Dayton Toyota

Came in knowing what I wanted for a vehicle and price point. Salesman Douglas Lo and Sales Manager Mike Dooley were patient, knowledgeable and good listeners. Did not have what I wanted on the lot but point. Salesman Douglas Lo and Sales Manager Mike Dooley were patient, knowledgeable and good listeners. Did not have what I wanted on the lot but they soon found one at a local dealer. Turned in my old lease vehicle, fiinalized a deal on a new lease and left fully satified with vehicle, out of pocket cash and monthy costs. Sure I know I left a little on the table but hey they are in business to stay in business. Like them and Dayton to be there next time I need future service or a new vehicle. Bill S. More

Working with Paul Cifaldi was great. He was honest and not high pressure which is exactly what I wanted. He was thorough in explaining all options and why I might (or might not) find them useful. He was v not high pressure which is exactly what I wanted. He was thorough in explaining all options and why I might (or might not) find them useful. He was very responsive to my needs, explained payment options I didn't know about that allowed me to leave with my new vehicle the same day. I would recommend Paul to friends interested in Toyota or Scion. Met with Omar Garcia in the finance dept. who was friendly and explained warranty and extended care options and was also low pressure. Overall, I was in and out with new car in less than 3 hours. More

Jenifer was extremely friendly and helpful. She is going out of her way to help me by bringing the vehicle approximately 30 miles to have a handicap chair lift that I purchased separately installed and then out of her way to help me by bringing the vehicle approximately 30 miles to have a handicap chair lift that I purchased separately installed and then picking up the vehicle once the installation is complete and bringing it back to the dealership. More

As per my usual experience when bringing one of the three Toyota's we drive, the service at Dayton Toyota has always been competent and the Toyota associates helpful, polite and pleasant. We have been bringi Toyota's we drive, the service at Dayton Toyota has always been competent and the Toyota associates helpful, polite and pleasant. We have been bringing our vehicles to Dayton since 2006. The Dayton Toyota associate Laura Neu was pleasant, meticulous and thoughtful. More

I have never had a problem with this company. This is my third Camry, would never go anywhere else. Everyone goes out of there way to make your visit enjoyable. third Camry, would never go anywhere else. Everyone goes out of there way to make your visit enjoyable. More

Laura Neu did a great job handling service for my wife's prius. Was in and out in 40 mins. Sure a better way to go with a "service appointment". wife's prius. Was in and out in 40 mins. Sure a better way to go with a "service appointment". More

It is a BRAND NEW car (3500 miles). With 3000 miles (went for the 2 year Maintenance contract provided Oil Change). The guys did a poor job, careless job. The oil was spilled all over and even after a month for the 2 year Maintenance contract provided Oil Change). The guys did a poor job, careless job. The oil was spilled all over and even after a month it stinks. The worst factor was the Oil was not low. The car is new and my kid would not have noticed and would have run the car down with minimal engine oil. I called and complained about the poor service 3 weeks back. No response. Though the lady took the complaint was polite. And wrote a complaint to the Toyota Corporate. An automated mail comes back - but no action. They even give a deadline. Nothing happens. Fundamentally they do not care. Lousy attitude. And this may have led to a dangerous situation - especially when you donot expect these in a brand new car to fail for lack of engine oil. And driven by a college bound kid who may not even suspect these kind of problems. Never ever will recommend their service. Such arrogance. More

The waiting area was comfortable and clean with refreshments. I was kept informed when told 2 cars were ahead of me and it might take an hour. Since it was for the 15,000 mile service and did not refreshments. I was kept informed when told 2 cars were ahead of me and it might take an hour. Since it was for the 15,000 mile service and did not need an oil change I did not even have time to finish my newspaper. Only thing missing was the invoice did not list "tire rotation" which previous ones did but it did show tire pressure so I assumed they were rotated, It was raining so the car was not washed which is correct. More

Quick and courteous service. Took the car for an oil change and maintenance. Comfortable waiting room with coffee and pastries. Employee took the time to review my car's history with the dealership befo change and maintenance. Comfortable waiting room with coffee and pastries. Employee took the time to review my car's history with the dealership before the service and explain what was done and the condition of the vehicle after. Love the complimentary car wash too! More

I was lucky meeting Paul Cifaldi, the first person at the door. I call it a blessing. I had no intention to buy just look over the showroom. Paul was not pushy, acted in a friendly manner noticed I drove door. I call it a blessing. I had no intention to buy just look over the showroom. Paul was not pushy, acted in a friendly manner noticed I drove a '99 Avalon. Asked if I had any definite car in mind. He showed me the Camry it's features, sales history and ranking from past years. Asked if I would like to see an Avalon and it's features and after the test drive my interest took over. He was always kind, caring making sure I understood, asking if I had any questions not to hesitate to ask. He was quiet speaking, I noticed some were loud and distracting. Paul worked with me test drove several units. While on the road continued explaining the cars features and reason to consider buying from Dayton. Spoke of the service department, hours open, customers lounge plus it's a family owned business and the nicest people to work with. That really got my interest as I was a partner of a successful family business. I decided to ask pricing of the Avalon and in no time at all and with little back and forth I was assured and happy Dayton was where I would purchase. Saying I wanted to go home and discuss with my wife he fully understood and asked when we could get together again. Gave me his phone numbers and call if we had any questions. The next day the sale was consummated. I highly commend Paul and the manner in which he worked. I hope you never lose him as he is a fine asset to your company. Congratulations for the attractive, clean facility. Toyota must be happy with Dayton Toyota. More