Daytona Kia

The service dept bent over backwards to make something right their salesmen caused!! I went in to look at a new Sorento. The only thing I ask is it had Sat XM Radio he assured me it did, so we made a deal right their salesmen caused!! I went in to look at a new Sorento. The only thing I ask is it had Sat XM Radio he assured me it did, so we made a deal and in the process this sales person takes my old license plate from my old car and puts it on my new car with bolts that didn’t fit half the bolt was sticking out of the hole and the plate was loose. When I tried to change it out the hole was stripped so I had to take it back to service to have them figure this out. Not only did the sales person lie to me about having Sat radio to sell a car, he messed up the bolt hole for the license plate so I had to go back to service to get it fixed!!!! The service dept is great. The sales dept a lot to be desired!!!! More

Excellent help at service however no one ever answers the phone. I called 5x different departments. Sales, service, parts. I've had this problem the last time I was in. I was told I'm not the only one that c phone. I called 5x different departments. Sales, service, parts. I've had this problem the last time I was in. I was told I'm not the only one that complaints More

You understood what we were looking for and gave us a number of choices to look at and gave us detailed info on all you showed us thanks you made it easy number of choices to look at and gave us detailed info on all you showed us thanks you made it easy More

They told me I needed a wire harness to fix my brake light but it wasn’t what I needed the brake light still does not work light but it wasn’t what I needed the brake light still does not work More

Great customer service and knowledge of the cars I love the Kia forte and all the safety features the Kia forte and all the safety features More

Always have a good experience with Daytona Kia. Chris in the service department is always friendly and keeps me up to date on the progress of the service being performed Chris in the service department is always friendly and keeps me up to date on the progress of the service being performed More

Great customer service I didn’t feel pressured I like the fact that I wasn’t in there all day fact that I wasn’t in there all day More

Prompt greeting, clean waiting area, friendly and informative service personnel. We liked our initial sales associate but wished he had been able to complete the transaction. informative service personnel. We liked our initial sales associate but wished he had been able to complete the transaction. More

Performed requested work. Checked and filled air into tires after tire rotation. Declined the $40 new wiper install. Checked and filled air into tires after tire rotation. Declined the $40 new wiper install. More

During a recent mailer campaign, I had apparently won a tv. Went to dealer and showed them the paperwork. Was informed that I had won a $5 gift card, despite the paperwork showing a tv. The rep stated that tv. Went to dealer and showed them the paperwork. Was informed that I had won a $5 gift card, despite the paperwork showing a tv. The rep stated that the small print said my prize was only reserved for me. I again showed him the paperwork, and was told to “Have a nice day” and he walked away. The salesman that escorted me in stated that this happens a lot, and people have even thrown things at him. He stated that he didn’t know how he was supposed to sell cars when the dealership “pissed off” the customers. This dealer is deceptive, misleading and fraudulent at best. STAY AWAY!!! More