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DeMontrond Mazda

Webster, TX

3.9
1,121 Reviews

20233 Gulf Fwy

Webster, TX

77598

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1,121 Reviews of DeMontrond Mazda

October 12, 2020

Horrible service! Rude, arrogant and mean individual. I would never work with a person like him. Be careful!!!! Work with someone else if you can. I would share some texts he sent me, but I rather not g More

by lescobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Danzell
Oct 13, 2020 -

DeMontrond Mazda responded

lescobar, our dealership’s goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience by sending your contact information to: customerexperience@4040group.com. We look forward to hearing back from you!

October 07, 2020

Dealership itself it a bit dated, needs to be updated. Service was good, salesman Mirza Beg was very friendly, relaxed and did not apply unnecessary pressure. Made buying process very easy. Finance manage More

by sssvparikh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg, Karim Elsahban
Oct 07, 2020 -

DeMontrond Mazda responded

We sincerely appreciate your feedback, sssvparikh! Thank you kindly for the positive feedback and recognition of our team members. Your business is highly valued and we certainly look forward to working with you again soon!

October 01, 2020

Josue was exceptional! He walked us through everything from explaining the differences in packages to allowing us to see several models. Our needs and wants were met no questions asked. Very cool gentlema More

by Destiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
Oct 01, 2020 -

DeMontrond Mazda responded

Wow! Thank you so much for this awesome review and for the recognition of Josue! We strive to deliver excellent customer service to each and every one of our guests and we could not be happier reading about your experience. Please do let us know if you have any additional questions, we are here to help!

September 26, 2020

DeMontrond Mazda customer service exceeded my expectations. My salesman was Josue Montoya. He was transparent and patient with all my questions. He took.the time to show me all the bells and beep More

by mhmartinez50
Recommend Dealer
Yes
Employees Worked With
Josue Montoya, Mario Torres
Sep 26, 2020 -

DeMontrond Mazda responded

Congratulations on your new CX-5, mhmartinez50! We truly vale your business and continued loyalty to our dealership. Please let us know if you have any additional questions on your new ride, we will be more than happy to lend a hand.

September 22, 2020

A dealership that has time to address each question and concern of the buyer! Josue was respectful, knowledgeable, and honest! I would buy here again! More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Saldivar, Josue Montoya, Mario Torres
Sep 23, 2020 -

DeMontrond Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone, Vanessa! We believe in attentive and professional customer service and we're glad that Josue made such a great impression on you. Congratulations on your new vehicle!

Sep 23, 2020 -

Vanessa responded

Thank you! My CX-5 got 35 mpg on the way home to Arkansas! I love it!

Sep 24, 2020 -

DeMontrond Mazda responded

Awesome!! We hope you absolutely love your new ride.

September 22, 2020

I really enjoyed my customer service experience at DeMontrond Mazda. Chris was very helpful, straightforward, and made sure to take care of me and the car so that it was ready to be driven off the lot More

by nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell, AK Khalil
Sep 22, 2020 -

DeMontrond Mazda responded

Thank you for taking the time to share with us, Nate! The goal of the DeMontrond team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future automotive needs!

September 20, 2020

Excellent customer service. Knowledge staff. Salesman Jusue Montoya was 5 star! We purchased a CX9 and were trained before leaving in usage of all the car’s features. Easy buying experience. More

by ssgrindol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
Sep 20, 2020 -

DeMontrond Mazda responded

We appreciate your review and five-star rating! We are glad to hear that you were pleased with the service you received from Jusue and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new vehicle!

September 14, 2020

KR is very efficient and easy to work with. apparently there were only 3 Mazda3’s in the state of Tx matching my specifications and he found one and had it driven down from 100 miles away all in the same More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KR Regmi
Sep 15, 2020 -

DeMontrond Mazda responded

Your great feedback truly made our day, Aimee! We work incredibly hard to exemplify our commitment to customer care and we are so glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your new Mazda for many years to come.

September 12, 2020

Mirza Beg helped us today buy a new CX3. He was ready to help and very attentive to us! We really appreciated and made our car buying experience a lot less painful! More

by d.hymas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
Sep 13, 2020 -

DeMontrond Mazda responded

Your positive feedback means so much to our team. We look forward to assisting you with all your automotive needs in the future. Congratulations on your new vehicle!

September 07, 2020

Josue at DeMontrond was very patient and knowledgeable. He eased a lot of my anxieties as this was my first time buying a car. He was never pushy and made this a wonderful experience. More

by alejandrardz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
Sep 08, 2020 -

DeMontrond Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone, alejandrardz! We believe in attentive and professional customer service and we're glad that Josue made such a great impression on you. Congratulations on your new ride! Please let us know if you have any additional questions, we will be glad to help.

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