Dayton Toyota

I was taken care of quickly. At least 3 people asked if I was being helped while I was waiting for my agent, Michael, to bring a car around from stock. Michael was great to work with. He got the deal done ef was being helped while I was waiting for my agent, Michael, to bring a car around from stock. Michael was great to work with. He got the deal done efficiently and I was able to drive my new car home that evening. He also gave me his cell phone so I could contact him when he was not at work. He followed up with a phone call and a nice note. More

I went for new 2010 Prius and offered my price to this Sales rep. She along with her manager worked on final price that we all agreed on but they wanted me to make the payment same day. As it was 'All Cas Sales rep. She along with her manager worked on final price that we all agreed on but they wanted me to make the payment same day. As it was 'All Cash' deal, I told them it will take few days for me to arrange, I even offered to pay deposit. They agreed saying that once I am ready I can come and pay all cash and take the car. After that I called them to tell that I am ready, to my surprise they said that now the price is increased by $4k then what we had agreed only 2 days back. I can understand couple of hundred dollar difference but $4K hike sound ridiculous to me. They are not the people I can trust anymore and this kind of behavior looks childish to me. The sales rep was fairly junior but her manager whom I did the dealing was overly smart with no customer relationship skills. After this experience I will not recommend this to anyone as they can change anytime. More

Joe Trani greeted us and had his best salesman help us with selecting a car. He knew that we didn't need to be sold, just needed some help with choosing between a Yaris and Corolla. Jeffrey Marcus took ca with selecting a car. He knew that we didn't need to be sold, just needed some help with choosing between a Yaris and Corolla. Jeffrey Marcus took care of us andf helped us in choosing the right vehicle for the amount of traveling I do on a day to day basis. More

I must say it was a very pleasant experience. Omar was very helpful, explained everything, and answered all my questions. He had the ability to conduct himself in a very professional manner, while at th very helpful, explained everything, and answered all my questions. He had the ability to conduct himself in a very professional manner, while at the same time making me feel very comfortable talking with him. I left the dealership with a good feeling about him and about Toyota. I know if I have any problems or questions about the car in the future, Omar will be right there to help me. It is very reassuring to know that I can still turn to the dealership for guidance. Thank you Toyota and Omar for your caring and professionalism. More

Mr. Bonnell provided me with excellent customer service from the moment I got to the showroom door until the time I left. He was professional and treated me with respect, giving me the all information I n from the moment I got to the showroom door until the time I left. He was professional and treated me with respect, giving me the all information I needed and requested but never pressuring me towards a decision. The overall experience was refreshingly pleasant. More

I came to Dayton Toyota not to buy a car but to explore my options in buying a car in the near future. However, what I found was a very friendly set of employees that understood my needs, both financially my options in buying a car in the near future. However, what I found was a very friendly set of employees that understood my needs, both financially and in regards to the type of car that I wanted to drive. I have to especially recognize the person who sold me the car, Mr. Gene Bonnell, for being a terrific salesman. He not only knew exactly the car that I would want, but he was also very fair in the negotiations. He was very friendly and sincere and his honesty was just a plus. He sold me the car I wanted for the price I wanted and he made sure to find it for me even in the color I wanted. Even after the sale, he had no hesitation to show me every little specific aspect of the car and how to use it so I would get the best enjoyment out of the car. He also answered every question that I had after buying the car and was always eager to help me in any way that he could. I told this to him myself but I will say it again: he is the true example of an excellent salesman. His experience and confidence combined with his knowledge of the car industry really stood out and influenced my decision to buy the car from Dayton Toyota. And honestly, the car I originally wanted to buy was the Honda Civic, however, when I went to Open Road Honda, all I saw was the pressure to make the customer buy and telling them that they are the "best" with no substantial backup or support. This self-centered attitude combined with their lack of friendliness made me to turn to Nissan and Toyota instead. I mean it is the job of sales people to kind of force sales upon customers but not by directly pressuring the customer but rather by presenting quality information that will lure the customer into their products, thus making them feel self-pressured by the desire to buy the product. This is what Mr. Gene Bonnell at Dayton Toyota did for me which led me to make the decision to buy the car from Toyota. And in the end, I'm very happy to have purchased the Toyota Corolla S from Dayton Toyota because I think, no I know that it is the best car I could have possibly bought for the money I paid from the three big names. But Toyota once again showed that it is the bigger of the three and I just have to say that I LOVE MY NEW CAR! And I wouldn't trade it for the Civic in any lifetime! Thank you Dayton Toyota and thank you Mr. Gene Bonnell for selling me a GREAT car! More

My car buying experience was a delight. Patrick and the sales staff made the process very freindly and easy and made it clear that they would more than meet me half way in getting me into my new Prius. I a sales staff made the process very freindly and easy and made it clear that they would more than meet me half way in getting me into my new Prius. I am thrillled with it and the help from all your staff. Walter from service also allowed me to use the discount I got from bringing in a toy (that's why I stopped in- but my lease was runnong out also) from service to some new mats and stuff I needed for my new car. Thanks to everyone there- they are all top notch- and Joe is just the nicest guy you'll ever meet! More

Good transaction, friendly and knowledgeable staff. The process was reasonble from a time perspective and did not involve the "pain" I have experienced at other dealers. There was no pressure, just answer process was reasonble from a time perspective and did not involve the "pain" I have experienced at other dealers. There was no pressure, just answers and information. In terms of "extras", again, information about their benefits and not the "scare tactics" about why you can't be without them. Fair deal for this car...Prius II....enjoying visits to gas station much more. More

This is the 3rd new car I have purchased from this dealer. I have purchased 2 cars thru Justin. He is knowledgable on the product and is not a high pressure salesman. He asks what you want and works o dealer. I have purchased 2 cars thru Justin. He is knowledgable on the product and is not a high pressure salesman. He asks what you want and works out the best deal possible with you. He knew I was interested in purchasing a new car and called when he knew that there was a 0% finance deal from Toyota Credit. Also an additional note on their service department, they are efficient and get the job done as quick as possible. More

Service at Dayton, overall, has been a positive experience. Very professional and a good group of problem solving folks keeps me comming back to Dayton Toyota. Currently I own two (Tundra and Prius experience. Very professional and a good group of problem solving folks keeps me comming back to Dayton Toyota. Currently I own two (Tundra and Prius) Toyota vehicles purchased from Dayton. Keep up the good work, but watch those prices... More