DeMontrond Mazda

To give a bit of background, I purchased my first vehicle from Mazda of Clear Lake and loved it. Unfortunately, it was totaled in an accident and so I was forced to look for a new vehicle. Dealing with the i from Mazda of Clear Lake and loved it. Unfortunately, it was totaled in an accident and so I was forced to look for a new vehicle. Dealing with the insurance company throughout the claims process was stressful enough that I didn't want car-buying to become a headache as well. My dad had spoken with Chris a while back when he was looking for a new vehicle and recommended I speak to him at Mazda of Clear Lake. I already knew what kind of vehicle I wanted and Chris was extremely helpful in showing me the vehicle and explaining all of the features. I didn't want to spend too much time there for my initial visit as I wasn't ready to make a decision and Chris was very happy to run my credit application and discuss my options when I returned a few days later. When I returned to the dealership, we ran through payment options and he was able to secure a deal that I was comfortable with. At the time, I still did not have the money for the down payment so I wasn't sure if I'd be able to hold the vehicle until I received the money from the insurance company. When I explained the situation to Chris, he completely understood and allowed me to purchase the vehicle on the spot and bring the down payment when I received it. I couldn't believe it! We signed all the paperwork and I was able to take my new car home that evening. Andre in finance did a wonderful job of explaining the paperwork and even worked to get me extra protection on my vehicle without jacking up the monthly payment. This was the least painful process of dealing with the aftermath of the accident and I am so grateful for Chris, Andre, and the entire Mazda of Clear Lake team for helping me get a new vehicle without jumping through a million hoops. They've got me as a customer for life! More

I saw a vehicle I was interested in online and contacted Chris Danzell. My time was very limited and I was coming from a distance to actually look at the vehicle. At the time, the vehicle was still in detai Chris Danzell. My time was very limited and I was coming from a distance to actually look at the vehicle. At the time, the vehicle was still in detail and no pics were available online yet. Chris took pictures from his personal phone and sent them to me. When I decided to visit the dealership, again pressed for time, Chris had the vehicle running and waiting for me. He understood that I was pressed for time and did everything to expedite the process. Chris and his manager addressed each and every concern and problem I had. The only reason I can not give the dealership a higher rating is due to the issues I had with the service department after I purchased the vehicle and there were some items that were being done afterward. Other than that, I recommend Chris and this dealership. Thanks again Chris and Jorge!!!!!! More

Simple to understand and easy to work with. Willingness and openness to work with/answer customer requests. Go the extra mile to honestly earn the customer business. and openness to work with/answer customer requests. Go the extra mile to honestly earn the customer business. More

We did our research online. This dealer had the inventory to match the website, with may to select from. Chris Danzell did an excellent job explaining the differences in the different models and found the pe to match the website, with may to select from. Chris Danzell did an excellent job explaining the differences in the different models and found the perfect match for our needs. This purchase was easy from beginning to end. I would recommend Chris for any car purchasing needs. Thank you Chris and Mazda of Clear Lake. More

I took my car in because there were problems with the tires. Ryan Carter told me that I hadn't rotated and balanced my tires enough and he was wrong, just didn't check his records before speaking. I to tires. Ryan Carter told me that I hadn't rotated and balanced my tires enough and he was wrong, just didn't check his records before speaking. I took my car in again because my Sirius radio was acting up and he told me I didn't have a Sirius Radio at all? It all seemed fishy. I was belittled on the phone and he told me that maybe I thought it was there and it really wasn't. I love my Sirius radio and pay what I think is alot a year for the service and for him to say that I didn't have Sirius radio and belittle me was a bit ridiculous. It wasn't a pleasant experience and I will be going to a different dealership next time. More

Christopher worked diligently with me to find the car I wanted at the price I wanted to pay. He was very knowledgeable about the CX5 and extremely helpful throughout the process. I would have rated the e wanted at the price I wanted to pay. He was very knowledgeable about the CX5 and extremely helpful throughout the process. I would have rated the entire experience higher except that during the finance process I ran into issues with having insurance added to the deal that I did not want. I asked them to remove it and they did but continued to press for it. More

Chris Danzell is nothing short of extraordinary as a Customer Sales Representative. He is very knowledgeable when it comes to his product. He answered every single one of our questions very thoroughly Customer Sales Representative. He is very knowledgeable when it comes to his product. He answered every single one of our questions very thoroughly. He went through the process with us from the very beginning until the very end. We left the dealership with the biggest smile ever. Mazda of Clearlake is very lucky to have him. More

Chris made the purchase of our pre-owned vehicle effortless. He explained the vehicle’s equipment and feathers thoroughly. We viewed the vehicle online, and then test drove the vehicle. Chris had effortless. He explained the vehicle’s equipment and feathers thoroughly. We viewed the vehicle online, and then test drove the vehicle. Chris had the paper work ready and in no time we were leaving with the vehicle. Because of Chris’ outstanding customer service and thoroughness this has been yet another great vehicle purchasing experience. We are repeat customers as Chris assisted us with another vehicle purchase earlier this year. More

First time buying a car and kenny got me everything I asked for. Very satisfied. Andre really explained the financial part veey well. Good job asked for. Very satisfied. Andre really explained the financial part veey well. Good job More

David was extremely knowledgeable and great to work with. He was able to answer any questions that we had. We didn't feel pressured and was able to make a sound decision. Thank you. He was able to answer any questions that we had. We didn't feel pressured and was able to make a sound decision. Thank you. More