DeHaven Chevrolet - Service Center
Fort Wayne, IN
224 Reviews of DeHaven Chevrolet - Service Center
Friendly staff. However, accuracy is concerning. It took almost 2 hours for my oil change due to the fact that my vehicle was confused with another - that did not However, accuracy is concerning. It took almost 2 hours for my oil change due to the fact that my vehicle was confused with another - that did not have a driver waiting in the lounge. About halfway through my wait, I was presented the incorrect vehicle to checkout... In their defense, I almost accepted the vehicle as my own. But, I feel like that is where the number tags and calling customers by name would be useful. More
Shirley and Jenny were able to get my car in for unexpected service on very short notice and had it done quickly. I appreciate their professionalism as well as for going the extra mile to accommoda unexpected service on very short notice and had it done quickly. I appreciate their professionalism as well as for going the extra mile to accommodate my situation. More
We are happy with the prompt & courteous service that we receive for our commercial fleet receive for our commercial fleet More
Shirley had my car in and out of service quickly and under the estimated price. Very impressed; will be back and I definitely recommend DeHaven for both sales and service. under the estimated price. Very impressed; will be back and I definitely recommend DeHaven for both sales and service. More
Shirley is always so helpful! Her kind, polite manner is always appreciated! She clearly explains what needs to done on my vehicle every time. Her kind, polite manner is always appreciated! She clearly explains what needs to done on my vehicle every time. More
Great service and the advisors were fantastic! The work was done quickly and done right. The work was done quickly and done right. More
GREAT PEOPLE THERE SO NICE TO KNOW. I have been going there for years and have gotten my cars from Brandon for years he's the nicest man to work with. Brandon Kauffman is great. I have been going there for years and have gotten my cars from Brandon for years he's the nicest man to work with. Brandon Kauffman is great. More
Friendly, professional,and attentive stall. Always willing to put in the extra effort to answer any questions or concerns. Always willing to put in the extra effort to answer any questions or concerns. More
Service department is very good about explaining what service they recommend and describing each option customer can choose. We have never had a problem with the work they perform. service they recommend and describing each option customer can choose. We have never had a problem with the work they perform. More
Horrible service. Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not yet even been assigned to a Technician. Did not get our vehicle back for two days from drop off and engine light is still on. More