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DeHaven Chevrolet - Service Center

Fort Wayne, IN

4.6
215 Reviews

215 Reviews of DeHaven Chevrolet - Service Center

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May 27, 2025

Horrible service. Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not More

by Mfrost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Everyone was courteous, work was performed well as usual. Been a great experience each time I’ve been there. More

by emerickgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Shirley was friendly and explained everything that was wrong with my car. It was fixed in good time. More

by trhrjones4019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Not happy with being told I had to replace a cooling fan at $1780.00 , plus charge over $180.00 for diagnostic. I had the cooling fan replace brand new for $400.00 by a personal friend mechanic only to fin More

by CHANDAKNEW27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mallory
May 20, 2025

The service dept is excellent and are always helpful in getting done what I need at the best price and the time. Thanks. More

by ronnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris & Malcolm
May 17, 2025

Great customer service, fast. Shuttle driver John is a delight to talk to. Lovely experience More

by malshaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Service is always very helpful and courteous. They are very professional and extremely knowledgeable about my vehicles. More

by jwine1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Service folks at DeHaven are awesome. Malcolm did a house call on a Saturday after he was off - I had to have my vehicle towed which he arranged that same day. We don't see that very of More

by ron.norton
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm (don't know last name) - He's awesome!
May 03, 2025

I felt deceived twice i was told certain things couldn't be done. VERBADUM, but yet it was done. I enquired about something, it was as if at that time, only 1 option, the next day I was told I had 3 opt More

by keepthefaithdp40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 03, 2025

Experience was great. Service team took care of my needs and advise me on parts needed. Again great experience. More

by coreyfreeman04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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