Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DeLacy Ford
Elma, NY
170 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs.
We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase.
Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles.
For more information, please visit our website, www.delacyford.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 170 reviews
June 15, 2026
Amazing Dealership great people working there always going the extra mile to make you feel like family going the extra mile to make you feel like family More
by cmambrino69
June 09, 2026
Always gets me in as soon as possible for maintenance and repair needs. Finishes work in an expeditious manner repair needs. Finishes work in an expeditious manner More
by dvdwgnr707
June 05, 2026
Very professional organization. Easy to work with and very fair price. I would highly recommend. Easy to work with and very fair price. I would highly recommend. More
by Jack
Employees Worked With
May 29, 2026
Leased a 2026 Ford bronco from DeLacy. dealership performed above expectations, process was fast and easy with no hassle. Highly recommended. dealership performed above expectations, process was fast and easy with no hassle. Highly recommended. More
by Buffalobones77
Employees Worked With
May 15, 2026
Great experience purchasing our new vehicle Thank you Ken and Delacy Ford dealer ,everything went went well and we drove home in our new vehicle highly recommended. and Delacy Ford dealer ,everything went went well and we drove home in our new vehicle highly recommended. More
by Angela Buscaglia Esquilin
Employees Worked With
May 13, 2026
My wife and I are pleased with your sales staff. Everything thing discussed came to fruition and we (to date) are happy with Maverick. Sincerely Rich Boxhorn Everything thing discussed came to fruition and we (to date) are happy with Maverick. Sincerely Rich Boxhorn More
by rboxhorn
Employees Worked With
May 08, 2026
Todd Slade was the best salesman I ever worked with. Also Delacy Ford has the best quickest service department I have ever worked with. Also Delacy Ford has the best quickest service department I have ever worked with. More
by Winning77
Employees Worked With
April 20, 2026
The service is incredible Todd is very helpful in finding the right vehicle for you along with great prices the right vehicle for you along with great prices More
by Robert donohue
Employees Worked With
April 18, 2026
Vickie B was excellent! No pressure, very easy to work with, extremely knowledgeable about my vehicle as well as the financing/leasing. A pleasure to work with start to fini No pressure, very easy to work with, extremely knowledgeable about my vehicle as well as the financing/leasing. A pleasure to work with start to finish. More
by lilkoz331
Employees Worked With
