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DeLand Nissan
DeLand, FL
1,404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,404 Reviews of DeLand Nissan
June 29, 2019
scheduled service not performed. Loaner car not available. The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the mome The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is finished with service writer. Unable to schedule the service I was supposed to of been repaired to Service schedule appointments to go. The service that was scheduled was not performed. Issue Needed parts And the other she was never addressed. I was told they would do it when I brought it back for the third time.. Someone from service called but I was on able to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is the initial service writer. Unable to reschedule the service that should’ve been repaired two scheduled services prior. The service person I spoke with Saturday morning was useless and unprofessional. I do not remember his name. He was blaming it on the person that was not present, all the papers are locked in her drawer and I cannot get to them. Not happy with the situation. This is very unfortunate, the owner of Deland Nissan has always been very helpful to me and my family with this purchase and with Service Department. More
by AMBER/tony
Verified CustomerEmployees Worked With
I do not know the name of the mail and Service on Saturday the 29th that spoke with me that would not assist. , Jennifer Stolen
June 27, 2019
Inform not preach I appreciate being informed of what I may need, even told I was behind on my maintenance which I didn’t realize but I did not appreciate being scolded I appreciate being informed of what I may need, even told I was behind on my maintenance which I didn’t realize but I did not appreciate being scolded like a child about it, I felt uncomfortable. More
by LADYVOYAGERNCC
Employees Worked With
Brenda Friesen
June 27, 2019
Great job Loved front desk person and advisor. They were pleasant and made it a great experience. In the past I had a bad experience in service department but i Loved front desk person and advisor. They were pleasant and made it a great experience. In the past I had a bad experience in service department but it seems like a great team now. More
by PATRIOTS-54
Employees Worked With
Gary Coleman
June 27, 2019
Very professional Great service very professional all the employee are very friendly. Outstanding from everyone. No pressure to purchase the car. Mr. John is very profe Great service very professional all the employee are very friendly. Outstanding from everyone. No pressure to purchase the car. Mr. John is very professional very friendly and very knowledgeable. More
by Jose_33732
Employees Worked With
Kurt Dye, PJ Polanco, John Powell
June 26, 2019
Always pleasant Always a pleasure at DeLand Nissan. From making the appointment over the phone to car drop off to pick up. Everyone is so nice and informative. Always a pleasure at DeLand Nissan. From making the appointment over the phone to car drop off to pick up. Everyone is so nice and informative. More
by RICAN7578
Employees Worked With
Chase Wiese, Jennifer Stolen, Aki Shulok
June 26, 2019
Service I got an oil change and tire rotation. In and out in an hour. Staff was knowledgeable and didn’t try to sell me anything I didn’t need. Seemed prett I got an oil change and tire rotation. In and out in an hour. Staff was knowledgeable and didn’t try to sell me anything I didn’t need. Seemed pretty honest. More
by Dan G
Employees Worked With
Smart and right on point. , Aki Shulok
June 26, 2019
Awesome Service What a pleasure to find such an honest and wonderful dealership. The service department is very professional, courteous and knowledgeable. You are kep What a pleasure to find such an honest and wonderful dealership. The service department is very professional, courteous and knowledgeable. You are kept informed as to the progress of work being completed and any cost that may be involved. You are treated like you are important. They are the perfect example of how a customer should be treated. I highly recommend DeLand Nissan for your vehicle needs. More
by Ginger
Employees Worked With
Gabe, mechanic who worked on my car., Ralph Moreno
June 26, 2019
Service great! Office staff were enjoying their jobs. Good positive attitude. Service department never ceases to amaze me. They got me my veterans discount! great! Office staff were enjoying their jobs. Good positive attitude. Service department never ceases to amaze me. They got me my veterans discount! Service is a 99 good out of 100 positive feeling about the service departmnt More
by Timothy.Al
Employees Worked With
Cameron Ward, Brenda Friesen, Ralph Moreno
June 26, 2019
Oil change, car service maintenance Service technician , Jennifer Stolen is excellent! She is Knowledgeable, professional, congenial and Always goes the extra mile. She is an asset to y Service technician , Jennifer Stolen is excellent! She is Knowledgeable, professional, congenial and Always goes the extra mile. She is an asset to your company and dealership. She has great leadership qualities. More
by KDOOLEY132
Employees Worked With
Jennifer Stolen
June 25, 2019
Good experience We have bought 2 other trucks at this dealer ship always good experience here would recommend this dealer to others have a good day by We have bought 2 other trucks at this dealer ship always good experience here would recommend this dealer to others have a good day by More
by Dude your ugly
Employees Worked With
Kory Gaeta, Chase Wiese, Gary Coleman
