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DeLacy Ford

Elma, NY

4.5
170 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 170 reviews

March 16, 2026

We were interested in trading our vehicles and Victoria made it an easy decision for us. She was very pleasant and comfortable to work with!! More

by Debbie27m
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2026

Gave me an okay deal, little flexibility on sales price. Would not price match extended warranty with another ford dealer for a third of the price. Originally no spare key but salesman Ryan was able to pro More

by CC
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Recommend Dealer
Yes
Employees Worked With
Wayne Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nasca
February 19, 2026

Everyone worked as a team and put my needs first. I felt very comfortable through the whole process of purchasing a vehicle and getting exactly what wanted. Keegan and his tesm are awesome!! More

by jonibaloni1
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Recommend Dealer
Yes
Employees Worked With
Keegan Conway and Don Wagonblott
February 18, 2026

Sales rep Russ was one of the only people at this dealership that went out of his way to take care of a past customer. He responded immediately and was very professional. He wasn’t even the one who s More

by Lafkodavidt
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Recommend Dealer
Yes
Employees Worked With
Sal Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ D'Hilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wagonblott
February 13, 2026

Todd did a great job finding the perfect vehicle for me! He was very professional, knowledgeable and efficient! Great experience. More

by michellemc111
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd Slade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Moscato
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2026

DeLacy Ford provided an excellent buying experience. Their staff is outstanding! I will definitely purchase my next vehicle from Mark Moscato, at DeLacy Ford! More

by Joe
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mark Moscato
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2026

Keenan and Don a great job with this transaction. I felt that had my best interest in mind. More

by Dshaw46
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Keenan Conway five stars
January 26, 2026

Been with delacy ford for many yes. They have been Awesome in what I want and need More

by officerjudy
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Recommend Dealer
Yes
Employees Worked With
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
January 12, 2026

Outstanding experience from start to finish. The staff was friendly, knowledgeable, and genuinely focused on making the process easy and stress-free. Everything was transparent, professional, an More

by Scott P
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Recommend Dealer
Yes
Employees Worked With
Ken Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

We recently purchased a 2025 Ford Maverick at Delacy Ford. Sal Khan was an AMAZING salesperson! We explained what we were looking for, what our budget was, and he went out of his way to make the deal h More

by amyrogers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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