DeMontrond Dodge Chrysler Jeep RAM

DO NOT BUY FROM THEM - If I could give zero stars I absolutely would. I bought a 2019 Hyundai Sonata Hybrid from them DEMONTROND PRE-OWNED CONROE in May 2025. Per the pre-owned sales staff, the car had absolutely would. I bought a 2019 Hyundai Sonata Hybrid from them DEMONTROND PRE-OWNED CONROE in May 2025. Per the pre-owned sales staff, the car had been mechanically vetted and had regular service records. One week later, I had a mechanical breakdown on the highway. I was upset, pulled over and called the dealership. I thought no company is going to be ok with something they sold breaking down within the week it was purchased. The sales rep told me in so many words "call your insurance" "You bought it as is" "Its not our problem." I towed it to Hyundai in Conroe because Hyundai in Humble didn't take my extended warranty. They have been so kind. The verdict, the oil had not been changed as told by Demontrond. The car needed a missing skid plate as well a knock sensor which was causing the initial fault code. The knock sensor had to be replaced twice because something was causing it to constantly fail. Since the car has been in and out of the shop for various issues such as EGR Valve, gasket, wheel speed sensors etc. Now it is sending a code for "total engine failure." ALL less than a year after buying the car. I've driven Hyundai of Conroe rental cars more than I've driven the car I'm paying for, as they have been so kind to let me do. Demontrond of Conroe is by far the worst car buying experience I have ever had. It was the newest car I've ever been financially able to buy and yet the worst car. Right now Hyundai is checking to see what can be done. My loans Gap and my extended warranty, I was responsible enough to purchase, only covers collision and acts of God. It will not cover mechanical failure, due to the dealer selling me a lemon. More

I’ve serviced my Chrysler minivan 3 times, best service, professional quality, very competitive prices. Colt, Chris, Cloe, Donna are all great. professional quality, very competitive prices. Colt, Chris, Cloe, Donna are all great. More

The service advisor Rhonda is the best! She keeps you informed and keeps the costs down whenever possible. She keeps you informed and keeps the costs down whenever possible. More

Beware I had the worst car buying experience possible. They owe me a refund for a cancelled warranty and after weeks of calls and emails it finally gets sent to my lender. The funds from Demondtrond we They owe me a refund for a cancelled warranty and after weeks of calls and emails it finally gets sent to my lender. The funds from Demondtrond were insufficient so the check bounces and I get charged! Good luck trying to get in touch with accounting. More

Bought a can over the weekend from KC. It was the easiest car buying experience I have ever dealt with. In and out in 2 hours. 10/10 would recommend! It was the easiest car buying experience I have ever dealt with. In and out in 2 hours. 10/10 would recommend! More

Bought a truck last month. Don't know how many times I heard the words " clean carfax". I never was shown a carfax. Fast forward, I'm finding damage to the truck, along with bo Don't know how many times I heard the words " clean carfax". I never was shown a carfax. Fast forward, I'm finding damage to the truck, along with body, paintwork. Called my salesman and was told " want you to be happy, gonna take care of you, bring it in I'll get my boss in on it and we will make it right". Went in today and met with my salesman. " pull the truck up over there, be with you in a min". Stood next to my truck in the hot sun and watched my salesman come and go for 45 minutes. Got tired of waiting and went in. Salesman nowhere to be found. Needless to say I am not happy. Taken for a ride by this dealership. I traded in a truck that did in fact have a clean carfax, now I don't know what I have, and Demontrond could care less. More

Long wait time for just an oil change. I tried to book an appointment on, nothing for s month and a half. So I with no appointment and got checked in at 7:15 am, checked out at cashier at I tried to book an appointment on, nothing for s month and a half. So I with no appointment and got checked in at 7:15 am, checked out at cashier at 12:45 pm. 5 1/2 hours for a stupid oil change. Unbelievable. More

Took my car in Oct and kept till Jan … pulled out of dealership and problems… don’t fall for give you my personal number as that doesn’t count nor the work we did was another problem when you’ve been sa dealership and problems… don’t fall for give you my personal number as that doesn’t count nor the work we did was another problem when you’ve been saying the transmission is making noises … so they kept and waited on other parts without fixing the beginning problem…. They may give you a loaner but can’t take on toll roads or out of state???! Sister had a life threatening illness and could not get to out of state hospital ! I’m painting a big Lemon on my auto … Honk when you see this Jeep!!!! More

I feel robbed by this establishment,went it bought mudflaps 90$ had them put on at this establishment total was right at 188$ labor was more the part,for 8 screws to be put in..terrible Place to frequ mudflaps 90$ had them put on at this establishment total was right at 188$ labor was more the part,for 8 screws to be put in..terrible Place to frequent for anything.. More

As a previous Toyota owner for 12 years, I never had to wait long for oil change, etc. I’ve been driving a ram truck for four years now. Each and every time I’ve been to demontrond dealership for any ser wait long for oil change, etc. I’ve been driving a ram truck for four years now. Each and every time I’ve been to demontrond dealership for any service the wait time has been unbelievably along. This is with an appointment. I had an appointment on Monday this week at two pm. When I arrived, was told the wait would be about 3 hours!! Was told appointments aren’t necessary and if I came back today at 2:15 pm, the wait would be around 45 minutes. Got there today, about 2:10, was told the wait would be an hour and a half. It was suggested that I call in the morning on Wednesday to see how backed up they were! The people that work there seem to be okay, it’s just the terrible management of the place that I have a problem with. It’s like people have nothing better to do than sit in the extremely cramped waiting area for hours on end. It’s very common for people to take off work to service their vehicles. I’m truly appalled at the way the service department is run at demontrond in conroe. More