DeMontrond Mazda

Mirza and the team at DeMontrond treated me well. As honest and direct as any dealer experience could be. I got what I was looking for. I would highly recommend them. honest and direct as any dealer experience could be. I got what I was looking for. I would highly recommend them. More

Marco was fair and professional throughout the entire process. Honest to his word, I will recommend him to everyone I know and return for future purchases. process. Honest to his word, I will recommend him to everyone I know and return for future purchases. More

No hassle, quick and friendly service - they did a great job of not wasting my time. AK reads a situation very well as soon as we walked in he knew what was up. Mo was super quick , friendly and efficient job of not wasting my time. AK reads a situation very well as soon as we walked in he knew what was up. Mo was super quick , friendly and efficient. More

We had the best experience at DeMontrond!! AK, the sales manager, handled our service to get the blackout package. It was seamless and done in less time than they quoted. LOVE, LOVE, LOVE! Our salesperson M manager, handled our service to get the blackout package. It was seamless and done in less time than they quoted. LOVE, LOVE, LOVE! Our salesperson Mizra Beg was amazing. The whole experience with DeMontrond Mazda was 10 out of 10 hands down! Will 100% be back. THANK YOU! More

I bought a used car "as is" from DeMontrond Mazda, thinking the many positive reviews were an indication of its integrity. Just 10 days after my purchase, the check engine light came on. There were thinking the many positive reviews were an indication of its integrity. Just 10 days after my purchase, the check engine light came on. There were major engine problems that cost almost half of what I had just paid to buy the car! The sales manager claimed they did not know about the problems and hide them from me when I bought the car. All of the people I spoke to at DeMontrond Mazda said that cars just break sometimes. Coincidental timing? Could they have not known about such extensive problems? My mechanic doesn’t think so. You can decide if doing business with them is worth the risk to you. As for me, this costly lesson has taught me to never do business with DeMontrond Mazda again. The only person who seemed to care about our situation at all was the general manager, Kelly Stewart, but in the end even he did not do what he said he would do, and he stopped returning my calls and emails. The sales director Ahmad Khalil was particularly uncaring. More

Chris and the rest of the team at Demontrond Mazda took pride in making the new car buying experience the way it should be... relaxed, professional and welcoming. From the first email with Chris, I knew he pride in making the new car buying experience the way it should be... relaxed, professional and welcoming. From the first email with Chris, I knew he was a straight shooter. Chris never put up any roadblocks, he just listened and provided solutions with no “hard sell”. Chris was a professional at the dealership throughout the whole process, but it was during the delivery process when he was taking me through the CX-5’s options that his passion really showed. Here’s a guy that’s gone through this whole delivery process day in and day out who looked as genuinely excited as someone like me who was seeing it all for the first time. For financing I worked with Karim, who was another true professional but also one of the most laidback finance guys I’ve ever worked with. There was no rush, he answered every question... no “hard sell” here either, just open conversation. I love the CX-5, but I could’ve got one anywhere. I got mine from Demontrond because of the people here. More

Josue is passionate about Mazda and got me into my second Mazda vehicle. Everyone at this dealership was patient and humble. Great experience!! Thanks y’all!!! Mazda vehicle. Everyone at this dealership was patient and humble. Great experience!! Thanks y’all!!! More

This was not a good experience. I found a preowned vehicle from our company’s benefits hub website. I test drove the vehicle, the car fax was clean, the vehicle looked nice and seemed to run fairly we vehicle from our company’s benefits hub website. I test drove the vehicle, the car fax was clean, the vehicle looked nice and seemed to run fairly well so I purchased the crossover SUV. The financing was done through my own bank. I also did a trade in. The issue comes the next day because I noticed the car swaying while driving and I wasn’t moving the steering wheel. I took the car the next day to my local dealership for a diagnostic and long story short there were critical things wrong with the car that made it unsafe. I call Demontrond Mazda back and forwarded the diagnostic the local dealership performed to show multiple things wrong with the car that totaled over $3k worth of work. I was told that Demontrond Mazda wouldn’t be able to do anything about that and that Texas doesn’t have a Lemon law. I asked how can I can my trade in back as I didn’t want to drive an unsafe car and was told I would receive a call from the manager but that never happened either. My next steps is to talk to corporate and then legal if need be. Very unprofessional and would not recommend or use them again. More

Very simple dealership. Place was clean and the sales folks were very polite. We were met by Alan Cihlar who did a fine job for us! He wasn't high pressure and knew every different model we asked quest folks were very polite. We were met by Alan Cihlar who did a fine job for us! He wasn't high pressure and knew every different model we asked questions about. Every time I followed up with a question after our initial visit, he answered the question and didn't "hound" us into coming back to the dealership. Once we were there to "fish or cut bait" we went back and forth until we met at a fair price. Allan wasn't involved in most of that (their manager was) but either way we didn't feel forced to make a deal that day. In the end I think everybody was happy and thus far, after a couple months I can tell you the CX-5 we bought far exceeds your expectations! I highly recommend their dealership and ever more recommend a Mazda product! More

I had a great experience at Demontrond. I never felt pressured. Everyone was laid back and kind. Easy in and out. I didn’t feel like my time was wasted. pressured. Everyone was laid back and kind. Easy in and out. I didn’t feel like my time was wasted. More