DeLand Chrysler Jeep Dodge Ram - Service Center

Nash got all my repairs done promptly and even provided a loaner car for me while mine was in for repairs. The work they did was excellent and I would not hesitate to go back there again for my Jeeps service loaner car for me while mine was in for repairs. The work they did was excellent and I would not hesitate to go back there again for my Jeeps service. More

I brought my Gladiator in for an oil change. Nash checked me in and answered some questions. The oil change took longer than expected because there were only 2 techs there that day. He was very Nash checked me in and answered some questions. The oil change took longer than expected because there were only 2 techs there that day. He was very apologetic and gave me a discount and 2 $20 carwash gift certificates for my troubles. That is customer service! Thank you Nash! More

Second time having issues w/this dealer. Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, th Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, this is the only one I've had to give a very poor rating to, AGAIN! I call, make an apt listing what’s wrong, complete w/Eng codes. I am first at the door on the apt day, then sit, sit and sit only to have them tell me (after I've wasted a day’s work sitting there) "Oh.,, you'll have to come back, we couldn’t get to this or that, we had to order a part etc.". Then I'm told to "call them" and remind them to check and see if the part came in on the date, they say it would and am told "not yet" a couple of times. next they forget about it all together (have texts showing this the case) so now I’m VERY Frustrated as I call once again and suspiciously they say on Friday night, "Oh" it just came in an hour ago (two weeks after it was supposed to be there.) My old dealerships would normally after such a delay and "forgetfulness" slot me for a date where I could be first in, get it done while waiting and get out asap so I don’t miss more work BUT NOT THIS dealer. They just say drop it off and we'll try and get to it. I've been a Mopar guy most of my life but living here has the wife and I looking at other brands with a solid shop we can count on to fix the issues w/out a major ordeal taking place. I guess if you xxxxx about crap service (Last issue where they wanted to keep my truck for two weeks while waiting on the part..., like anyone can afford no work truck that long) This used to be a good dealership and was very reliable and quick w/excellent customer service but man o man I either keep getting the "newbie" trainees or they just don’t care anymore with the shortage of vehicle’s. Which in the long run will end and a coming economy crash will have them back to providing “good service” and normal pricing after losing good customers. BEWARE local Mopar buyers that if you buy from them you may not be digging the quality of service, I sure don’t. My Service reps name is Nash by the way, maybe don’t get him??? Good luck! More

Good place to buy a car recommend people buying a car at this dealership very nice people here this dealership very nice people here More

Took Truck in for an alert and still ain’t fixed Call back to let them know that it wasn’t fixed and kept getting switched from person to person to person back to let them know that it wasn’t fixed and kept getting switched from person to person to person More

Thank you Alex for all your help! ! ❣️ I will defiantly be back to see you ! ❣️ I will defiantly be back to see you More

Chad and Alexander helped us walk out with a brand new Dodge Ram! Thank you both for making this happen! You both have been extremely patient and understanding. Dodge Ram! Thank you both for making this happen! You both have been extremely patient and understanding. More

Excellent experience when purchasing and installing new running boards on my new truck. Beautiful dealership as well, extremely high end. running boards on my new truck. Beautiful dealership as well, extremely high end. More

I'm always treated as were I a VIP. I'm always satisfied with the service. I'm always satisfied with the service. More

Our Jeep, still under warranty has always had an issue with the steering. Jeep has a service bulletin s out the issue. We brought it in to be fixed. The service rep said it was the lift we had put on. I e with the steering. Jeep has a service bulletin s out the issue. We brought it in to be fixed. The service rep said it was the lift we had put on. I explained it had the problem even before the lift and that there was a service bulletin about the problem. He was adamant that it was the lift that was the problem. I told them to go ahead and do the service. They charged us $1700+ They replaced the Pittman arm because the said it was seized (it wasn't). They cut the wiring to to lights behind our wheels. The service bulletin gave the 1.9 hours to do the repair. We got charged $940 labor. When they finished the work we asked them to ask Chrysler to pay under warranty. The service manager told us that we had voided the warranty by installing a lift. No one said a word about that until then. More