Davis-Moore Chevrolet

well i had to go in the 3 times and each time spent over 6hrs there. told each time would only be one hr. in the end they couldnt do a simple alighnment, comeing up with exscuses. they evently had to put it 6hrs there. told each time would only be one hr. in the end they couldnt do a simple alighnment, comeing up with exscuses. they evently had to put it back to its original position, but i still had to pay. also had to pay to have the knockouts removed. well like i said paid about $300 and was worse than when i came in. in the end went to shamrock took them 30 mins and did a great job, and only cost me $65.and they said nockouts did not need to be touched, that you guys ripped me off. plus you guys couldnt bleed the brakes properly also, you done by manual way and not the vac procedure like i requested,plus charged all these extra little fees i was never told prior to service.so had to spend my weekend bleeding brakes properly like they should be. All in all i spent alot of money and wasted time, just to have work redone, and money wasted. sad thing is someone in my family always buying a new car and as you notice, now not from you all. and we are chevy people, but we live by our principals, and right is right, and wrong is wrong and you all were very wrong and just didnt seem to care. More

For the price.......I kinda expected the vehicle would be vacummed and washed. But ither than that the service guy at the front desk was great. He went over and above to help fix a scratch and get matching vacummed and washed. But ither than that the service guy at the front desk was great. He went over and above to help fix a scratch and get matching paint. More

I was looking for a newer vehicle with fewer miles. I know I wanted another Impala because I have one right now and is extremely pleased with its performance. My last 2 vehicles were purchased from Davis know I wanted another Impala because I have one right now and is extremely pleased with its performance. My last 2 vehicles were purchased from Davis Moore; so I knew I would start the search with Davis Moore. Davis Moore has a great selection on its website luckly I found the deal of the week and the staff worked hard to help me get the car I want. To make a long story short; I bought the car and had a great experience with Davis Moore; they took the stress out of shopping for a new vehicle. I'll definitely be looking to Davis Moore first when I am car shopping again. More

Service on my drivers window of my 2010 HHR purchased Service on my drivers window of my 2010 HHR purchased from Davis Moore west. I have always received good and friendly seervice from Davis Moore west Service on my drivers window of my 2010 HHR purchased from Davis Moore west. I have always received good and friendly seervice from Davis Moore west. More

I have always been made to feel very welcome at the service department each time I come in. When I got my 2009 Impala the sales department was very helpful. service department each time I come in. When I got my 2009 Impala the sales department was very helpful. More

I am very appreciative of being able to bring my vehicle to Davis-Moore for service and wait on it in the very nice area you all have provided. I live 65 miles away and so it is nice to call--have the appo to Davis-Moore for service and wait on it in the very nice area you all have provided. I live 65 miles away and so it is nice to call--have the appointment set up and everyone is ready and friendly when I arrive. Then the waiting area has coffee, water, and just a nice comfortable place to be. This time even more courtesy was extended as I had a flat tire on the way to my appointment, which made me about 45 minutes late. I called as soon as it happened and they assured me it was OK, come on. Then when I got the tired changed and seen how late I was running I called again and they again said--come on, it's OK. When I got there everything was just fine, nobody showed any aggravation for me being off schedule and all went well. I also want you to know the receptions was a very sweet and kind voice to hear answering the phone, then the lady who answered in service was calming and reassuring and kind as well. I thank you all for that. More

i brought my car in and told the service guy that i had a wheel bearing going out(@24k miles). They check it out and said the wheel bearings were fine but that the noise was that the tires were bad and you c wheel bearing going out(@24k miles). They check it out and said the wheel bearings were fine but that the noise was that the tires were bad and you charge me $50 and sent me on my way. The next day i replaced all 4 tires but the noise was still there. i brought the car back to ya your guys drove it and said that i had a wheel bearing going out!. You replaced it and tried to send me on my way but i wanted my $50 back and was told that this dealer ship does not return $ even when its mis-taken.(I did get my $50 back after a LOT OF ARGUING) I drive 56 miles to get to this dealer ship. In that 56 miles i pass a lot of dealer ships that ill bet would not treat a costomer like this. In the last 4 years i have bought 3 new cars from ya and brought in 5 friends that also bought new cars. I'm not sure that i'll be back for more of this. More

I used Davis More several times for service but the last time in I had some warranty work to do and they did not fix the problem. In fact, the service manager tried to rip me off by trying to sell me a new time in I had some warranty work to do and they did not fix the problem. In fact, the service manager tried to rip me off by trying to sell me a new battery which I knew I did not need. He said: "your battery is putting out 0 cranking amps". I am not an expert but even I know the with 0 amps a vehicle would not even turn over. My vehicle started fine and I had AAA come to my home and check the battery (I got it from AAA) The battery was new and it checked out just fine. I took my vehicle to another mechanic who changed the idle pulley which is all that it needed to solve the noise problem to begin with. Davis Moore said it was the alternator making the noise and charged my warranty for a new alternator which I know now was not even bad. Bottom line is, I won't go back to Davis Moore for service and probably won't buy from them again either. More

Let me start off by saying that I've been a Davis Moore customer for more than 15 years. I first bought a Sable, then a Darango, then a Sebring Convertible. The sales and service that I received were spect customer for more than 15 years. I first bought a Sable, then a Darango, then a Sebring Convertible. The sales and service that I received were spectacular. I felt that I was offered straight forward information, good prices and or choices and never felt that anyone was being swarmy or condescending. A few months ago I realized that the Sebring was getting too old and costing me about as much to maintain as a new car might. My son pleaded with me to stay away from another Sebring because of it's costly repairs due to the engine being put in "sideways". Still wanting a 4 seating convertible my choices were a Camaro or a Mustang. Clearly the choice would have to be a Camaro. The following Monday I went into your Chevy dealership. At the front desk I asked to speak with a sales person and as he approached the desk the desk attendant said "Lucky You" a bit sarcastically. Over 5 hours I was shown cars, offered forgotten incentives to bring the price down, no assurance the the car that was somewhere else in another state was available, shown used cars that "might" fit my criteria, given water, sales person went back and forth with the manager (who never came to meet me) until I was supposedly given the best and final offer. Shipped off to financing I was told that my credit wasn't good enough for any of the financing options. Why this all took 5 hours I'll never know. The next day the finance guy called and lucky me they found some one that would take a chance on my credit at 11%. I asked about the cost including sales tax, which it hadn't, and was told they would talk to the manager. I called two more time until I realized a car purchased by me was not important. A month later I thought, I'm going to try Davis Moore again and ask for a different experience and help. There was a sales meeting going on and so I was transferred to the Sales Manager and was told he would take care of things. The internet sales person called me and we wrote back a few times, but I never felt that an effort was made to meet my needs. I then quit communicating all together. Two weeks later, on a Sunday, I went to Don Hattan's webpage and filled out a request. First thing the next morning a Sales person contacted me and asked just a few more questions. He let me know that he would have a few options to look at in a day or so, what would work for me as a time to meet. I met him on Wednesday, decided on the car and price within 30 minutes, found out that the car was in Oklahoma and could be here by Saturday. On Saturday I picked up the car, paid with a cashiers check and was out the door. Although I might say there are some I would do business with at Davis Moore I will let everyone know how poor my experience is with your Chevrolet dealership. BTW, I have an acquaintance that works elsewhere at Davis Moore. After my first experience they warned me that most people at Davis Moore know that Chevrolet sales are snakes and not customer oriented. More

We bought a new corvette in June. We had it realigned in September. We had great service and consideration throughout our work with Davis Moore. September. We had great service and consideration throughout our work with Davis Moore. More