DeNooyer Chevrolet

Went above and beyond to look for potential problems. Scott and service manager went to all lengths to help me. Thank you so much! He and the staff gave me updates throughout the day, and gave me phone an Scott and service manager went to all lengths to help me. Thank you so much! He and the staff gave me updates throughout the day, and gave me phone and text opportunities for me to contact them directly. More

Excellent service and professionalism!! Everyone we worked with made it an easy, fast and painful process. They were friendly, professional and I would recommend anyone looking to buy or lea Everyone we worked with made it an easy, fast and painful process. They were friendly, professional and I would recommend anyone looking to buy or lease a new car to go see George Polino, Chris Laramie, and Wayne (sorry forgot last name)!! More

Rotors and Pads Jon was very helpful and touched base with me throughout the day with status updates. Rick Finney worked with me and is a very fair man. My wife’s car Jon was very helpful and touched base with me throughout the day with status updates. Rick Finney worked with me and is a very fair man. My wife’s car is much safer now with the new rotors and pads. More

Efficient service My 22,500 mile service on my 2017 Chevy bolt was very easily scheduled and efficiently processed. That’s all I have to say. That’s all I have to say My 22,500 mile service on my 2017 Chevy bolt was very easily scheduled and efficiently processed. That’s all I have to say. That’s all I have to say More

New car (2019 Equinox) Totaled Went to get replacement I retired in December and bought a 2019 Equinox for trips to Florida. The purchase experience was great and my wife and I loved the car we took it to I retired in December and bought a 2019 Equinox for trips to Florida. The purchase experience was great and my wife and I loved the car we took it to Florida and back 2 times. Unfortunately the car was hit and totaled while parked in downtown Albany on May 9th no one was hurt by a window of a few seconds only. It was the other driver's fault completely so we were able to replace the vehicle with not much monetary loss on our part. Denooyer Chevrolet and specifically our sales person who we worked with for the original purchase in December Jamila Hammond were extremely helpful and understanding. Jamila went above and beyond in helping us through a difficult situation. We will be returning definitely in the future for any of our automotive needs. More

Disappointed Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers at the same time. Management does not follow through. Finance manager was interested only in selling me an extended warranty that I won't need on a 3 year lease with a GM certified vehicle. Came to pick up the vehicle and it still had dried up coffee in the cup holders, dirty napkins in the console, etc. Manager asked me to come back in a week so they could detail it as a remedy. This should be done before a vehicle is sold to a customer. The last thing I want to do is drive around in a dirty "new" vehicle for a week then come back there for a 6th time, a 2 week process just to get a clean vehicle. A $30k+ transaction should not be treated this haphazardly. The whole process has been extremely dissatisfying due to lack of communication, accountability and follow through. More

great doing business with Steve Gordon this is the third time purchasing a car from Steve and we will be back for our next car. He makes it very easy to do business with your dealership this is the third time purchasing a car from Steve and we will be back for our next car. He makes it very easy to do business with your dealership More

A plus Everyone was very friendly and accommodating, treated me like I was family, great experience. If I know of anybody that needs a new car I would recomm Everyone was very friendly and accommodating, treated me like I was family, great experience. If I know of anybody that needs a new car I would recommend denooyer Chevrolet. More

Service was good, except for one flat Once i received back my truck i noticed a trim piece by the windshield that the antenna goes through was flapping around in the wind. I stopped and p Once i received back my truck i noticed a trim piece by the windshield that the antenna goes through was flapping around in the wind. I stopped and pushed it back down. Hopefully it stays, i did not have time to return to the dealership. More

Sold a bad truck i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday c i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday comes and truck is still not ready finally take truck home on thursday on dealer plates finalize all paperwork on mon 4 29 19 bring truck home airbag light and check engine light comes on bring it to a local dealership the following tuesday for light on and to get sticker fails due to bad airbags bad balljoints stripped 4wd axels leaking transmission lines, bad ignition computer and bad key fobs work intermittingly the flatbed truck to their dealership saying they are going to fix it on tuesday may 6th i go over on may 7th they give me a loaner car told me they weren't fixing truck going to get us in a different one. Went over may 15th picked out another truck told i could pick up on friday then yesyerday told they lost the paperwork for the first truck so they cant back out of rhe loan yet now was told i won't know till Saturday if the new loan even gets approved. I got my money back in the form of a check we lost the car we were using for trade. Asked numerous time to speak with the owner and was told hes aware of the situation. I wanted to talk to him personally and asked to have him call me. Nothing. I will never use this dealership again nor will my co-workers or friends they all know about it. Use extreme caution if you have to use them. More