Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Very poor customer service from the service department. I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I called on Thursday left a message still no response. Called on Friday still no response so I went there and was told it hadn’t been looked at yet. They looked at it then and found a 3 inch bolt stuck so forcefully no air escaped. They ordered the new tire on Friday. The wrong tire was received on Monday so they had to reorder. I still don’t have my Jeep. I sent an email to the owner Randy Dye. He called me and was dismissive and caring. I will never recommend this dealership due to this experience. The lack of communication and minimal basic customer service is very much lacking from the top down in this organization. More

Service advisor very professional and helpful. Warrenty was done on time and done right on schedule Warrenty was done on time and done right on schedule More

Great job, great experience. You got me in without an appointment during the holidays. Thank you You got me in without an appointment during the holidays. Thank you More

Reasonable experience. Nothing out of the ordinary, but nothing extraordinary either. Price for full synthetic oil and filter change was not outrageous, but they did do awa Nothing out of the ordinary, but nothing extraordinary either. Price for full synthetic oil and filter change was not outrageous, but they did do away with the 2 pack of synthetic oil changes for $110, which is a bummer. More

Oil change was quick and easy as was the inspection. They were very thorough and checked out all systems of my car. They were very thorough and checked out all systems of my car. More

The staff was excellent to work with. Would recommend friends if they are looking for a new vehicle. Would recommend friends if they are looking for a new vehicle. More

Went in for the first oil change on my new Pro Master. Decided to see if Quick Lube could squeeze me in. They were fantastic! Kyle was very knowledgeable, polite and accommodating. This is a great example Decided to see if Quick Lube could squeeze me in. They were fantastic! Kyle was very knowledgeable, polite and accommodating. This is a great example of how a dealership and service department should work! I will definitely be back. More

Very good service and keeping me notified. I was very satisfied with the job on my cat. I was very satisfied with the job on my cat. More

I have been using this dealership for 6 years and have never had any issues with them. You call get an appointment and it’s that easy. Always done right the first time. never had any issues with them. You call get an appointment and it’s that easy. Always done right the first time. More

The staff is very professional and helpful. They do a great job every time that I take my vehicle in for service. They do a great job every time that I take my vehicle in for service. More