DeNooyer Chevrolet
Colonie , NY
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I will never return there again. I bought a Cadillac XT 5 with 4500 miles from there and was lied to about it. When I got there to pick it up, it had dents in the bumper that they fo I bought a Cadillac XT 5 with 4500 miles from there and was lied to about it. When I got there to pick it up, it had dents in the bumper that they forgot to tell me and a few other issues. After leaving the dealership I could tell that it needed an alignment. I called them on my way home to let them know and left a message with the person I work with that day. Since I was a 3 Hour drive from them I opted to get an alignment closer by to me and found both front wheels were both bent. So my next trip to Albany I stopped by the dealership to see if we could work this out and was treated very unfairly. I feel that if you’re gonna purchase a 2024 Cadillac XT five with only 4500 miles on it both front wheels should not be bent. I knew about a front bumper cover that had been replaced. That’s all I was told not a happy customer. More
Sam and Brian were wonderful to work with, they got me into a new car same day and did so extremely quick! Will be sending all family and friends in! into a new car same day and did so extremely quick! Will be sending all family and friends in! More
John took the time to understand the issue with the car and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. More
I purchased a vehicle through Denooyer Chevrolet for my grandson and it was the worst experience ever in the 45 years of buying due to the inexperienced sales man Justin LaBoy and his staff that he miscomm grandson and it was the worst experience ever in the 45 years of buying due to the inexperienced sales man Justin LaBoy and his staff that he miscommunicated with. He should never be receiving commission on a sale that I completed without his knowledge. His response to every question was”I don’t know “ I took me over a week to obtain a vehicle which I did all the financial work for. Denooyer simply had to do paperwork! It was a difficult task for them to complete! Thanks to Justin ! More




