got my card for the lifetime free oil changes and he mades sure we did not leave without having it. Best auto purchase ever! More

I had a serious problem with the finance person Sean; he gave us the wrong name of the bank we would be dealing with and then called back 10 days later (after the sale) and asked for more information. It w gave us the wrong name of the bank we would be dealing with and then called back 10 days later (after the sale) and asked for more information. It was distressful to say the least. I'm also dissatisfied with whomever it was that was supposed to ensure that my tags were transferred. I have war veteran tags and wanted to put them on the vehicle I just purchased. For whatever reason Willis Honda ordered new tags for my vehicle and now I have to purchase veteran tags all over again. Of course the manager at the dealership offered to pay the difference when I bring in the reciept, but its not worth it to me. I live in Philadelphia and between the cost of the gas and tolls, I'd rather just pay for my tags and be done with it. Also, it turns out that my vehicle must've been sitting for a while, because it needed a battery charge. That's something that I think all dealerships should do before selling a used car. But that's fine. Mercedes has serviced my car free of charge. In retrospect, no, I would not buy another car from willis honda although my sales person was nice and quite informative about the vehicle even though Honda doesn't sell Mercedes. And one other thing. We were in there way too long. I brought a vehicle for a trade and the sales dept had the keys to my car and were reluctant to give them back. I felt like we were hostage for a while. One of us diabetic and we were in the dealership for six hours without food listening to a continuous sales pitch about warranties. I'm a nurse and I can't tell you how dangerous that is. If you have a customer in your place of business, ask them if they need food. You don't wanna get sued for causing someone to be hospitalized or worse My brother bought a car from a Devon PA dealership and after two hours in there, they fed all four of us. More

Customer service from Willis Honda was very good. I did not rate it "great" because they would not provide an email quote in response to my internet price request (every other dealer in the area would emai not rate it "great" because they would not provide an email quote in response to my internet price request (every other dealer in the area would email me a quote). Overall experience and price were "good" instead of "great" because I was told over the phone by the internet sales manager that they'd both price match the vehicle and honor their flyer I received advertising "140% of the kelley blue book value for your trade-in". Instead of walking into the dealership and being offered the price quoted over the phone by the internet sales team, I had to start fresh with a floor salesman and negotiate. I had done my homework, but it still wasted a good deal of time. In the end, I got a great price on my 2010 Pilot and a fair value for my trade-in. More

Awesome experience for car-buying. Handled professionally and courteously without a lot of the typical games. All employees (even those I didn't deal with) were courteous and obviously commit professionally and courteously without a lot of the typical games. All employees (even those I didn't deal with) were courteous and obviously committed to making the experience pleasant. We did do a bit of the typical negotiating that one might expect, but it was handled well by Dan. No games played, no insult to my intelligence. And it didn't drag on. We made a deal that everyone could live with. Everyone did what they were expected to do in the process of getting paperwork together and prep for delivery. What really made my day was that after we'd negotiated and settled on the deal, I was getting ready to leave. As I passed by his desk, the manager/supervisor with whom Dan had conferred regarding pricing, simply said "thank you" to me in passing. He'd never really spoken to me about the deal, but made the effort to thank me for my business. I'd already felt pleased with the result, but simple things like that show when a business is really interested in keeping my business. Good job, Willis. More

After shopping at 3 different dealers My husband and I were very happy with all aspects of the sale from inventory to service.We would recommend the Willis Honda team to everyone who is on the market for were very happy with all aspects of the sale from inventory to service.We would recommend the Willis Honda team to everyone who is on the market for a car. Thanks to Tony and Ed, they treated us with care, respect and professionalism. More

Cheryl Myers from the Customer Service Dept was very courteous and pleasant to me over the phone. Najm Branch the Sales Rep was very caring, honest, and courteous. He took the time and patience to courteous and pleasant to me over the phone. Najm Branch the Sales Rep was very caring, honest, and courteous. He took the time and patience to explain everything to my husband and I. He is truly a very respectful and nice young man with an A-1 personality and very knowledgeable about Hondas. I consider Najm Branch an asset to Willis Honda. I will definitely recommend Willis Honda and Najm to my family and friends. My overall experience was "Great". More

I came and ststed what I wanted and what I wanted to pay. Anthony Lettera listen to me and said he will check it out with Ed Riley. In 5 min. I bought the car, No hassle just a simple honest deal. I went to Anthony Lettera listen to me and said he will check it out with Ed Riley. In 5 min. I bought the car, No hassle just a simple honest deal. I went to four other deals and got a hassle every time Tony and Liz Gioia More