Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
Daytona Beach, FL
273 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
273 Reviews of Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
Sort by
January 30, 2018
Great sales and service James K the service advisor was very courtesy and detailed when explaining my guarantees and service records.He showed he knew detail and the actual James K the service advisor was very courtesy and detailed when explaining my guarantees and service records.He showed he knew detail and the actual parts of the vehicle he is discussing, which is huge to me. Definitely puts off a positive vibe for the location and truly cares about what he does and the service he provides. More
by Cdiesel1
Employees Worked With
James Kohler, Joey Odle
January 16, 2018
SCAMERS DON'T GO HERE. THEY CHARGE FOR WORK THAT DON'T NEED TO BE DONE. THEY DON'T KNOW WHAT THEY ARE DOING. I WENT IN TO HAVE A RADIATOR REPLACED CAUSE THAT DON'T GO HERE. THEY CHARGE FOR WORK THAT DON'T NEED TO BE DONE. THEY DON'T KNOW WHAT THEY ARE DOING. I WENT IN TO HAVE A RADIATOR REPLACED CAUSE THAT IS WHAT I WAS TOLD THAT I NEEDED A NEW ONE AND THAT WAS NOT THE PROBLEM . ALL THAT NEEDED TO BE DONE WAS JUST TO TIGHTEN UP A CAP. DON'T GO HERE UNLESS YOU WANT TO BE RIPPED OFF.BEWARE. More
by JEEP
Employees Worked With
LISA
October 03, 2017
Scam Artists and Fraudsters, AVOID! Total crooks and fraudsters here, stay away! Lied to my wife about what work would be done, ended up charging her $150 for no work done, when she comp Total crooks and fraudsters here, stay away! Lied to my wife about what work would be done, ended up charging her $150 for no work done, when she complained they basically called her a liar. She came home in tears at how she was treated. I tried to get a resolution from Jeff Hernan, the Asst Mgr of Service, but he was an arrogant xxx who pretty much laughed in my face. I'm in the process of filing a fraud complaint with the BBB and talking to Dodge Corporate about this (who so far have been no help). My Dad was a lifelong Dodge/Chrysler customer, I inherited that from him, but no more...the Daytona Dodge Dealership has certainly cured me of that! I can't remember the last time I was treated so shabbily by a business. Stay far away from these scam artists, you have been warned! More
by Rusty Shackleford
Employees Worked With
Jessica Vice, Jeff Hernan, Reputation Management
April 18, 2017
ridiculous Me and my husband have went to Daytona Dodge twice since he's got his new truck. When we first got the truck they tried to get him with the pricing ma Me and my husband have went to Daytona Dodge twice since he's got his new truck. When we first got the truck they tried to get him with the pricing many times. They told him that they would take all of his after market parts off his old truck and put it on his new one, they only took off two parts, and then told him to change his exsuast himself in the Dodge parking lot, and he did. He has went back twice for his steering, saying they would make it straight, and it still is not. We were there for over 3 hours both times, and the day we got the truck we were there waiting for 7. They also made a dent in his hood when they switched the part over and then tried to say he hit something. I would not reccomend Daytona Dodge at all. They take very long and as you can see they dont care about their customers. More
by taysiciliani
Employees Worked With
chris
March 20, 2017
Rip off I purchased a fiat 500 c. It has been the worst car I have ever owned. The paint is chipping off and fading. The check engine light has come on on 3 o I purchased a fiat 500 c. It has been the worst car I have ever owned. The paint is chipping off and fading. The check engine light has come on on 3 occasions but nothing is wrong according to the dealership. There have been recalls and the worst part is the car is just going through tires because the it won't stay in alignment. Horrible car. Wouldn't buy another fiat More
by Unhappy fiat owner
Employees Worked With
I don't know the names
January 27, 2017
Happy to be New Customer Switched to this dealer after spending 9 years with the dealer in New Smyrna Beach. Daytona Dodge has been so professional and organized. They act l Switched to this dealer after spending 9 years with the dealer in New Smyrna Beach. Daytona Dodge has been so professional and organized. They act like they want you there unlike the dealer in NSB. If you need service you can depend on this is the place. Why buy a car from a dealer that won't be able to handle the service once they close a deal and act like you are a bother to them. I love Daytona Dodge Chrysler Jeep! More
by Former Customer
Employees Worked With
Travis, Jodi, Joe
September 22, 2016
Best Service I have ever experienced. From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication th From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication that was provided after leaving my vehicle for a lengthy repair was absolutely remarkable. You don't find this type of service anymore. The repair cost was reasonable too! Not too cheap so I had to worry about quality, but not too expensive either. I will be back! More
by MoparNocar36
Employees Worked With
Jean Greenwood
September 16, 2016
Service parts and advisor So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who a So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who answered the phone told me the advisors were busy and one was going home soon and other was finishing up with another customer. She stated to me she could take my name and number and would have him call me back shortly. Here it is Thursday almost a week later still no call back So today I call them back and them a second chance to ean my business only this time inquired about specific parts The parts department looked it up said they did not have in stock but could have it in on Saturday. So my next question was can you give me the part number and his reply was I can't do that because it's proprietary. I finished up my with him and called another dealship not only did furnish with information I needed but they even gave the part numbers but also offer to have for on Saturday as well. Now to me this show one dealer is all about good old customer service Where as Daytona doesn't share the philosophy of good customer service above and beyond More
by J
Employees Worked With
Parts
August 21, 2016
Horrible dealership Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had the oil changed at the dealer 600 miles ago so they must of not filled it up. Then when i try to figure out whats going on nobody knows xxxx. They told me to call lisa to at 12 today so i could get belongings out of the vehicle and see how long it would take and when i did she didnt answer so i left a voicemail and she didnt get back to me either. Wish i could just get rid of the xxx car and go to ford More
by Patrick D Wallace
Employees Worked With
Lisa
February 05, 2016
recall and leak window seal , oil change friendly, efficient, great cost value. perception is that dealers are expensive, we had several things attended to and were surprised how inexpensive friendly, efficient, great cost value. perception is that dealers are expensive, we had several things attended to and were surprised how inexpensive it was. will recommend and return More
by perry-nicholas isch
Employees Worked With
lisa
