DeMontrond Mazda
Webster, TX
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1,123 Reviews of DeMontrond Mazda
Great overall experience, got exactly the car I wanted and got a fair trade in price, and when I'm ready to get another car I know where I'll be going to get it! and got a fair trade in price, and when I'm ready to get another car I know where I'll be going to get it! More
We purchased a new 2012 CX-9 Grand Touring and were very impressed and pleased with the service we received. Chris was not pushy or in a hurry to close the deal and was very knowledgeable about the feature impressed and pleased with the service we received. Chris was not pushy or in a hurry to close the deal and was very knowledgeable about the features between the different models. We returned twice to drive the different models and decided on the Grand Touring after seeing how much better the features were between the Sport and Touring. Each time Chris did not pressure us to buy and when we decided, gave us the best price in the city. Clear Lake Mazda was honest and true to their word and I would definitely recommend them to friends and family. I have bought a lot of new vehicles over the years and must admit this was the most pleasant buying experience. The finance manager Jorge was very helpful explaining the bonus features the dealership includes and was not pushy to sell me extras I didn't want. I am very pleased with the quality of the Mazda product and would highly recommend these cars over higher priced luxury ones. In all a great buying experience. More
The Salesman was very attentive and INFORMATIVE but not pushy! I really enjoyed the quality of the service the mood was light and casual. I did not feel like I was being pressured or forced into something pushy! I really enjoyed the quality of the service the mood was light and casual. I did not feel like I was being pressured or forced into something I did not want. When I finally decided on the car I wanted, my salesman explained everything about the car in a very easy way to understand. Overall great experience. More
We just purchased a new CX7 and we were very satisfied with the service we recieved from everyone at Clear Lake Mazda. Chris was a great and knowledgeable salesman, and Jorge and the rest of the finance with the service we recieved from everyone at Clear Lake Mazda. Chris was a great and knowledgeable salesman, and Jorge and the rest of the finance team were great! More
Great experience for my first time to buy a NEW car! Recommned to 3 friends, one did purchase a new car two weeks later! Thanks Mazada! I love to Zoom Zoom now! Recommned to 3 friends, one did purchase a new car two weeks later! Thanks Mazada! I love to Zoom Zoom now! More
Matt was friendly, polite and not pushy at all. He answered our many questions. We are happy with our purchase and would come back in the future. answered our many questions. We are happy with our purchase and would come back in the future. More
Richard show great professionalism, personal interest and provided us with an outstanding deal on new 2012 Mazda3 and we received an very good trade-in allowance. provided us with an outstanding deal on new 2012 Mazda3 and we received an very good trade-in allowance. More
All of the employees were very friendly and I am very happy with my new car. My only frustration was a lack of communication regarding whether my requests regarding negotiating payments were acceptable. happy with my new car. My only frustration was a lack of communication regarding whether my requests regarding negotiating payments were acceptable. I was sent off to "close the deal" with the assumption that my requests were met only to find out the only change made was actually an INCREASE in my downpayment. A simple acknowledgment of the inability to meet my requests rather than speaking to me as though everything was as I requested while we waited to speak with the financial department would have been very appreciated. Chris was great. More
My experience with Mazda of Clear Lake has been outstanding so far. I came in the buy a 2012 Mazda3. Before showing up, I communicated with Richard via email and phone, and we agree on the out the outstanding so far. I came in the buy a 2012 Mazda3. Before showing up, I communicated with Richard via email and phone, and we agree on the out the door cost of the car. Once I arrived at the dealership, we looked over the car, completed the paper work, and I took delivery that evening. Richard was very professional and friendly the entire time, and stayed true to our agreement. More
One key for a "certified" used car, was quoted 37.00 for replacement key, Service department wanted 340.00 for the key, 80.00 to "program" it. When confronted on this, Chris went to the GM and got 37.00 for replacement key, Service department wanted 340.00 for the key, 80.00 to "program" it. When confronted on this, Chris went to the GM and got us 150.00 off. ONLY 290.00 for a SECOND key! Service Manager was very rude and condescending. Will NEVER buy from them again. Will TELL ALL of my friends and Patients what a horrible dealer this is. More




