DeNooyer Chevrolet
Colonie , NY
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Damien was amazing! This was my first ever car purchase and he made everything so smooth. He gave me multiple options within my range. He also made sure all of my little extra wants were included (: I look and he made everything so smooth. He gave me multiple options within my range. He also made sure all of my little extra wants were included (: I look forward to working with Damien! More
Jon Atwood in service, came through for me again. Another good experience. That's really about it. Can't say much more. Trying to reach 25 words. LOL good experience. That's really about it. Can't say much more. Trying to reach 25 words. LOL More
My experience was very positive. Kyle was an exceptionally great car salesperson. I will highly recommend him. I am a senior citizen and I have had plenty of experience with car sales people and exceptionally great car salesperson. I will highly recommend him. I am a senior citizen and I have had plenty of experience with car sales people and without a doubt Kyle is the best. Due to him I will come back to DeNooyer in a heartbeat. I cannot say enough of how great he was and is. Armand Rodriguez has a gift of making you feel that you are the most important person. He gives you his full attention and he is truly and genuinely interested in you as a person and not just as a customer. During this whole process I did not feel pressured and I was encouraged to take my time. Both Kyle and Armand stayed past their working time even though there was a snow storm occurring. That is what I call dedication . Michelle Handy was also very helpful, efficient, personable and very, very knowledgeable. We were very grateful of her expertise in insurance issues and she is a great asset to the overall DeNooyer team. Go DeNooyer! More
3rd vehicle we bought from Denooyer, always had a pleasant experience and left happy! Shout out to Andrew Lobb...we'll be in end of March with our youngest. Her 1st new car! pleasant experience and left happy! Shout out to Andrew Lobb...we'll be in end of March with our youngest. Her 1st new car! More
Nick helped to make the car buying process smooth and simple. We left satisfied with our purchase and will continue to do business at DeNooyer. simple. We left satisfied with our purchase and will continue to do business at DeNooyer. More
Maybe because I bought a vehicle used, I didn't have the great experience others have had. This was an internet sale, as I live 3 hours from Albany. I did my homework and checked available sources as to the great experience others have had. This was an internet sale, as I live 3 hours from Albany. I did my homework and checked available sources as to the condition and history of the vehicle. Because NY has a stringent inspection process, I trusted that any problems would surface during this procedure. I drove home in my new purchase, and subsequently failed inspection in my home state. My mechanic said that this could not have been an oversight, and that a sticker was probably just slapped on the vehicle. When I contacted DeNooyer, I was first asked if I hadn't noticed something wrong on my way back. We then went through the dance of them "checking their records" and finally contacting my mechanic before they agreed to pay for their mistake. In fairness to their Service Department, I was reimbursed promptly for the expense incurred. Unfortunately, the deed was done, and I had been made at first to feel that it was my error. Had I lived closer, my own mechanic would have checked the vehicle prior to sale, but the distance precluded that. I trusted in the comprehensive standards required by NY law, and that the vehicle would be deemed satisfactory during a rigorous inspection process. The rest of my DeNooyer journey was only a lukewarm experience for me. Everyone did their job fine, we worked our way through it, and I have my vehicle. The exception is the team that handled the paperwork. They get five stars for their sincerity and genuine pleasure in seeing me happy with my new purchase, because I do love it, even if it was a bit of a rocky road. As for my rating, it is not given in malice. I believe five stars implies outstanding service, and I can't honestly rate it as such. I replied to DeNooyer's request for an evaluation of my experience, and relayed the above, as well as a couple other issues that had arisen, but received no reply from them. Vehicles cost a substantial amount of money these days, and it is not unreasonable to have expectations of a certain level of professionalism and response. So, as I relied on this dealer rating as part of my own decision to trust an internet sale at an unknown dealer, I merely want others doing the same to be informed. More
Great experience and even better people! From the moment we walked in until we left with a brand new car. Will be recommending to friends and family looking to purchase or lease! we walked in until we left with a brand new car. Will be recommending to friends and family looking to purchase or lease! More
I recently worked with Damien to help my father with his new lease. Just like when I've worked with him in the past, the process was super easy. Damien is excellent to work with, there are no games or gim new lease. Just like when I've worked with him in the past, the process was super easy. Damien is excellent to work with, there are no games or gimmicks just straight forward facts. He worked hard to get my father the best deal he could. Even went the extra mile to help us out with the first responder discount! If you are looking for the best deal and a 5⭐ experience, look no further than DeNooyer Chevrolet. And ask for the breadman. You won't be disappointed!! I look forward to working with Damien again when my current lease is up! More




