DeMontrond Volkswagen of Conroe

I chose Demontrond VW of Conroe for my special order of an ID.4. John Parkinson, their EV expert, was very forthcoming and professional throughout the transaction and did a very good job making sure all my an ID.4. John Parkinson, their EV expert, was very forthcoming and professional throughout the transaction and did a very good job making sure all my questions were answered and the process went smoothly. I brought a financing offer from my own credit union but financing still did a great job both running comparative offers and accepting my CU financing when I opted to go that route. Overall I feel very confident that the dealership gave me a fair deal and that they stand behind the vehicles they sell. Count me as a happy customer! More

I’ve already reviewed this place once and deleted it because I was fooled by the service manager Ryan that they would take care my vehicle. Everyone who works here is completely unintelligent, lazy, and because I was fooled by the service manager Ryan that they would take care my vehicle. Everyone who works here is completely unintelligent, lazy, and a liar. I brought my car to this place about 5 times since October and no one could tell me why my check engine light was on - Ryan treated me like I was an idiot and my fiancé on multiple occasions because he has NO IDEA what he is talking about, my car tag is now expired thanks to no one being able to figure out what was wrong and then they GUESS what’s wrong with it and ask me for $1400..their case manager Karen also couldn’t care at all to help me with anything, she’s just as useless as the dealership itself. This place is garbage, the people in here are stupid so please don’t bring your car here. They will screw it up, charge you, leave fries in your car, let your tag expire and play the guessing game with your car for months just to say “I guess this is what’s wrong.” They rob people, they laugh at women, and they lie. So, don’t bring your Volkswagen here. Update: general manager Gerald was supposed to contact me two weeks ago - I had to email him and now he won’t reply probably because he’s too afraid too. It just gets worse folks. More

John Parkinson is knowledgeable, professional, and took the time to show us multiple vehicles, answer questions, and test drive. He is also a nice guy and not high-pressure at all. He worked with us on o the time to show us multiple vehicles, answer questions, and test drive. He is also a nice guy and not high-pressure at all. He worked with us on our trade and got us a fair price. In the end we went with a Tiguan and have been very pleased with our purchase. After the sale, he followed up with us to make sure all was going well. More

John Parkinson the best out there by far! Professor of VW product. Explains the product, hands on tutorial so you know what you’re getting. Sales manager was great as well. Best car buying ex Professor of VW product. Explains the product, hands on tutorial so you know what you’re getting. Sales manager was great as well. Best car buying experience ever. No pushy sales practices which I loved! No hidden fees or crazy mark-ups. You will be absolutely amazed at your experience. If there were 100 stars this experience was all that. Thank you John and DeMondtrond for your professional, customer first service I experienced. Don’t hesitate to stop just to experience how sales should be done. More

Professional, friendly, and knowledgeable. I would recommend to all interested in VWs or other vehicles. I would recommend to all interested in VWs or other vehicles. More

John Parkinson was very knowledgeable about electric vehicles and provided excellent service during the purchase process. Of particular note, we pointed out a problem with the front bumper during our te vehicles and provided excellent service during the purchase process. Of particular note, we pointed out a problem with the front bumper during our test drive and John said that DeMontrond would replace the part. Subsequently, the dealership ordered a new bumper and John is coordinating the replacement. More

We can’t say enough about how great John Parkinson is. He went above and beyond what he needed to do. We have been working with him for over a month on trying to get 1 car traded in for another. He helped He went above and beyond what he needed to do. We have been working with him for over a month on trying to get 1 car traded in for another. He helped so much and we can’t thank him enough. More

John Parkinson is amazing. He has been most helpful through this process and made leasing my new car very easy. I appreciate his ability to answer any and all questions I have He has been most helpful through this process and made leasing my new car very easy. I appreciate his ability to answer any and all questions I have had about my car. I am more than happy with my purchase and will be using John in the future. More

The car is great. John Parkinson was great. We have actually purchased two cars now from him. Demontrond is great. However…the finance department in the other John Parkinson was great. We have actually purchased two cars now from him. Demontrond is great. However…the finance department in the other building is a huge pain and caused us to consider heading down the road to another dealer. The finance manager for Volkswagen was excellent - I wish he had started the process with us from the beginning. But the finance manager for Demontrond dodge and jeep was awful. I’m not even sure why we had to deal with him since we were purchasing our second VW from this dealership!? The finance manager at Dodge never returned calls. Never let us know what was going on (with our outside financing) He Kept asking for paperwork that we had already provided. He caused friction with our credit union. This rating would easily be a five star rating if we could remove all of the negative experiences we had with the Dodge finance department! More

We bought a car from John Parkinson 2 years and when we decided it was time for another one, there was never a question of who we were going to see. Once again, he made it very easy and super smooth from s decided it was time for another one, there was never a question of who we were going to see. Once again, he made it very easy and super smooth from start to finish and is extremely personable to top it off. Go see John if you’re in the market for a VW no one knows more about them. More