Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

I had an 11am service appointment, I arrived a few minutes early and my service rep was waiting, had all the paperwork done. Handed her my keys and waiting in the customer lounge. Less than an hour la minutes early and my service rep was waiting, had all the paperwork done. Handed her my keys and waiting in the customer lounge. Less than an hour later my service was completed. Could not have been any easier. More

I received quick and excellent service on this visit. Don was great and made it happen for me! Jamie offered help but wanted to schedule an appointment for another time. I had a question regarding enabli Don was great and made it happen for me! Jamie offered help but wanted to schedule an appointment for another time. I had a question regarding enabling the factory wired trailer connections that she could not answer and she sent me to Don. Don totally understood what I needed and was able to make it happen the same day and while I waited. The only negative thing I would mention is that I had to go to the dealership in order to find someone to talk to. Called for a couple of days without anyone willing to answer the phone. I did talk to parts on the phone...They answered and they were helpful. Once you get there the service department is great. More

Everytime i get my oil change here I feel like i'm in a pit stop at the Dayton 500. Fast courteous and caring. pit stop at the Dayton 500. Fast courteous and caring. More

I have been getting my car serviced for over 5 years now. Consistent attention to detail and customer satisfaction. They are really the only Dealer in this area that knows how to take care of my 2016 Hellcat Consistent attention to detail and customer satisfaction. They are really the only Dealer in this area that knows how to take care of my 2016 Hellcat. My last visit was expedient and I enjoyed looking at the cars in the showroom. Thank You Lube and Service Center, You also Randy for making it happening. Richard Tench More

I scheduled an appointment a week in advance for an oil change. I get to the service area for my scheduled oil change and they directed me to go to the express oil change area, and said that I didn’t need change. I get to the service area for my scheduled oil change and they directed me to go to the express oil change area, and said that I didn’t need an appointment for oil changes. I go across the way into the customer waiting area, and no one is inside. 4 techs in the bay but no one acknowledges me. I go outside, they all look at me but no acknowledgment. I ask if someone is coming to the desk area and 1 replies he stepped out and but he’ll be right back. He comes in..I inform of my appointment he says, that I needed to specify type of vehicle since it’s not a Dodge or Chrysler because they don’t have the oil filter for my Ford truck. Will have filter on Monday, and will call me. So no oil change, And it’s Tuesday and still no call.. Very poor customer service, no one approached me with names, Drive 50 miles for unsatisfied experience More

Poor experience, rude service advisor, not trustworthy, limited communication, bad customer service in service department. Techs were fine advisor and support rude! limited communication, bad customer service in service department. Techs were fine advisor and support rude! More

They didn’t replace all the parts that they said they did. This has been verified by two different repair facilities did. This has been verified by two different repair facilities More

I came in for a oil change and for years at the end the paperwork always shows what they think I need to have done this time it showed nothing? Why?? paperwork always shows what they think I need to have done this time it showed nothing? Why?? More

Great service and very helpful with answering questions about my vehicle. The service technician was super nice. about my vehicle. The service technician was super nice. More

Very courteous assistant. Everything clean and efficient. I will return soon and expect the same results. Everything clean and efficient. I will return soon and expect the same results. More