Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Service parts and advisor So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who a So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who answered the phone told me the advisors were busy and one was going home soon and other was finishing up with another customer. She stated to me she could take my name and number and would have him call me back shortly. Here it is Thursday almost a week later still no call back So today I call them back and them a second chance to ean my business only this time inquired about specific parts The parts department looked it up said they did not have in stock but could have it in on Saturday. So my next question was can you give me the part number and his reply was I can't do that because it's proprietary. I finished up my with him and called another dealship not only did furnish with information I needed but they even gave the part numbers but also offer to have for on Saturday as well. Now to me this show one dealer is all about good old customer service Where as Daytona doesn't share the philosophy of good customer service above and beyond More

Horrible dealership Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had the oil changed at the dealer 600 miles ago so they must of not filled it up. Then when i try to figure out whats going on nobody knows xxxx. They told me to call lisa to at 12 today so i could get belongings out of the vehicle and see how long it would take and when i did she didnt answer so i left a voicemail and she didnt get back to me either. Wish i could just get rid of the xxx car and go to ford More

recall and leak window seal , oil change friendly, efficient, great cost value. perception is that dealers are expensive, we had several things attended to and were surprised how inexpensive friendly, efficient, great cost value. perception is that dealers are expensive, we had several things attended to and were surprised how inexpensive it was. will recommend and return More

Great service, reminded of free oil change too! I went in for an oil change and some recall work. The service person handled it all for me without problems. Even reminded me that I had a free oi I went in for an oil change and some recall work. The service person handled it all for me without problems. Even reminded me that I had a free oil change available for purchasing my truck there. Great service. More

My Spider got 'serviced'! As I pulled up a spider fell from my rear view mirror. In a panic I jumped out of the car in the Service Lane and Lisa came in like Super Women to hel As I pulled up a spider fell from my rear view mirror. In a panic I jumped out of the car in the Service Lane and Lisa came in like Super Women to help the 'damsel in distress' and kill the spider. She was very accommodating, pleasant and professional. Recalls are never fun but this trip to the service dept was an enjoyable experience. Thank you Lisa! More

Very accomadating I was able to get my problem diagnosed on a Saturday and new parts installed on Tuesday. I think that is remarkable. Since I had a window down this re I was able to get my problem diagnosed on a Saturday and new parts installed on Tuesday. I think that is remarkable. Since I had a window down this repair was important. More

service department I took my 2005 Town and Country Van to service my Air Condition that was not cooling. They kept the Van for 17 days, never communicated on the fees o I took my 2005 Town and Country Van to service my Air Condition that was not cooling. They kept the Van for 17 days, never communicated on the fees or status of the vehicle. I had to borrow from a friend and they never offered a loaner. At the end they overcharged me. They don't have good customer service. They do the work first and then they shock you with a high bill. I would not recommend to get your vehicle serviced from Chrysler. More

Jeff Spense fixed EVERYTHING! We bought a brand-new Dodge Ram in December. We brought it in to have a hitch installed a few days later. When we got there to pick up the truck the We bought a brand-new Dodge Ram in December. We brought it in to have a hitch installed a few days later. When we got there to pick up the truck the bumper was scratched (obviously was dropped).... we were told we were getting a brand-new one in a week per Vanessa. After PATIENTLY waiting for a week no call from Vanessa. We called again and was misinformed again by Vanessa. Very upset we drove to Daytona Dodge. Spoke with Vanessa (big mistake) again.....was promised we would get a call that evening or first thing in the morning. Next day of course no call, so we drove there again and spoke to the Service Manager Jeff Spence. Immediately he sent one of his guys to pick up the bumper we were promised two weeks prior. Jeff not only was professional but got the job done! More

Service and Parts I have owned 2 Jeep Wranglers and an Chrysler 200. I have routinely used there service department for all of my Jeep needs and maintainance for my 20 I have owned 2 Jeep Wranglers and an Chrysler 200. I have routinely used there service department for all of my Jeep needs and maintainance for my 200. The attitude at the dealership is always friendly and the folks there are always helpful with whatever my request are. They always go above and beyond. More

My service requirements have always been completed professionally and at reasonable costs. I always go to Nikki Risley who is always pleasant and interested only in providing the A-1 service for my v professionally and at reasonable costs. I always go to Nikki Risley who is always pleasant and interested only in providing the A-1 service for my vehicle. I trust her implicitly to provide the best service possible. She is an outstanding representative for the dealership Paul Gloekler 2010 Jeep Laredo More