DeLand Chrysler Jeep Dodge Ram

Came in looking for a truck and a GOOD deal. Tonight I’m leaving with both!! Javier and the owner Tolga gave me a heck of a deal on a new 1500 Laramie! I’m a chevrolet fan but this ram 1500 is something I r leaving with both!! Javier and the owner Tolga gave me a heck of a deal on a new 1500 Laramie! I’m a chevrolet fan but this ram 1500 is something I really look forward to owning! Happy Black Friday! 😂👍🏼 More

Bought another charger after mine was totaled. Thanks Javier and deland Chrysler for the help and guidance towards my new car. Thank you! -Amy R. Javier and deland Chrysler for the help and guidance towards my new car. Thank you! -Amy R. More

Good purchase price, poor business practices and service Bought a CPO 2016 Durango recently. It was priced well and we bought it for a good price. We got there late and they did have patience with us getting Bought a CPO 2016 Durango recently. It was priced well and we bought it for a good price. We got there late and they did have patience with us getting threw with the sale and everything. Following the purchase though as we were handed the keys we were told that the key fob did not work, the second one was with an employee that was on vacation, the rear weather mat was damaged, and the detailing was done poorly. We were told that we would have to come back to get the battery replaced, a better detail, and receive our second key fob. He also said that he would try to get the rear weather mat from the citadel that was on the lot if it had one. Two days later I returned, they replaced the battery, detailed the car, and told me that the second key fob was not available still. I left and went to the store and when i got back to the car I found that the key fob still did not work. I went back to the dealership to inform them and was told that they replaced the battery so I would have to come back again when service was open and they could quote me on a repair since i did not get the warranty and they already did what they stated they would do. I returned two days later and was told that the key fob was broken and would need a new one which service agreed to replace it for free. Auston then arrived and i asked him about my second key and i was told that i was pretty much out of luck with it since the other employee actually did not have it. I also asked about the weather mat and he said he looked and there was not one in the other Durango. I happened to notice that on there online listing for the durango it was pictured with the weather mat so when i mentioned that and showed him the picture he had no idea where it could be because he supposedly looked. After expressing my dissatisfaction he said he would see what he could do for the key fob. He came back and said that they would get me a new key. I asked the service guy if he could confirm that I am getting two new keys and he said yes, they we going to get me two new keys and program them for free. Great I thought. After waiting in the dealership for 6 hours I was handed my new keys and off i went. I got home and realized that I was given one new key and my original broken one. I called the service guy and he said yes they only programmed one and he was not sure why. Later Auston messaged me and asked if i got my second key and i explained how i received the new one that was already agreed to replace the broken one but then given back my old broken one. He continued to say that they gave me two keys and i would have to pay to replace the broken one since I did not get the warranty since i already got $2000 off the car. Ultimately it comes down to this, the dealership has some pretty poor business practices. For me, honesty goes a lot further than a couple hundred dollars that it would cost me to buy a rear weather mat and a key fob. It is very evident that he/ they were trying to beat around the bush and get away with not owning up to providing me with what i was supposed to receive. They were trying to justify not receiving those things with the reduced price we agreed on which makes no sense and also justifying the replacement key fob and keeping the old broken one as sufficient for receiving two key fobs, also makes no sense. I was satisfied with the price and service initially but it got worse and worse with the follow-up visits. I live 30-40 minutes away and had to go back there 3 times within a week because of this simple thing that they should have owned up to from the beginning. I honestly feel like they knew they did not have a second key fob and that one was broken from the beginning, why else would they not try to replace a couple dollar battery in the couple months they had the vehicle on the lot and when it went through their CPO inspection. Also the weather mat excuses seem pretty weak to me, who knows. I personally would not recommend them or pay for any service. More

Sales Austin took great care of me when my other sales associate left for vaction. My wife loves the car austin even showed us to work everything. Great fri Austin took great care of me when my other sales associate left for vaction. My wife loves the car austin even showed us to work everything. Great friendly dealership. Sending everyone their way! More

My husband Luis took me to buy a car. Javier found us the perfect Honda. Brandin in finance was quick and to the point. I am happy with my new car Thank you,!! perfect Honda. Brandin in finance was quick and to the point. I am happy with my new car Thank you,!! More

Excellent service. Very nice and knowledgeable person. Great customer service . Polite , team player. Exceeding customer expectations. Very friendly and easy to talk with. Nice. 👍👍.great Great customer service . Polite , team player. Exceeding customer expectations. Very friendly and easy to talk with. Nice. 👍👍.great More

Came in looking for a Ram 1500 Limited,! Javier took care of me and my needs to make sure the deal was perfect for me. I highly recommend this dealership! of me and my needs to make sure the deal was perfect for me. I highly recommend this dealership! More

Excellent Service Finally a pleasant experience buying a new car. Mark Grant ( Sales) helped me find the perfect 2020 Jeep Wrangler Unlimited. He went along on the test Finally a pleasant experience buying a new car. Mark Grant ( Sales) helped me find the perfect 2020 Jeep Wrangler Unlimited. He went along on the test drive and explained all the new and improved features which was really helpful. Would recommend and buy again! More

Javier was very knowledgeable about the products we were interested in. He was very helpful and treated us like family. This made the drive from out of town easy and a painless buying process. interested in. He was very helpful and treated us like family. This made the drive from out of town easy and a painless buying process. More

I went to dodge Chrysler to get me a new car and Ernie took care of us he was really nice and very patient with usHe explain everything I needed to be explain this was my first time buying a car from the took care of us he was really nice and very patient with usHe explain everything I needed to be explain this was my first time buying a car from the dealership they were very helpful I will recommend them He explain everything I needed to be explain this was my first time buying a car from the dealership they were very helpful I will recommend anybody to go there and get their new car More