DeNooyer Chevrolet

New 3500 HD Dually Had a couple of good vehicle to choose from. Loved the one we picked out. John seemed really nice on the phone. Service was Excellent from both John a Had a couple of good vehicle to choose from. Loved the one we picked out. John seemed really nice on the phone. Service was Excellent from both John and Armand. Nice to find to find a truck this easily this rare! More

worst dealership ever i purchased a 2015 ltz top of the line less than a year ago for 19,000 there only willing to give me 13,000 was looking to trade to a new silverado be i purchased a 2015 ltz top of the line less than a year ago for 19,000 there only willing to give me 13,000 was looking to trade to a new silverado been dealing with them for weeks now i told salemans i was working with another dealership they said your a good customer we'd be willing to work out a deal what a waste of my time and my day More

Purchasing a vehicle I was not very happy with them this time we went there to purchase a vehicle when we went to pick up the vehicle we were there for almost 4 hours. Th I was not very happy with them this time we went there to purchase a vehicle when we went to pick up the vehicle we were there for almost 4 hours. Then when we got it and had to sign the papers nothing they told us was happening, the payments were much higher and they would not give us an extended warranty and there were items we wanted in the vehicle that they did not give us. Then they tried to take more money for a downpayment after we had already put money down they did not use that is some one stealing money from people for their own good. Nothing went right with them. I was extremely disappointed in all the people working there. More

Charmingly Bankrupted!!!!!!! Deenooyers salesman Scott Feyvie kindly n politely charged me 4500.00 in financing fees on a auto lender that I currently was financing through when I Deenooyers salesman Scott Feyvie kindly n politely charged me 4500.00 in financing fees on a auto lender that I currently was financing through when I walked through the door. Sold me a 2000.00 warranty that expired in one year, and of course after expiration the check engine light came on and the dash cam stopped functioning. They won't tell you if it's covered under your warranty without a diagnostic which will cost u another 117.00 if it's not. Slow leak in tire and I put a whooping 6,000 miles in the vehicle in one year. He sold me a used 2013 Malibu LEMON for 21, 000.00. xxxx yes, I will be fileing for bankruptcy asap. I take some responsibility because I signed contracts I had no understanding of,. But morally this is just flat out wrong. How does he sleep at night!!! May he n his family reap what he soes. How embarrassing n humiliated I am, but I put this out their so buyers can learn from my costly bad decision. Supposedly all their salesman at Denooyer use these tactics to rip off consumers. Finance charges!!! Buyers beware. Welsfargo will eat this.i despise a Chevy n anything associated with one. More

Complete and Total Dishonesty I am appalled by the misleading information DeNooyer Chevrolet is using to bait leads online. I think DeNooyer is underestimating that today's custome I am appalled by the misleading information DeNooyer Chevrolet is using to bait leads online. I think DeNooyer is underestimating that today's customer is knowledgeable and has done their research before stepping foot into the dealership. Keeping that in mind, I found a 2017 Chevy Silverado 1500 listed at $34,358 on their website on Thursday, 2/9/17 (I took a screenshot of the listing on my phone). I drove over to see the truck Friday around 6pm. The sales department closed at 6 so I said I would return Monday. Monday afternoon I arrived to look at the vehicle and planned to purchase the vehicle after a test drive. The price had mysteriously changed to $38,358. The salesman acknowledged there had been a lower price on the vehicle prior to Monday and that they "jumped the gun" advertising that "bonus tag" price but that he was CERTAIN they could "get it back to that number" for me. After wasting two hours of my valuable time, there shouldn't have been "miscommunications" about price incentives occurring. The bait and switch tactic they tried to pull on me with the online list price isn't acceptable and should have been acknowledged and apologized for. Instead of trying to pull one over on me, you would think they would provide genuine good business practice and match the price that they advertised the vehicle for. After three attempts from the salesman talking to the manager, I left the dealership. Each time he came back, the story changed on how that pricing was advertised in the first place. Each story was a lie. The best they said they could do was $36,840 - nearly $2,500 more than the price they initially listed. Please think before every customer interaction, your reputation is on the line. More

Happy Customer Bought a Left over 2016 silverado from them. Had some issues with the vehicle upon picking it up however Beau Mayhew took care of my needs. After a ro Bought a Left over 2016 silverado from them. Had some issues with the vehicle upon picking it up however Beau Mayhew took care of my needs. After a rocky start they got things resolved to a satisfactory outcome. More

So glad we stopped in! The staff here was so friendly and knowledgeable. I stopped in to look at a vehicle, and was extremely happy with the outcome. I wasn't bombarded with The staff here was so friendly and knowledgeable. I stopped in to look at a vehicle, and was extremely happy with the outcome. I wasn't bombarded with sales people, and any questions that I had were answered without hesitation. I would highly recommend stopping in, even if it's just to take a look. More

Lost cause. I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough est I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough estimate for my vehicle via text with pictures. I waited 2 days and finally called them. No luck, they were having a special sale. So, the heck with me i guess because I wasn't there. I will have Rebecca call you back today I was told. Nothing. Happened the next day as well. Finally, with another call from me, they said, oh, we had to send them out again to the used car sales man. I will call you back with an estimate. Here it is one day later after 6 days later. NOTHING.... Customer service-NONE. Lier-A perfect 10. Great job team Denooyer. Oh, and I already know. I'm just another number.... Not very impressed after what I explained to them that another dealer did to me. Reaction from Denooyer, Well that would never happen here. We are here for you. Ahahahahhahahahahaha. More

GM Warranty means nothing to Deooyer Bought a 2012 Avalanche still under original bumper to bumper and drivetrain warranties. After about a month the front driver side headlamp assembly Bought a 2012 Avalanche still under original bumper to bumper and drivetrain warranties. After about a month the front driver side headlamp assembly was full of moisture and the passenger side exterior door handle started pulling away from the door. Called Denooyer, explained what was wrong, made appointment, no problem, right? Wrong.The Day of appointment the 1st thing wrong was they had no idea why we came in, even though they send a confirmation with details of the problems. Then they started questioning the mileage, then what was covered, then told my wife they will get her a shuttle to take her home. What!?! Under the warranty they are suppose to provide a loaner vehicle of similarity. So my wife left with our vehicle and called me to tell me what happened. I called Denooyer and once again explained what was wrong, told them they were suppose to give us a loaner, car, and fix my truck. Oh no problem sir. So we rescheduled the appointment. Brought it in on that day, got our loaner, drove off, life is good, right? Not! About 3 hours later I get a phone call from someone who isn't our advisor telling me that the door handle is not covered under warranty because it's cosmetic. What!?! It's a door handle! It has function. Then they changed the wording and called it trim. So apparently if you buy a car, pull off the lot, and the door handles come off its on you. Then he tells me the moisture in the headlamp assembly is normal. I would've agreed to that statement except the other headlamp didn't have a bit of moisture in it. The driver side has had moisture in it for 3 weeks and counting. So annoyed! Then when picking up my unfixed truck they had something in the paperwork saying headlight needs a capsule. They said I declined the capsule. One, this was never mentioned to me and two, what the xxxx is a capsule and why do I need it if there is nothing wrong according to Denooyer service people. In Summary : Both of my cases, they are wrong and GM Warranties mean nothing to Denooyer. Done with Denooyer! More

Don't buy the chevy malibu!!!!! I saw a commercial on the 2016 chevy malibu and went to denoyer to get one and that was when my nightmare began . I spoke to this horrible salesman ca I saw a commercial on the 2016 chevy malibu and went to denoyer to get one and that was when my nightmare began . I spoke to this horrible salesman called Chris Magnano who rushed me into the deal without explaining into detail. Within five months this neww cars engine broke down five times after each repair . Chris never picked my calls or even return my emails . Denoyer don't care about you and your car after they get their money. If you are planning on getting new car Pls don't go to them or get any chevy model . DONT WASTE YOUR MONEY!!!! More