DeMontrond Mazda
Webster, TX
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1,123 Reviews of DeMontrond Mazda
josue was great! excellent follow thru from beginning to end. will definitely another buy another car with him! also manager ahmed was great to work with. very courteous. end. will definitely another buy another car with him! also manager ahmed was great to work with. very courteous. More
Buyer Beware BUYER BEWARE! Today my husband and I went in to buy one of the two 2020 Mazda 6 Signature's they advertise as having on the lot. When we arrived we we BUYER BEWARE! Today my husband and I went in to buy one of the two 2020 Mazda 6 Signature's they advertise as having on the lot. When we arrived we were greeting by a very nice salesman who was very helpful and transparent with us from the beginning. He informed us that both of these BRAND NEW cars were being driven as "demos" by the manager and finance manager. That was surprising, but that's okay, I guess. We asked specifically to look at the dark blue, and the salesman goes off to get it. We could hear him in the back of the sales floor looking for the manager to collect the key, okay a little different again, but we will roll with it. He pulls around the car that is visibly dirty on the outside, not impressive. When we go out to look at the car the salesman lets us know this BRAND NEW top of the line Mazda 6 has 4600 miles on it! On the website it clearly states the mileage is 4. The inside of the car has coffee stains on the dash, and a deep scratch on the passenger front quarter panel by the windshield. The salesman assures us those will be taken care of before we pick the car up. Simply put we tell him we did not come here to buy a used car, and a car with 4600 on it is in fact used. The manager comes over to tell us that it is "technically new" because a title has never been issued, and since he has been driving it there are several "upgrades" that will be included. There is absolutely no way they will come down on the price. Needless to say were were floored (no pun intended) at this response. The manager insisted the car was in fact new and would be detailed before we picked it up. Before we left we were offered a look at the second of these two cars (we can only guess that the finance manager made it into work so we got to see it) this car had over 100 miles on it. We went in looking to buy a new Signature model and left wondering how this dealership stays in business. More
Kenny was extended helpful during it vehicle purchase! He found us the perfect car for our budget and needs! We will definitely be contacting Kenny for our future purchases! found us the perfect car for our budget and needs! We will definitely be contacting Kenny for our future purchases! More
Josue and team were great Josue was amazing! He was very knowledgable about the CX-5 and was able to answer all of the questions that I had. It was my first time buying a car a Josue was amazing! He was very knowledgable about the CX-5 and was able to answer all of the questions that I had. It was my first time buying a car and it was quick and painless. Definitely recommend! More
Very happy with my purchase and service I received. It was practically seamless. I would highly recommend to anyone interested in a new or used car. was practically seamless. I would highly recommend to anyone interested in a new or used car. More
They’re very nice and helped me pick the right car. Josue in particular was very helpful and didn’t push any additional packages and was very straight forward and knowledgeable. in particular was very helpful and didn’t push any additional packages and was very straight forward and knowledgeable. More
Great Experience Allan was very professional and patient, not pushy or overbearing (even during the pandemic). He was able to answer all our questions or made sure he Allan was very professional and patient, not pushy or overbearing (even during the pandemic). He was able to answer all our questions or made sure he got answers if he didn't know them. He worked with us to get us the model and color we wanted. The dealership even allowed us to drive an equivalent model while the actual car is being delivered. More
I had a wonderful experience. Our salesman, Miriam Beg, was very patient and knowledgeable. I never felt pressured to buy. He worked with us to make sure we got the car we wanted at a good price was very patient and knowledgeable. I never felt pressured to buy. He worked with us to make sure we got the car we wanted at a good price More
Wonderful Experience Love my certified pre-owned Mazda CX-9! Chris Danzell was wonderful! He's knowledgeable, patient, and never pressured us! We'll definitely be back! Love my certified pre-owned Mazda CX-9! Chris Danzell was wonderful! He's knowledgeable, patient, and never pressured us! We'll definitely be back! More
Great experience. Josue was super helpful. Even though we purchased a pre-owned vehicle that was not a Mazda, the level of customer service was exceptional. Would definitely recommend this dealership. purchased a pre-owned vehicle that was not a Mazda, the level of customer service was exceptional. Would definitely recommend this dealership. More




