DeNooyer Chevrolet
Colonie , NY
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Although the intake area was very busy when I arrived for my appointment, service advisor Bob Anderson personally greeted me and shortly thereafter checked my car in. After verifying what I was there for (o my appointment, service advisor Bob Anderson personally greeted me and shortly thereafter checked my car in. After verifying what I was there for (oil and filter change and tire rotation) he then checked to see if any other routine services were recommended based on my car's mileage and time in service. There were a few, but I deferred taking care of them until next month, as I was pressed for time that day. He advised he would add reminders to my RO with prices for those items. Bob kept me informed on the progress of my vehicle, and when it was done, he quickly got my bill ready. I appreciate the attention and the service I received form Bob at DeNooyer. I will be making an appointment for those other items in a few weeks. Also, the cashier who checked me out was very pleasant, which was a most welcome change from most retail encounters these days. More
The NYS inspection was carried out very smoothly from start to finish, as well as my oil change. I was pleased with the visit from the initial greeting to the final departure. start to finish, as well as my oil change. I was pleased with the visit from the initial greeting to the final departure. More
I felt rushed with Amanda . Our salesperson OJ was amazing. He took his time, was polite, knowledgeable, patient and thorough Our salesperson OJ was amazing. He took his time, was polite, knowledgeable, patient and thorough More
OaJay was wonderful to work with. He took his time to explain everything(sometimes more than once) and made sure we were satisfied and happy with our purchase. We called him multiple He took his time to explain everything(sometimes more than once) and made sure we were satisfied and happy with our purchase. We called him multiple times after our purchase and he was patient, professional and extremely helpful. Our new Cadillac has so many functions and options and OaJay is always available to help. I would recommend him to everyone. More
I was sold a lemon, serviced a lemon (awful service with awful communication) gave the car back to denooyer and haven't been to you in over a year. Not sure why I'm receiving this request for a review. My w awful communication) gave the car back to denooyer and haven't been to you in over a year. Not sure why I'm receiving this request for a review. My wheel literally fell off after you had serviced it telling me it was "safe to drive". Definitely will not be returning to have you service future vehicles. All trust was lost. Have since switched to Mangino and they have been absolutely phenomenal. More
The entire experience was great. Tony was excellent and the other staff was fantastic as well. Friendly courteous and helpful throughout the entire process! Tony was excellent and the other staff was fantastic as well. Friendly courteous and helpful throughout the entire process! More
They were friendly. , courteous , professional , and helpful. Always happy with the service dept …Definitely a great group of people … , courteous , professional , and helpful. Always happy with the service dept …Definitely a great group of people … More




