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DeMontrond Mazda

Webster, TX

3.8
1,123 Reviews

20233 Gulf Fwy

Webster, TX

77598

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1,123 Reviews of DeMontrond Mazda

June 17, 2020

josue was great! excellent follow thru from beginning to end. will definitely another buy another car with him! also manager ahmed was great to work with. very courteous. More

by gabriel.lee
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
Jun 17, 2020 -

DeMontrond Mazda responded

gabriel.lee, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Josue and Ahmed's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new vehicle!

June 14, 2020

Buyer Beware BUYER BEWARE! Today my husband and I went in to buy one of the two 2020 Mazda 6 Signature's they advertise as having on the lot. When we arrived we we More

by SharonD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AK Khalil, Mirza Beg
Jun 15, 2020 -

DeMontrond Mazda responded

Thank you for the feedback, Sharon. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper management team for their immediate review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into your most recent visit to our dealership? We look forward to hearing back from you!

June 10, 2020

Kenny was extended helpful during it vehicle purchase! He found us the perfect car for our budget and needs! We will definitely be contacting Kenny for our future purchases! More

by Devbrown918
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
Jun 11, 2020 -

DeMontrond Mazda responded

We are absolutely thrilled to read about your experience at our dealership, Devbrown918. Congratulations on your new ride! Please let us know if you have any additional questions and THANK YOU for your business.

May 31, 2020

Josue and team were great Josue was amazing! He was very knowledgable about the CX-5 and was able to answer all of the questions that I had. It was my first time buying a car a More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil, Josue Montoya
Jun 01, 2020 -

DeMontrond Mazda responded

We appreciate your review and recommendation, Cassie! We are glad to read that you were pleased with the service you received from Josue and we certainly look forward to serving you again, for any future automotive needs. Congratulations on your new CX-5!!

May 30, 2020

Very happy with my purchase and service I received. It was practically seamless. I would highly recommend to anyone interested in a new or used car. More

by Lybarra118
Recommend Dealer
Yes
Employees Worked With
Chris in Service (porter) was a sweetheart and very helpful., Juan Tapia, John Warner
Jun 01, 2020 -

DeMontrond Mazda responded

Thank you, Lybarra118! We love hearing from happy customers. We also know that buying a car is an important decision, and it's awesome to know that our team assisted you in such an efficient manner. Congratulations on your new vehicle! Please feel free to contact us if you have any additional questions.

May 30, 2020

They’re very nice and helped me pick the right car. Josue in particular was very helpful and didn’t push any additional packages and was very straight forward and knowledgeable. More

by gr1897
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell, Josue Montoya
Jun 01, 2020 -

DeMontrond Mazda responded

gr1897, thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

May 27, 2020

Great Experience Allan was very professional and patient, not pushy or overbearing (even during the pandemic). He was able to answer all our questions or made sure he More

by MDS77059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil, Allan Cihlar
May 27, 2020 -

DeMontrond Mazda responded

We love hearing from our customers, MDS77059! Thank you so much for taking the time to provide some awesome feedback. Please let us know if you need any further automotive assistance, we are here to help!

May 24, 2020

I had a wonderful experience. Our salesman, Miriam Beg, was very patient and knowledgeable. I never felt pressured to buy. He worked with us to make sure we got the car we wanted at a good price More

by bridget5678
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
May 25, 2020 -

DeMontrond Mazda responded

bridget5678, thank you for taking the time to write about your experience. It's great to know that Miriam was able to provide you with a pressure-free and knowledgeable sales experience. Please feel free to call or stop by if there is anything else we can do to help you. Congratulations on your new vehicle!

May 20, 2020

Wonderful Experience Love my certified pre-owned Mazda CX-9! Chris Danzell was wonderful! He's knowledgeable, patient, and never pressured us! We'll definitely be back! More

by paulajacobson82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell
May 20, 2020 -

DeMontrond Mazda responded

Your awesome feedback and recognition of Chris means so much to us, paulajacobson82! We are thrilled to read about your experience at our dealership. Congratulations on your CX-9! Please let us know if you have any additional questions regarding your new ride!

May 15, 2020

Great experience. Josue was super helpful. Even though we purchased a pre-owned vehicle that was not a Mazda, the level of customer service was exceptional. Would definitely recommend this dealership. More

by adrianne_elina
Recommend Dealer
Yes
Employees Worked With
Josue
May 15, 2020 -

DeMontrond Mazda responded

Adrianne_elina, we love hearing from our customers! Thank you for leaving us such awesome feedback. Please know that we truly appreciate your business and we do look forward to working with you again!

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