DeHaven Chevrolet - Service Center

Horrible service. Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not yet even been assigned to a Technician. Did not get our vehicle back for two days from drop off and engine light is still on. More

Everyone was courteous, work was performed well as usual. Been a great experience each time I’ve been there. Been a great experience each time I’ve been there. More

Shirley was friendly and explained everything that was wrong with my car. It was fixed in good time. wrong with my car. It was fixed in good time. More

Not happy with being told I had to replace a cooling fan at $1780.00 , plus charge over $180.00 for diagnostic. I had the cooling fan replace brand new for $400.00 by a personal friend mechanic only to fin at $1780.00 , plus charge over $180.00 for diagnostic. I had the cooling fan replace brand new for $400.00 by a personal friend mechanic only to find out this was NOT the issue. I could have been taken for 1780.00 had I had Dehaven replace the fan. I took my car back to Dehaven due to the same error codes coming up even after the new cooling fan. Dehaven told me for a second time it was the cooling fan after a second diagnostic of which i was not charged the final result was an open circuit to a sensor. This is the second rating I have sent regarding this situation and I have yet to hear anything from the initial reporting. More

The service dept is excellent and are always helpful in getting done what I need at the best price and the time. Thanks. getting done what I need at the best price and the time. Thanks. More

Great customer service, fast. Shuttle driver John is a delight to talk to. Lovely experience Shuttle driver John is a delight to talk to. Lovely experience More

Service is always very helpful and courteous. They are very professional and extremely knowledgeable about my vehicles. They are very professional and extremely knowledgeable about my vehicles. More

Service folks at DeHaven are awesome. Malcolm did a house call on a Saturday after he was off - I had to have my vehicle towed which he arranged that same day. We don't see that very of Malcolm did a house call on a Saturday after he was off - I had to have my vehicle towed which he arranged that same day. We don't see that very often and hope he is rewarded for the excellent service. Shirley Reed has been my service technician for many years and is always helpful with getting the problem fixed and on my way. More

I felt deceived twice i was told certain things couldn't be done. VERBADUM, but yet it was done. I enquired about something, it was as if at that time, only 1 option, the next day I was told I had 3 opt be done. VERBADUM, but yet it was done. I enquired about something, it was as if at that time, only 1 option, the next day I was told I had 3 options how can a place like that conduct business like that. Can I trust them anymore More

Experience was great. Service team took care of my needs and advise me on parts needed. Again great experience. Service team took care of my needs and advise me on parts needed. Again great experience. More