Back

DeMontrond Mazda

Webster, TX

3.8
1,123 Reviews

20233 Gulf Fwy

Webster, TX

77598

Directions

By Type

1,123 Reviews of DeMontrond Mazda

June 28, 2021

Friendly, Attentive, Organized, Loyal, Excellent Customer Service, Clean, Car Availability More

by Gissel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg, Mario Torres
Jun 29, 2021 -

DeMontrond Mazda responded

Gissel, thank you so much sharing such kind feedback with us! We sincerely appreciate your business and do look forward to assisting you with any of your future automotive needs.

June 25, 2021

Great experience meeting with Allan Cihlar, very professional and patient. Extremely knowledgeable answering all of my questions. Definitely look forward to working with him again! More

by Momlife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Cihlar
Jun 26, 2021 -

DeMontrond Mazda responded

We sincerely appreciate your positive review, Momlife! We are glad to hear that you were pleased with the service you received from Allan and we certainly look forward to serving you again, for any of your future automotive needs.

June 25, 2021

Great experience, family oriented, and great customer care!!! I went in looking to price a SUV after going to a couple of dealership’s around. Right away Allan cihlar approach my family and myself outsid More

by Jorge M. Valtierra Jr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy, Allan Cihlar
Jun 26, 2021 -

DeMontrond Mazda responded

Jorge, thank you so much for recognizing your experience at DeMontrond Mazda. It's wonderful know that Allan and our team were so helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business!

June 25, 2021

If I could give this dealership a zero star I would! Absolutely the worst dealership I have Ever been to! We made a deal on a car I turned my car in at another dealership due to my lease being almost More

by robin_odonnell21
Customer Service
Recommend Dealer
No
Employees Worked With
Marco Chacon, Allan Cihlar, KR Regmi
Jun 25, 2021 -

DeMontrond Mazda responded

Robin, thank you for the feedback! We would like to assure you that we never intend to do anything to upset our customers. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. We would like to send your feedback to our upper management team for their immediate review. At your earliest convenience, please send your best contact information to: customerexperience@4040group.com. Thank you again!

Jun 25, 2021 -

robin_odonnell21 responded

Information sent

June 24, 2021

Sales Associate was friendly, helpful and patient. I appreciated that I was not pressured to buy. It took away the fear of buying a new car. More

by Thankful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
May 31, 2021

Excellent service, perfect car! The service I received was fantastic, they really helped me find the best Mazda for me. I reccomend this place 100% More

by Alexissedehwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
May 31, 2021 -

DeMontrond Mazda responded

Thank you so much for the kind words and recommendation, Alexissedehwilliams! And Congratulations on your new Mazda! Please don't hesitate to reach out with any additional questions - we are here for you!

May 24, 2021

Chris helped us get a new CX30 explained everything about all the tech and specs and made our buying experience perfect! Thanks so much for the new car! More

by Brand2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell, Mario Torres
May 25, 2021 -

DeMontrond Mazda responded

Brand2, thank you for your five-star review! I am glad to hear Chris could provide you with a quick and efficient car buying experience. We hope to see you again soon!

May 21, 2021

I purchased a Mazda5 from here that was used. Our sales man was great and we were told it was in excellent condition. IT WAS NOT!! Within 60 days of having the van the driver side axel shaft had to be repl More

by trodriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Froisy
May 22, 2021 -

DeMontrond Mazda responded

Thank you for the feedback, trodriguez. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper management team for their review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into your most recent visit to our dealership?

May 21, 2021

Christopher, AK, and Oscar were all super helpful during my process of buying a new car. I would definitely go back and buy a car from the DeMontrond dealership! More

by Emma MacInnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Villarreal , Christopher Danzell, AK Khalil
May 21, 2021 -

DeMontrond Mazda responded

We are happy to hear that Christopher, AK, and Oscar were there to provide you with a five-star sales experience, Emma Maclnnes! We certainly do look forward to assisting you with all your automotive needs! Thank you for your feedback, and congratulations on your new vehicle!

May 19, 2021

Very fiendly folks. Josue was helpful throughout the buying process, and kept me informed of what stock the dealer had. I was looking for a specific trim what generally wasn't in stock, and he emailed m More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
May 20, 2021 -

DeMontrond Mazda responded

Thank you for taking the time to write about your experience, Christopher! It is great to know that Josue was able to provide you with a knowledgeable sales experience. Please feel free to call or stop by if there is anything else we can do to help you.

...
10
...