Jenny Fudge

Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!! caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!! More

by skpebbles Verified Customer Verified Customer

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Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department Excellent work! It's what I appreciate about the DeHaven Service Department More

by b.antrim Verified Customer Verified Customer

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They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and doub the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside. More

by Andrik Verified Customer Verified Customer

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Facility is very clean and provides coffee and donuts to customers. The service staff was friendly and very accommodating… Very happy with my experience at DeHaven Chevrolet. customers. The service staff was friendly and very accommodating… Very happy with my experience at DeHaven Chevrolet. More

by joggerman Verified Customer Verified Customer

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They were very helpful and convenient in working with me. Also Jenny Fudge did a amazing job helping me get all my car work looked at and figured out in a timely manner.They are honest and reliable and I woul Also Jenny Fudge did a amazing job helping me get all my car work looked at and figured out in a timely manner.They are honest and reliable and I would bring my Saturn aura xr back for all my needs. More

by adamthurber09 Verified Customer Verified Customer

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Shirley always does a great job for me. Explains issues I may have and let's me know of any possible future concerns with my car. Explains issues I may have and let's me know of any possible future concerns with my car. More

by nancy.schmidt11 Verified Customer Verified Customer

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I've been going to Dehaven for 24 years. I have never been disappointed. Shirley has always been on top of things and is very knowledgeable. I have never been disappointed. Shirley has always been on top of things and is very knowledgeable. More

by timandpam Verified Customer Verified Customer

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Overall pretty good, our vehicle has some uncommon issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I have needed to re-explain issues and cause every time I spoke to someone different. I also feel the dealership should talk to GM on our behalf, about our Issue rather than us needing to contact GM ourselves More

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Went in for a recall on my Traverse. I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we too I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we took advantage of her being home over the summer and ready for the fall.)I arrived, and upon check in was informed the part needed for the repair needed to be ordered and it would be 3 weeks before arrival. I explained my confusion as to why this wasn't done when I called for the recall repair to begin with, especially since the VIN was provided to confirm it was part of the recall. No explanation for the lack of awareness. I had rearranged my schedule and my daughter's commitments to drop of the vehicle and be without it for an afternoon. I got a call about 3 weeks later to schedule. I scheduled and asked how long the repair would take so we could plan appropriately. I was told "not even an hour, probaly like 30 min." My daughter brought in the vehicle planning to stay during the repair. Upon check in, she was told 2- 3 hrs. I then left work to pick her up. While en route home, I got a call saying the work was done. This was about 40 mins after her drop off. The individuals working were pleasant and professional but there is a serious lack of consideration for the time of the consumer. I suspect this is a lack of communication on their end, versus intentional. Nonetheless, I would not buy a vehicle from DeHaven or go for a repair except for those necessitated by a recall. More

by voellerc Verified Customer Verified Customer

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Jenny and Kylee are very good at what they do. Very informative, friendly and just good at what they do! Very informative, friendly and just good at what they do! More

by djzemmol Verified Customer Verified Customer

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