DeMontrond Mazda

Typical dealer. Advertise the car for one price. When you go to test drive it you're told there is a $495 "dealer package" fee that can't be waived. After I stopped Advertise the car for one price. When you go to test drive it you're told there is a $495 "dealer package" fee that can't be waived. After I stopped laughing I walked out and told them not to contact me again. This is a clown show. Don't waste your time and take your business elsewhere !!! More

I was helped by Josue M at the Webster location. He was very helpful and patient with me and did everything he could to answer any question I had. I appreciate his patience and kindness towards me He was very helpful and patient with me and did everything he could to answer any question I had. I appreciate his patience and kindness towards me I love my car. Thank you I highly recommend Demontrond Mazda In Webster everyone there was very helpful. Deanna More

Josue was so helpful as he is most knowledgeable and eloquently spoken .I'm impressed by my whole experience with my salesman! eloquently spoken .I'm impressed by my whole experience with my salesman! More

Everyone I dealt with there at Demontrond Mazda was very professional, nice and honest. The overall experience was the best I've ever had with purchasing/leasing a vehicle. Keep up the great work!!! Special professional, nice and honest. The overall experience was the best I've ever had with purchasing/leasing a vehicle. Keep up the great work!!! Special Thanks goes out to Josue and Eric Montoya, Rey Gomez and AK. ;) More

Very nice people, Josue was amazing and very helpful. Everyone was very helpful. All the cars there were in great condition, amazing pricing and the lifetime warranty is definitely a great part. Everyone was very helpful. All the cars there were in great condition, amazing pricing and the lifetime warranty is definitely a great part. More

I like the Non pressure sales approach . Very informative. The variety in inventory is great. Very informative. The variety in inventory is great. More

Just bought a vehicle from them this past Saturday and it was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they wo was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they would not trade in. The sales man used a sob story about how he also had to do the same and ruin his credit and we would be ok. They also gave us bogus credit report numbers back that we knew could not be real but trusted because "Hey, maybe they use a different system" only to find out no its the same system our bank used and they legitimately gave us the wrong numbers just to increase our APR %. After leaving the dealership defeated, we decided, no we want to try and return the car. Welp! There apparently is no return policy and they hung up on us 4 times when calling to find out what that policy was. I left 4 messages, sent emails and called for 3 days straight with no resolve. Needless to say, we should have trusted our gut, just said no we will need to think on this further and believed the xxxx reviews shown here. They definitely preyed on the fact that we needed a vehicle for work and were very desperate to get out of the current vehicle we had. More

Do not use their service department. Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have b Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have brought this to Austin’s attention and heard he will speak to his techs. 4 times to me in 7 services. Unfortunately this falls on the service manager. Makes me really wonder if they are changing my oil as they state it’s being done on the receipt. Beware of ANY service here More

We enjoyed working with Josue and AK and felt like we received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. More

Josue made my buying process seamless and stress free. Demontrond is top on my list! Demontrond is top on my list! More