Davis-Moore Chevrolet
Wichita, KS
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The reason I have given the rating I have given is because my service has always been adequate! Although, the last time I came in the girl (name?) that took care of my bill in the service department because my service has always been adequate! Although, the last time I came in the girl (name?) that took care of my bill in the service department seemed way more focused on getting my money than taking the time to discuss with me all that was done. I take my car to Davis Moore Chevrolet on West Kellogg. Thanks, Kip More
Great experience with Conner. Work was performed well and to price quoted. Came back to dealer after visiting license dept and found tape covering the vin on dash. I asked if small screw could be used to ext to price quoted. Came back to dealer after visiting license dept and found tape covering the vin on dash. I asked if small screw could be used to extract. It somehow became a big deal with Connor boss getting involved. He starting saying the hole dash would have to come out to remove the tape. Luckily a tech had come up and was able to remove the tape with a small screw driver while he was talking. Conner boss demeanor tainted the service visit. After customer planning lack of parts necessitated a second trip to dealer. More
I've dealt with the service department for a number of years. I always get prompt, courteous and professional service. That is the main reason I keep coming back. years. I always get prompt, courteous and professional service. That is the main reason I keep coming back. More
WE have 3 happy Davis Moore car owners in our family. We all have purchased a vehicle. We received the best service any customer could hope for. Our son Luke, is intellectually disabled and needs help in all have purchased a vehicle. We received the best service any customer could hope for. Our son Luke, is intellectually disabled and needs help in accomplishing things he tries to do himself. Although he very high functioning assistance is always helpful. Whenever Luke would schedule service on his car he always talked to Connor in the service department. He considers Connor as his friend and he trusts him. Connor has always taken the time to explain things about his car so that Luke totally understands. Connor has also called me on occasion to review what he told Luke and we decided the best action to take. This is service above and beyond as far as I am concerned. Parents of children with disabilities will forever be thankful for times like that. Connor and all of the people in the service department have done an outstanding job in servicing our vehicles. We also have bought our cars from L.P.Magyar in the sales department. L.P. has become a great friend as well as a champion car salesman. He has sold all of us great vehicles. My husband has bought several vehicles from L.P. and trusts L.P.'s advice. I have purchased 1 new vehicle (2009 HHR) that I love! The wife is happy! We love L.P. and Connor for the honest people they are and the great service we have always received. We would like to wish Davis Moore and L.P. Magyar and Connor continued success! Most sincerely, Linda, Larry and Luke McCurry More
We have bought at least 5 cars at DM and get our service work done too.. The sales guys are nice to work with but sometimes they don't always do what they say. We don't expect honesty out of sales people work done too.. The sales guys are nice to work with but sometimes they don't always do what they say. We don't expect honesty out of sales people in general, so no disappointments. The finance guys are mostly informative without being pushy, especially the guy who we've worked with on our last two or three purchases, he's a great guy to work with. One finance guy had me walking out the door until the salesman said a few things to him. He was really a dick. My last service visit was very favorable. I was in a hurry and asked the service guy if he could get the car out in a short time. He did and I appreciated that A LOT. That's what I call good service and is now my top reason for coming back next time. One more thing... I travel for work and am sometimes gone for extended periods. Your service guys treat my wife the same way they treat me and that's a real comfort when I'm thousands of miles away from home. My daughter found a car (that she just had to have) at a ford dealer on the west side when I was out of town. They tried to hose her and my wife with some sales xx.. Fortunately they didn't end up buying it because of the ford dealers multiple errors.. We will never buy from them and have told everyone we know that they're dishonest and idiots. They sell lots of cars, but not to me or my family. She ended up with a nice used car from DM and everyone's happy. More
Everyone was very professional. I looked at a car on their website, called about it, went to test drive it and purchased it. The car was in great condition and I couldn't be more pleased to be driving their website, called about it, went to test drive it and purchased it. The car was in great condition and I couldn't be more pleased to be driving it. I would definitely buy another car from Davis-Moore. More
Wow.....best experience ever...My sales person Steve was the most professional person I have dealt with when buying a car. Helpful....nice.....and not pushy. I have bought many cars in my life and dealt w the most professional person I have dealt with when buying a car. Helpful....nice.....and not pushy. I have bought many cars in my life and dealt with many dealers but I would have to say that my family and I will be Steve Novacek customers for life. More
My husband and I went in looking for a small mid-sized vehicle that could accommodate our growing family we had also purchased from Davis-Moore Chevrolet before. We needed a replacement vehicle for our vehicle that could accommodate our growing family we had also purchased from Davis-Moore Chevrolet before. We needed a replacement vehicle for our poor little Escort that had seen better days and was unreliable. We were looking for a SUV with at least a 3rd row and electrical windows and locks. When we headed to the dealership we already had a few cars in mind to look at and had called ahead and spoke to David who stated he would have the vehicle there for us to try because it was on another Davis-Moore lot. When we arrived we were introduced to Chris who got us in to test drive a few options they had. None really seemed to fit at first and most other things seemed out of our price range. However Chris took the time to drive us over to another Davis-Moore lot to look at some Dodge Journeys that they had that had been marked down due to recent hail damage. I believe the second one I sat down in was the one we ended up with. Sure it had a couple dents here and there but nothing that wasn't fixable. Chris asked if we wanted to test drive it back to the other lot and we said sure. By the time we got back to the lot we were sold. We had every intention of not buying anything that day but given the great mileage (23,000) the year (2011) and all the bells and whistles plus the price we decided we couldn't pass it up. Oh and they also offered to fix the damage obviously at a higher price but if not they would take money off. We decided the damage wasn't that important to us. Anyway they got us an amazing deal and at the affordable payment we needed it at. It was definitely a great experience. More
We, me and my wife, knew what we wanted and we had agreed on a maximum amount to spend. We were not counting on finding what we wanted right away, and were willing to walk away if the deal was not right for on a maximum amount to spend. We were not counting on finding what we wanted right away, and were willing to walk away if the deal was not right for us. We told the sales staff what we were looking for and they showed us several vehicles that were similar to what we wanted. Once we decided to deal on the one we wanted everything went well after a bit of haggling. The real bad experience came once we had made the deal and signed the papers with the sales staff. They told us we had to go deal with their finance guy to pay, even though we were writing a check and paying in full right then. After we were left waiting on him for over 30 minutes, while he was in his glass office clearly not busy with anyone else, I finally went over and knocked on his door and asked him if we could "get this show on the road", to which he replied "I've been waiting on you". He then brought us into his office and proceeded to try to convince us to finance the vehicle we were buying rather than writing a check using cash we already have. After about 15 minutes of that conversation going in circles he then began to full blown, outright argue with me that it would be "smarter" to save the cash we were about to spend and just finance. We then reminded him that we were only in his office to write him the check and told him "we are done, are we writing a check or are we leaving?" He then moved on to trying to sell his additional warranty packs burning up another 15 minutes. He finally gave us the total balance and accepted our check only after my wife rather loudly said "STOP, I'm writing the check NOW, how much does it need to be. We finally got our keys and and got to leave. I would have rated the customer service better, but the salesman would have had to buy my family dinner to make up for that finance guys poor and very unproffesional behavior. More