Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
Daytona Beach, FL
260 Reviews of Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
I had all 3 of my Jeep Wave services done here. I had to leave it the first 2 and it took all day for an oil change and a tire rotation. This last one I made an appointment for 10:00 and told them I had to leave it the first 2 and it took all day for an oil change and a tire rotation. This last one I made an appointment for 10:00 and told them i needed to wait for it. They finally started working on it at 12:30 and I was out at 1:30. I was never offered anything (coffee, water, etc.). 2 previous service visits, under warranty, for what I said was a bad battery resulted in me being told I just didn't drive it enough. I replaced the both batteries and problem solved. More
Very poor customer service from the service department. I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I called on Thursday left a message still no response. Called on Friday still no response so I went there and was told it hadn’t been looked at yet. They looked at it then and found a 3 inch bolt stuck so forcefully no air escaped. They ordered the new tire on Friday. The wrong tire was received on Monday so they had to reorder. I still don’t have my Jeep. I sent an email to the owner Randy Dye. He called me and was dismissive and caring. I will never recommend this dealership due to this experience. The lack of communication and minimal basic customer service is very much lacking from the top down in this organization. More
Reasonable experience. Nothing out of the ordinary, but nothing extraordinary either. Price for full synthetic oil and filter change was not outrageous, but they did do awa Nothing out of the ordinary, but nothing extraordinary either. Price for full synthetic oil and filter change was not outrageous, but they did do away with the 2 pack of synthetic oil changes for $110, which is a bummer. More
Went in for the first oil change on my new Pro Master. Decided to see if Quick Lube could squeeze me in. They were fantastic! Kyle was very knowledgeable, polite and accommodating. This is a great example Decided to see if Quick Lube could squeeze me in. They were fantastic! Kyle was very knowledgeable, polite and accommodating. This is a great example of how a dealership and service department should work! I will definitely be back. More
I have been using this dealership for 6 years and have never had any issues with them. You call get an appointment and it’s that easy. Always done right the first time. never had any issues with them. You call get an appointment and it’s that easy. Always done right the first time. More