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DeMontrond Mazda

Webster, TX

3.8
1,123 Reviews

20233 Gulf Fwy

Webster, TX

77598

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1,123 Reviews of DeMontrond Mazda

May 01, 2020

Josue and team where great!! Came in to check out the 0% and left with my dream car!! Very fair with my trade in!!! Was the smoothest car buying experience EVER!! Couldn’t be happier!! Thanks Guys!! More

by Dorisberube
Recommend Dealer
Yes
Employees Worked With
AK Khalil, Josue Montoya
May 04, 2020 -

DeMontrond Mazda responded

Dorisberube, we are absolutely thrilled to know that our team was able to help you get into your dream car! Congratulations!! Thank you so much for your business. We certainly hope to work with you again in the future, be it service or sales.

April 16, 2020

Do not recommend this to anyone. Juan Tapia misled me with false information about my credit points. Alex also lied to me about getting me a good deal, he ran my credit many times, and at the end didn’t More

by Cardozomago
Recommend Dealer
No
Employees Worked With
Alex Saldivar, Kenny Froisy, Juan Tapia, Mario Torres
Apr 20, 2020 -

DeMontrond Mazda responded

Cardozomago, thank you for sharing this feedback with us. We want you to know that we do take all of our customer's concerns seriously! We will be escalating this information to our upper management team for their immediate review. Would you kindly send over your best contact information to: customerexperience@4040group.com so that we may further look into your most recent visit to our dealership? We look forward to hearing back from you soon!

April 02, 2020

Kenny was very helpful, not pushy, and gave the best price in the Houston area on a Mazda CX-5. The entire car buying process was very relaxed and I can’t recommend Kenny enough for those who are lookin More

by Andrew C.
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
Apr 03, 2020 -

DeMontrond Mazda responded

Andrew, we are thrilled to read about your experience at our dealership. Thank you very much for your business and for your feedback! We certainly hope to work with you more in the future. Congratulations on your new CX-5!!

March 31, 2020

Jorge and our salesman were very goodNot thrilled with Jorge and our salesman were very good Not thrilled with finance department and lack of communication since our purchase For example they didn’t More

by tbowman64
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan, Mirza Beg, Kshitij Regmi, Mario Torres
Apr 01, 2020 -

DeMontrond Mazda responded

tbowman64, we sincerely appreciate your business! Thank you for sharing your experience with us. Please know that customer satisfaction is extremely important to our dealership. If you would, please send over your best contact info to customerexperience@4040group.com so that we may send this information to our upper management team for review. We look forward to hearing back from you!

March 26, 2020

A patient, diligent, hardworking salesman who truly listens proactively and follows through. Mr. JT (wanna be Drake) also gave me a ride from my home to pick up a well presented 2016 Mazda CX-9!!! More

by zzhoss10
Recommend Dealer
Yes
Employees Worked With
Juan Tapia
Mar 26, 2020 -

DeMontrond Mazda responded

Your positive feedback means so much to our team, zzhoss10. Thank you for your business! We look forward to assisting you with all your automotive needs in the future.

March 11, 2020

GREAT EXPERIENCE Josue Montoya was my salesman I have no complaints...everything was quick and painless I would definitely recommend Demontrond Mazda. The whole sales More

by valdezruben94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan, Fernando Reyna, Ashley Moradi, Juan Tapia, Josue Montoya, Michael Walker, Ruben Valdez
Mar 11, 2020 -

DeMontrond Mazda responded

Your kind words mean a lot to us, valdezruben94! We appreciate your feedback and are happy to read that Josue and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

March 07, 2020

I had a great experience here as a first time car buyer! Their great service really made a difference. I would highly recommend this place to anyone. Josue and Juan were fantastic! More

by j_ramas
Recommend Dealer
Yes
Employees Worked With
Juan Tapia, Josue Montoya
Mar 09, 2020 -

DeMontrond Mazda responded

Thank you, j_ramas! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Josue and Juan assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle!

February 29, 2020

Great Salesman ...was very help full during the whole sales and port sales process !!! I like the dealership, great service and location, will come again. More

by Rafi Kalustian
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan, Juan Tapia, Kshitij Regmi
Feb 29, 2020 -

DeMontrond Mazda responded

Raif, thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

February 26, 2020

Austin Russell was very detail oriented and helpful with my service appointment and was good about honoring my coupon. He's also a nice person! He checked on quite a few things I was wanting to do for my ca More

by K Haveman
Recommend Dealer
Yes
Employees Worked With
Austin Russell, John Warner
Feb 27, 2020 -

DeMontrond Mazda responded

Thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

February 20, 2020

Excellent Car buying Juan Tapia was an awesome salesman. There was no high pressure he was honest and very helpful. Juan was very nice and helped me through the whole buyi More

by lbiegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan, Fernando Reyna, Juan Tapia, Mario Torres
Feb 20, 2020 -

DeMontrond Mazda responded

Thank you so much for your awesome review and recommendation! We try to make the car-buying experience as easy and stress-free as possible. We are thrilled to read about your experience at DeMontrond Mazda! Please do let us know if we can be of any future automotive assistance.

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