DeLand Chrysler Jeep Dodge Ram - Service Center

Super service experience I would recommend Hurley dodge to anyone. They fixed my van the first time for a recall. Love the dealership and service department. Vanessa wa I would recommend Hurley dodge to anyone. They fixed my van the first time for a recall. Love the dealership and service department. Vanessa was great More

Made un necessary repairs We took the van in for AC work. They put in a new compressor. That didn't fix it. Then they put in some type of fuse. That didn't fix it. Then th We took the van in for AC work. They put in a new compressor. That didn't fix it. Then they put in some type of fuse. That didn't fix it. Then they finally found a wire that needed repair. They charged us for the compressor and the other part...but did give a $75.00 credit. So we paid for two parts that we didn't need. We asked for a refund, but they refused so we have to deal with this via Chrysler and our charge card company. More

clarity Marc is a good service writer, clear on his instructions and thorough in explanations . Careful with customer's time frames also when unexpected delay Marc is a good service writer, clear on his instructions and thorough in explanations . Careful with customer's time frames also when unexpected delays occur due to shortage of parts. More

My recall I took my car for a recall and they where excelent. It actually had 3 recalls. Marc new it was going to take a while so he offered me a ride home and I took my car for a recall and they where excelent. It actually had 3 recalls. Marc new it was going to take a while so he offered me a ride home and when it was ready he gave me a call and offered me a ride back to the dealer. More

Service at it's best I went to Hurley for service on my truck and was treated like an old friend. Marc Anderson and Richard Dudley, who work in service, were friendly and I went to Hurley for service on my truck and was treated like an old friend. Marc Anderson and Richard Dudley, who work in service, were friendly and professional. Every issue I had with my truck was addressed, and a estimate of the cost was given prior to the work being done. I should tell you that my truck, a 2004 Dodge Ram 1500, 4x4 Quad Cab SLT, was purchased used at a car lot in Orlando. It had issues ! Blake Hornung was given the work order and I was offered a ride home or wait in the lounge. While waiting, I browsed in the parts department. WOW ! I met Kirsten Miller, who works the counter. I saw a few accessories I liked and she was very helpful. Her smile alone, made me a happy shopper. The issues on my truck were repaired by Blake and I was soon on my way. Thanks go to the entire staff at Hurley. They were great ! You can be sure I'll return for my next service. More

Lousy Service Department The buying process was good but when we went back in for service it went downhill fast. Today I went in to have my oil changed at their "Quick Oil Cha The buying process was good but when we went back in for service it went downhill fast. Today I went in to have my oil changed at their "Quick Oil Change Lane". First off no one even came out to the lane to see what I needed. I had to go inside and wait for someone to acknowledge I was there. Then I was told there would be a 2 1?2 to 3 hour wait to get my quick oil change. I left . AS I had a coupon from Dodge for an oil change I went to another Dodge dealer, Fields Dodge. I was greeted in the service lane immediately, written up, had my oil changed, with tire rotation and wash, and was back on the road in 35 minutes. You can bet I won't be going back to Hurley. More

i got a new used car today! I brought my jeep in for repairs and spotted a town and country car. Gina Priest came over to me. I had no plans on buying a car today, after a littl I brought my jeep in for repairs and spotted a town and country car. Gina Priest came over to me. I had no plans on buying a car today, after a little while she managed to get me to buy one. Gina was very friendly and helpful, no pressure, no haggle . The thing I hate most is the loan people, but Gina spared me as much as possible from having to deal with them.. All in all it turned out to be a pleasant ,thanks to Gina and a very nice loan lady. More

extremely dissatisfied took all my work elsewhere I arrived at the dealership with my 2005 Chrysler 300 running perfectly fine was coming in for preventive maintenance to be done. I ended up being se I arrived at the dealership with my 2005 Chrysler 300 running perfectly fine was coming in for preventive maintenance to be done. I ended up being sent home in my vehicle barely running.I called the dealership and notified dave as soon as I felt the car running badly. I then brought the vehicle back the following day to have repairs done and to fix the issue they created while having my car to do a recall repair I was then told by the gentleman named Dave that I would have to leave my vehicle overnight in order for them to have time to look at it because they had other customers at the time the day before I spent $558 and was a customer before any of the other people the following day my vehicle was given to me running improperly I feel that my vehicle being fixed should have been first priority because the issue occurred from your company's improper job therefore I ended up taking my vehicle elsewhere and having 1800 dollars worth of maintenance done to it and will not ever go to the deland Chrysler dealerships for further business More

this place is scamming people i brought my 2012 ram for an oil change which took over two hours. Then the service girl tells me I need a new fuel cap for 30$ I said no thank you. t i brought my 2012 ram for an oil change which took over two hours. Then the service girl tells me I need a new fuel cap for 30$ I said no thank you. the following day I go to put fuel in my truck and its rejecting the fuel. So I look into it and find that my fuel vent line might be clogged. The next day after work I decide to get under my truck and blow out the vent line. It wasn't clearing so I followed the vent line to the gas tank and sure enough I see a pair of vice grips pinching the VENT line. Now how would that all of a sudden get there? I know the tech John clamped them on so I would have to come back and have him install a new fuel cap that I really didn't need. I just wonder how many other people they do this to? I would stay far away from this dealership and especially theyre service dept. More

I purchased my vehicle, in 2008. It is a Jeep Liberty. When I bought my Jeep, I was shown several vehicles that would suit my needs. Because of the great treatment I received, I continue to go to Hurley When I bought my Jeep, I was shown several vehicles that would suit my needs. Because of the great treatment I received, I continue to go to Hurleys, for all my maintenance. It was nice to deal with people who understood me, a single senior woman. I have and will continue to recommend this dealership to others. If I was in need of another vehicle for myself, I would go straight to Hurleys. More